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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Data Platform App

Showing 51 of 1353

Training site - a light site that will leave Foundation six feet under

We desperately need a new light site with all our bells and whistles that is fun and energetic. To give training on, to demo for SAs and to enable and empower our partners. Something that will leave Foundation six feet under. Not full of superfluo...
about 1 month ago in Data Platform App 2

Rearrange abandon cart touchpoints

I should be able to rearrange my abandon cart touchpoints without having to delete or pause touchpoints or start an entirely new campaign. I have an MMS touchpoint i want to move from the last position to the second touchpoint and i cant do it.
20 days ago in Data Platform App 0

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
6 months ago in Data Platform App 0

Regular Expressions (regex) audience conditions

Right now you can select is, contains, any value, no value as conditions, but we'd like the option to have a regular expression condition for the more complex audiences. We have similar conditions in other platforms (like Optimizely CMS), but can'...
about 1 month ago in Data Platform App 0

Hide fields

Some fields do not need to show up on a report or list (anymore) and it's hard to remove them (by contacting optimizely). If at all possible, it would be nice to hide them, so you can't select them from the UI anymore, when you want to keep the da...
about 1 month ago in Data Platform App 0

Add a Toggle at the top level on Master Overview Page to Filter Horizon Metrics

We would like the ability to see the Master Overview Horizon metrics by country/website, as our ODP instance rolls up multiple websites.
4 months ago in Data Platform App 0

Connect to more than one Google Ad account at a time

Advertisers have a variety of different sub-ad accounts in their master Google account, so instead of choosing only one Ad account to connect with in the Integrations setting, it would be great to enter then ad account ID by segment.
4 months ago in Data Platform App 0

Show multiple currencies on the platform

My customer operates in multiple currencies (USD, GBP, EUROS). They would like to be able to see all three currencies available within ODP as they are a transacting business in multiple geographies.
3 months ago in Data Platform App 0

Allow Customer Profile Export & Deletion in UI: Unstitching

Request to add an 'export' and 'delete' button to the UI for use on customer profiles. Customers need the ability to use the UI to easily export a customer profile's event and order data. We also need the ability to delete the profile entirely. Ma...
5 months ago in Data Platform App 0

Ability to export all fields

When exporting customers, we'd love the option to export all fields, including identifiers. Right now, fields like "Image URL" and identifiers are not exposed in the export
4 months ago in Data Platform App 0