44 results found
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Provisioning Errors
Hello, I'm part of the CoE team within my company that supports all things Opti. We recently had some provisioning errors on our side due to not knowing that Opti changed their SCIM schema. If there is a way to notify us whether that is through release notes or some other email subscription, it will be helpful for us to catch these errors sooner and make the needed adjustments on our end. This is in relation to Opti Support ticket #1842842
2 votes -
Edit existing Group for Product access roles
In the Admin Center, I'm trying to edit an existing group from the Groups tab so I can change roles within a Product (Instance).
However, this isn't possible at the moment, and the only option is to delete the Product (Instance), then re-add it and assign the correct roles.
4 votes -
Show credit consumption by group
I'd like to see credit consumption by Group created in Admin Center so I can bill other teams for their Opal usage
2 votes -
export
Currently I do not see a way to be able to export a list of users, per product/role/access level within the admin center. Are we able to add this as functionality?
1 voteHello! We do have this on our roadmap to be able to export a list of users with access details, as well as the ability to bulk upload new users with their access. Right now, the only place in Admin Center to export a list of users is from the Usage & Billing tab using the 3-dot menu from the Opti ID User Activity Log which will export all users and their last login data.
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Set boolean and numeric values in PAAS portal App Settings
Currently the 'App Settings' UI in the PAAS Portal supports only string values.
If I want to set a boolean field, I can't. If I add a value here it will be interpreted as a string.
e.g.
{
"ServiceEnabled": true
}If I want to 'disable' this from the AppSettings, I can't, because if I set the value to 'false' it effectively does this:
{
"ServiceEnabled" : "false"
}i.e. it adds the value as a string.
Note, the same issue exists for numeric fields.
The current work-around (hack) is to create all booleans and numeric app settings as string…
4 votes -
Searching for instance by instanceId in OptiId
I am an organization admin managing a 3-digit number of instances across my whole org. To make sure I switch to the correct instance I need to search by the unique and non-changeable instanceId instead of the instance name for my product Campaign.
I would also like to see the unique instanceId in the overview in OptiId admin interface.5 votes -
Expose EXP usage data via API
API to export usage data for experimentation
2 votes -
Opal tooling to interact with CMS 12 sites
Opal tooling to interact with CMS 12 sites to pull Users/Groups and suggest OptiID Roles/Groups (I have a POC)
1 vote -
Create a role in Admin centre
Hello Team,
We are looking to create a role for an admin Centre through an admin Centre UI.
This is because there are only 3 roles available for admin centre at this instant and those are -- Billings Admin - Control billing section
- Settings Admin - Control settings section
- Super Admin - Can control everything inside Admin Centre
We are looking to create a new role for Admin Centre which has few more permissions than Billing and Settings Admin and a bit less permissions that Super Admin.
We were talking with Opti Support team - https://support.optimizely.com/hc/en-us/requests/1812789 and realized this is…
12 votes -
Product Switcher should allow opening in new window
When using the product switcher, please allow for opening in a new window/link. Being able to open other apps in new tabs from this dropdown would be a nice quality of life improvement.
This include, shift+click and right clicking and selecting open in new tab/window
Use Case:
Use case is I might be on experimentation web, then want to open OA and Opal at the same time.
In the current state I have to open up random new tabs using links in the product instead of just opening from the dropdown.
If I forget and try to open new tab…
6 votes -
Add reporting on related tasks/work requests
Add related tasks to the reporting on work requests. Similarly add work requests into "Related to" when extracting report on Tasks from the Admin view
1 vote -
Enable MFA for specific environments
In order to, for example, utilize regression tests via Playwright, AccelQ or any other testing system, it would be useful to be able to disable MFA for Integration/Preproduction while being enabled in production
2 votes -
Automatically move asset after saving in DAM folder
While we can block the "move" functionality when users save a version of a file, the user has to move the location separately in the DAM as two versions of the same file cannot live in two different locations at the same time.
It would be great if the user did not have to manually move the asset after saving it.
2 votes -
Ability for customers to see all open/recent support tickets across their organisation
Currently customer teams are submitting lots of duplicate tickets or constantly chasing Optimizely account team for updates on tickets - it would be great for customer admins to be able to see a full view of open and recent tickets, last updates etc so that they can chase updates directly from a central location
5 votes -
PIM - Save Product Layout (columns) with Collection or Save View
PIM - Save Product Layout (columns) with Collection or Save View
I constantly have to adjust my columns in Product View, mostly based on the category I am looking at to see/download the attributes. It would be extremely helpful if the Collection saved the columns so we didn't have to adjust all the time. Or allow us to save the column layout somehow so we can easily select.
1 vote -
PIM - Create a separate feedback section
PIM - Create a separate feedback section
1 vote -
PIM - Allow webp images to be dropped on Product page, like they can be in Asset folders
Allow us to drop .webp images directly on a product. It now errors, saying it is an invalid file format. I can drop .webp images in assets folders without an issue, I should be able to drop them on a product page for images.
2 votes -
Add Hyperlinks to Experiment Names in Opti ID MAU Dashboard
In the Opti ID > Usage & Billing > MAU Breakdown Dashboard, the “Experiment Name” column currently displays plain text for each experiment. While this provides identification, users must manually search for the experiment within the relevant Optimizely project to view or edit its details. This extra step slows down workflows, especially for customers or internal teams who need to investigate experiment configuration, performance, or attribution quickly.
Solution: Enhance the “Experiment Name” field in the Opti ID MAU dashboard to display each experiment name as a clickable hyperlink. The link should point directly to the experiment’s details page. The link…
1 vote -
Request to Add More Columns to User List in Opti ID Admin Center
We’d like to request enhanced visibility in the Opti ID Admin Center user list. Currently, to see an individual’s roles and permissions, you must drill down into each user’s entitlements. It would be much more efficient to have additional columns at the organizational level—showing group access and role access —directly in the user list. This improvement would streamline user management and make it easier to understand permissions across the organization at a glance.
2 votes -
Can comments box in support portal be moved to top of page?
When updating a ticket on https://support.optimizely.com/ the comments box is always at bottom of page. When there are lots of replies to an issue, you are constantly moving up and down the page when creating replies. Could the comments box be moved to top, or at least make it a user option, so it can sit at the top of the page, above the latest comment to the ticket?
thanks,1 vote
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