Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow Sales Manager to create quotes on behalf of a customer

Sales reps can create a quote on behalf of customer, but Sales Manager cannot do that. Sales Managers often work as backups to their Sales Reps - if a Sales Rep is out of office there should be a 2nd person able to create quotes.
3 days ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
over 1 year ago in Customized Commerce / Technical 2 Gathering interest

Smooth Deploy for Commerce

As a developer I want the ability to use the Smooth Deploy capability while deploying updates to my Commerce applications. I want the customer experience to remain open with the ability for customers to transact while my deployment is processing, ...
about 2 years ago in Customized Commerce / Technical 4 Gathering interest

Add ability to delete language versions for individual commerce content

As a developer, I want to develop code that will delete language versions for individual commerce content to minimize the amount of data stored in commerce. Once language data has been added for a commerce item (e.g. product) there is no way to re...
10 months ago in Customized Commerce / Catalogs 1 Gathering interest

Ability to Export and Filter Website Users by Role

We have different levels of website access given to customers, depending on if they can view invoices or order history, or if they are just a requester. There is no way to export or filter website users by the roles assigned to them. The goal woul...
7 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
2 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
about 1 year ago in Configured Commerce / Integration 3 Gathering interest

PIM - Improvement to digital assets upload process

Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large. PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640), which is not reliable for large v...
over 1 year ago in PIM 4 Gathering interest

View only product toggle for pricing and availability

It would be nice to have an additional toggle similar to View only product (Can't Buy) but the action would turn off or on pricing and availability. It would also be nice if both toggles (existing View only product and new View pricing and availab...
2 months ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Allow product visibility rules to be applied en masse

With the product visibility enhancement release in the Feb 2023 release of Configured Commerce, rules can be added to the products to determine for which customers the product is View Only for. Currently, there is no way to apply these visibility ...
2 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest