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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1863 of 1863

Support using Sendgrid's EU datacenter

As a European site owner, I would like to send mails through Sendgrid's EU-based datacenter. At the moment, DXP always uses the US API endpoint and routes the mails through a dedicated US address. For various reasons, we would like to have the cho...
2 days ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Automated way of copying database and blobs to a lower environment in CMS SaaS

We need a way of deploying the current content and blobs from our production environment to a lower environment of our choosing in our CMS SaaS instance. We should have the option to completely replace all of the data that is currently in the lowe...
about 21 hours ago in Content Management 0

Feature Enhancement Request List Buttons

We are running into an issue with our customers while using the mobile app. When a user opens the mobile app and then looks at one of their lists, they see 2 buttons on each item, 1 button to order the item and another button to delete the item fr...
about 22 hours ago in Commerce Mobile App 0

Scroll issue for DateTime propertyon Macbook

Scrolling for this property is too fast on Macbook (testet Edge and Chrome): [ UIHint ( "TimeOnly" )] public virtual DateTime? StartTime { get ; set; } Adjusting scroll in mouse settings doesn't help.
2 days ago in Content Management / Editing 0

Allow for CMS access management in the DXP Portal

New properties added to App Settings in the DXP Portal, allowing for DXP users to whitelist allowed IPs for CMS access.
8 days ago in DXP Cloud Platform / Traffic management 0 Future consideration

"Publish to CMS" should publish page(s) and all associated unpublished content items

When CMS content is created through the CMP it doesn't publish all the content items, like blocks and images. The CMP creates a Project in the CMS and only publishes the page. This leaves a broken page live on the site until a content creator jump...

Add quality parameter to Feed API v2

As a developer, I want to be able to select the quality of the image using the Feed API v2. This quality option should reduce the number of bytes sent through the Network to help with client-side performance. This feature should be similar to the ...
2 months ago in Content Marketing / DAM/Library 0

Retain versions correctly for a content move in CMS tree (to fix invalid editor history)

As a content editor I want to be able to move content (for example a page) in the CMS tree. When I do this at present a new version is created but this is merged with the previous update for that content. I want a new version to be created and the...
20 days ago in Content Management / Editing 1

Cloudflare Image Resizing - Support external hostnames

I want to use the Cloudflare image resizing for my client, who hosts their images within the Optimizely DAM. This worked in the BETA phase and works with the native Cloudflare offering, so it seems that Optimizely has added the restriction. Why? T...
14 days ago in DXP Cloud Platform / Traffic management 1 Already exists

Proactive Site Monitoring

Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from thi...
20 days ago in Configured Commerce / Technical 0