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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1673 of 1673

Prevent version history comments from being deleted/archived.

Currently page comments are removed during the change log truncation process. These comments are associated to the version history and can be used to provide valuable information regarding each content change. Our content authors rely on these com...
4 days ago in Content Management / Editing 0

No longer able to see the database metrics/performance of the non production enviroments

since the implementation of autoscaling, https://world.optimizely.com/blogs/elias-lundmark/dates/2023/11/enhancing-database-scalability-in-dxp-cloud-services/, a side effect is that we no longer have insight in how the database is performing in th...
5 days ago in Customized Commerce / Technical 0

Show different activity types on calendar when using filters.

We have a saved view and we have selected tasks and events when we want to filter by specific workflows the events disappear from the calendar. We would like to be able to filter by different activities and have all the activities show in the Cale...
3 days ago in Content Marketing / Plan 0

Document Renditions

Should be able to create renditions for documents not just images or videos. Right now, clients have two upload two assets to support PDF delivery on the site.
4 days ago in Content Marketing / DAM/Library 0

Add ability to search by string

The current elasticsearch is fundamentally a keyword search function. Searching for "black pipe" will returns results with "black" or "pipe" in the data set. Our executives feel that the search results should only include those items with "black p...
7 days ago in Search & Navigation 0

Add LaunchDarkly to allowedLibraries whitelist

Hi, Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves. They already use L...

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 2 years ago in Configured Commerce / Technical 6 Planned

Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
5 days ago in Commerce Analytics 0

Whitelisting the Hippocratic License for Third Party NPM Packages

As a developer, I want the Hippocratic License to be considered for whitelisting so that developers across various projects can use third-party NPM packages without any deployment issues (e.g. https://github.com/PaulLeCam/react-leaflet/blob/master...

Implement list properties same way as in CMS

Hello, on CMS there is a feature called "List Properties", explained in the docs here. It would be useful if the same mechanism was available for products/variants/bundles in Commerce as well. Currently it is quite confusing that a certain type of...
2 months ago in Customized Commerce / Catalogs 0 Gathering interest