Ability for customers to see all open/recent support tickets across their organisation
Currently customer teams are submitting lots of duplicate tickets or constantly chasing Optimizely account team for updates on tickets - it would be great for customer admins to be able to see a full view of open and recent tickets, last updates etc so that they can chase updates directly from a central location
2
votes
Mike Tomsett
shared this idea
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Thank you for your feedback. I’ve created a ticket for this request, added it to our backlog, and it will be considered for planning in the near future.
