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  1. Currently, in order to test Opti ID integration with Optimizely CMS in a local development environment, you must use https://localhost:5000 as the host URL. Custom hostnames are not allowed, and you will get an error message back from Opti ID if you try to use a custom URL.
    For local development, we often set our sites up in IIS using the hostname format "sitename.local". However, when using Opti ID, we are stuck with using localhost:5000. If we were to have multiple sites using Opti ID, this could cause conflicts, since every site would need to use localhost:5000.
    It would be…

    8 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  2. Having able to have draft/preview content option when visitng website which is currently available in preview mode(however, url is not freindly)

    7 votes

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    New  ·  1 comment  ·  Admin →
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  3. When logging into home.optimizely.com using Opti ID, it times out very quickly. It's not long enough to do/monitor anything. Please increase the timeout.
    Additionally, the "remember me" doesn't seem to work, I still get logged out in like 20 minutes or so.

    4 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  4. I'm a Admin for Opti products now supported by OptiID login.

    It would be useful if https://support.optimizely.com/ could be integrated into OptiID, so no need for separate credentials. Possibly this also allows admins to manage or have visibility for our users access to support portal (i.e as part of our our leavers/movers/joiners processes)

    thanks,
    Kris

    4 votes

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    New  ·  1 comment  ·  Opti ID  ·  Admin →
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  5. Hi!

    We had a broken index in production.
    Graph Smooth Synchronization seems like a nice feature.

    Tested it in integration, when I had some issues there too, but issue wasn’t solved using this job.

    A reset and re-sync made it work again.

    That leaves us no reason to trust this job to fix a broken index, so, can you ensure the Graph Smooth Synchronization job is behaving like a complete Reset + Re-sync but with the nice feature you have, a slot testable and rollbackable feature?

    Is that something you can consider, so we can solve issues without disturbing the…

    4 votes

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  6. Customer would like to manage users in the platform, to remove users who have not logged in in 90 days or 180 days.
    Currently I have to generate a custom report each time, but self-serve would really improve this part of the relationship.

    4 votes

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    New  ·  1 comment  ·  Opti ID  ·  Admin →
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  7. Customer may have security requirements to refresh their token periodically. Currently, there is not an API available to refresh the token. There are manual methods revoke and create in portal, but this is prone to error and if you have lots of tokens then this is manually time consuming.

    3 votes

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    New  ·  1 comment  ·  Opti ID  ·  Admin →
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  8. When user has blocked his account (too many incorrect password tries), during the logging in the notification just states: "you cannot log in". It would be easier to detect problem, if there is a notification: "your account is blocked, please contact your local admin".

    3 votes

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    New  ·  1 comment  ·  Opti ID  ·  Admin →
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  9. When a user adds a link to a document from the media library on a web page, we want the search functionality to return the web page where the document is referenced, rather than displaying the document itself as a standalone search result.

    The goal is to ensure that users searching for relevant documents or files are guided directly to the context in which the file is used, providing more meaningful results and a better user experience. This is particularly important when documents are supplemental to page content and should not appear independently in search listings.

    3 votes

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  10. Currently when Applications are provisioned, the application name is auto generated and not changeable. This makes it hard in the long term to align support tickets which align to a specific customer site/application, which delays support and contributes to errors. Creating the ability for these names to be changed will improve support and reduce confusion.

    3 votes

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  11. We would like to restrict access to downloading the production database from the PAAS portal.

    Currently, anyone with access to the PAAS portal can download a copy of the production database. This represents a risk of PII exposer.

    We need to grant access to the PAAS portal to various users to assist in tasks such as deployments and troubleshooting... but not all of these users should have access to the production database.

    Ideally, users of the PAAS portal could download copies of the Preproduction and Integration databases but not production. This would allow us to configure the Preproduction and Integration…

    3 votes

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  12. This request is from Bunzl. Bunzl had an incident where their Configured Commerce Opti ID was enabled without permission to do so. This created an interuption with their ability to access the Admin Console on the production instance. 2 things are needed. We need to determine which user enable Opti ID and have the ability to disable the setting.

    3 votes

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  13. I have access to multiple orgs when logging-in to Opti ID.

    My home org does not enforce MFA. However, some of the other orgs I am a member of do require MFA.

    If I login to Opti ID I can access Opti products for orgs that require MFA without passing MFA. This should not be possible.

    If I have not passed the MFA and I switch to an org that enforces it, I should be forced to enter an MFA code. Alternatively, if I am a member of any org that enforces MFA, I should be forced to enter an…

    3 votes

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  14. We need bearer token to work with Opti management user API, but there is no endpoint available to get the bearer token https://docs.developers.optimizely.com/platform-optimizely/v1.2.0-opti-id/reference/authentication

    2 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  15. Currently customer teams are submitting lots of duplicate tickets or constantly chasing Optimizely account team for updates on tickets - it would be great for customer admins to be able to see a full view of open and recent tickets, last updates etc so that they can chase updates directly from a central location

    2 votes

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  16. Allow us to drop .webp images directly on a product. It now errors, saying it is an invalid file format. I can drop .webp images in assets folders without an issue, I should be able to drop them on a product page for images.

    2 votes

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  17. We’d like to request enhanced visibility in the Opti ID Admin Center user list. Currently, to see an individual’s roles and permissions, you must drill down into each user’s entitlements. It would be much more efficient to have additional columns at the organizational level—showing group access and role access —directly in the user list. This improvement would streamline user management and make it easier to understand permissions across the organization at a glance.

    2 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  18. When signing into OptiID, it would be much faster (and safer) to use Passkeys where possible. We should offer the option to sign in password-less with passkeys

    2 votes

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  19. In Opti ID, in the Admin Center, for each section: Users, Product Access, Group Access and Roles, each list should default to being sorted alphabetically. Additionally, we should have the ability to change the sort.

    2 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  20. Customers would like the ability to edit dashboards (editing beyond selecting items from filters) to get the most out of Optimizely Reporting.

    2 votes

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