Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 951 of 951

Share Product Lists to Individual User From Admin

Currently, within Admin there is only the capability to share product lists (wish lists) at the bill to (company) level. The issue with this is these lists are being shared to all users from the bill to (company) rather than a single individual us...
about 20 hours ago in Content Management / Content Manager 1

Check outlier filtering on by default

It would be helpful to have outlier filtering for revenue checked by default. This is the situation that is most common, as having outliers removed has more value than data with outliers in it.
about 12 hours ago in Experimentation Analytics / Metrics Setup 0

Prevent deletion of linked images/assets from Welcome/DAM

If a Welcome/DAM image, document or other asset is linked to from a webpage or block, then prevent any user including Admins from being able to delete that image/asset. If a user attempts to delete a asset from Welcome/DAM and that asset is being ...
about 21 hours ago in Content Management / Asset Management 0

Unable to segment archives experiment results

I recently realized that once experiments are archived you can no longer unarchive them. Optimizely results page currently prevents you from using segments on the results of archived experiments and you also can't unarchive experiments to apply se...
about 21 hours ago in Experimentation Analytics / Results Page 0

Adding search capabilities for the Parent Organization field.

We have more than 150.000 organization records in the database. We like to have the same user experience as the old Commerce Manager view, with a modal window to search for organizations.
1 day ago in Customized Commerce / Customer Services 0

Integration with Voyado for loyalty

We have many joint customers, and although Voyado also have a CDP, integrating with their loyalty system would benefit our joint customers and show how well our platforms play together. By integrating, using RTS, the loyalty data on Voyado would b...
3 months ago in Integrations 0 Investigating

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
11 months ago in Configured Commerce / Technical 5 Planned

Make it possible to download Event logs from PaaS Portal

Today developers can access event logs on integration from Kudu below logfiles/eventlog.xml and possibly from Azure portal from Diagnose and Solve problems->Diagnostic Tools->Application Events although access might differ between environmen...
12 days ago in DXP Cloud Services / Infrastructure mgmt. 0

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
about 1 month ago in Content Marketing / Settings + Configuration 0 Future consideration

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
11 months ago in Content Management / Content Manager 1 Planned