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  1. 2 votes

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    Thank you for your feedback. An overhaul of user management in the Admin Center is planned for 2026 and will include this request as well as several others.

  2. 2 votes

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    Hi Dan. Thank you for your feedback. I have created a bug ticket and will let you know when this is resolve. https://optimizely-ext.atlassian.net/browse/EPTS-4285

  3. 2 votes

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    Thank you for your feedback. This feature will be considered in the future for prioritization.

  4. 2 votes

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    Thank you for your feedback. I will investigate what is needed to implement this feature and determine if it is something Opti ID can handle.

  5. 2 votes

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    Thank you for your feedback. I have created a backlog ticket for this work to be researched and prioritized.

  6. 2 votes

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    Hi Ethan. We have this feature captured in our backlog. We recently added group filtering by product, instance, and role to make navigation and management more efficient. Thank you for your feedback.

  7. 3 votes

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    Thank you for bringing this to our attention. I’ve created a ticket to investigate this issue and improve the experience. We’ll also explore the ability to reverse Opti ID enablement in case it is accidentally enabled.

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    Audit logging within the Opti ID Admin Center has been added to the backlog.

  8. 2 votes

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    New  ·  1 comment  ·  Other - Misc » Opti ID  ·  Admin →
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    Thank you for your feedback. I’ve created a ticket for this request, added it to our backlog, and it will be considered for planning in the near future.

  9. 4 votes

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    New  ·  1 comment  ·  Other - Misc » Opti ID  ·  Admin →
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    Thank you for your feedback. I’ve created a ticket for this request, added it to our backlog, and it will be considered for planning in the near future.

  10. 2 votes

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    Thank you for your feedback. Once you migrate to Opti ID, you will benefit from audit logging for user changes, centralized user management, single sign-on for support, training, and reporting, as well as access to Opal AI. We encourage you to migrate to Opti ID to take advantage of these features. In the meantime, the CMS team should be able to assist you. I’ve also forwarded your feedback to that team for review.

  11. 3 votes

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    New  ·  1 comment  ·  Other - Misc » Opti ID  ·  Admin →
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    Thank you for bringing this to our attention. I agree that providing a more specific notification for blocked accounts would improve the login experience. I’ve created a ticket for this request and added it to our backlog.

  12. 3 votes

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    New  ·  1 comment  ·  Other - Misc » Opti ID  ·  Admin →
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    Thank you for your feedback. I’ve created a ticket for this request and added it to our roadmap.

  13. 4 votes

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    New  ·  1 comment  ·  Other - Misc » Opti ID  ·  Admin →
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    Thank you for your message. We appreciate your interest in self-service management for inactive users. This capability is on our roadmap as part of a broader customer self-service user management initiative, which will also include bulk add, edit, and delete functionality. We’ll be sure to keep you updated as these enhancements become available.

  14. 4 votes

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    Thank you for bringing these issues to our attention. We’ve created tickets for both items you reported:
    1. Session Timeout: The login session for home.optimizely.com times out too quickly.
    2. “Keep me signed in” option: The checkbox on login.optimizely.com doesn’t appear to retain sessions as expected.

    Our engineering team is reviewing both to determine the root cause and next steps.

  15. 8 votes

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    Thank you for bringing this to our attention. I’ve created a ticket to review and address your request to allow custom local hostnames (e.g., sitename.local) and flexible port numbers for Opti ID CMS integration during local development. Our team will evaluate this enhancement and determine the best approach to make local testing more flexible and consistent across multiple sites.

  16. 1 vote

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    Committed  ·  0 comments  ·  Other - Misc » Opti ID  ·  Admin →
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    AdminChris Messina (Principal Product Manager, Optimizely) shared this idea  · 
  17. 3 votes

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