Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1713 of 1713

Serve previous revisions of datafiles from Optimizely CDN

As a web developer I need to ensure that every point in a request lifecycle uses the same version of an Optimizely datafile to ensure a page is rendered correctly. This includes: edge function logic serverside render clientside hydration If there ...
5 days ago in Feature Experimentation / APIs 0

Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
about 7 hours ago in Content Management / Content Manager 0

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
about 9 hours ago in Content Marketing / Tasks, Campaigns, and Events 0

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
12 days ago in Customized Commerce / Promotions 0

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
13 days ago in Content Management / Personalization 0

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
4 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
3 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 2 years ago in Configured Commerce / Technical 6 Planned

Please whitelist .NET native library Azure.Storage.Common

You have whitelisted the following Azure libraries but not Azure.Storage.Common: Azure.Core Azure.Identity Azure.Storage.Blobs Could you please whitelist Azure.Storage.Common as this is a Microsoft .NET native library and we need it to upload file...
about 1 month ago in Configured Commerce / 3rd Party Library Allow Listing 0

When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
5 days ago in Configured Commerce / Catalog & Assets 1 Investigating