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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Data Platform App

Showing 56 of 1560

Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs. However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event...
10 days ago in Data Platform App 0

Ability to edit Overview page data

As a developer we would like to be able to edit the contents of the overview page as our client does not have commerce and would like to see more relevant data
4 months ago in Data Platform App 0 Future consideration

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
about 1 month ago in Data Platform App 0 Future consideration

Custom Fields on ODP Commerce Integration

The Commerce integration to ODP has limited fields available to sync from Commerce to ODP. Many customers find that the integration is lacking the fields that they use to power their business and need to implement custom solutions to get the data ...
3 months ago in Data Platform App 0

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
about 1 year ago in Data Platform App 0

Training site - a light site that will leave Foundation six feet under

We desperately need a new light site with all our bells and whistles that is fun and energetic. To give training on, to demo for SAs and to enable and empower our partners. Something that will leave Foundation six feet under. Not full of superfluo...
8 months ago in Data Platform App 2 Already exists

Connect to more than one Google Ad account at a time

Advertisers have a variety of different sub-ad accounts in their master Google account, so instead of choosing only one Ad account to connect with in the Integrations setting, it would be great to enter then ad account ID by segment.
11 months ago in Data Platform App 0

Add a Toggle at the top level on Master Overview Page to Filter Horizon Metrics

We would like the ability to see the Master Overview Horizon metrics by country/website, as our ODP instance rolls up multiple websites.
10 months ago in Data Platform App 0

Edit and delete custom fields

Allow admins to edit or delete custom fields.
11 months ago in Data Platform App 0

Ability to apply behaviours and filters in Real Time Segments

We would really like to be able to apply behaviours and filters in Real Time Segments, could this be considered for the ODP roadmap
5 months ago in Data Platform App 0