Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Integrations

Showing 25 of 1436

Integration with Voyado for loyalty

We have many joint customers, and although Voyado also have a CDP, integrating with their loyalty system would benefit our joint customers and show how well our platforms play together. By integrating, using RTS, the loyalty data on Voyado would b...
12 months ago in Integrations 0 Investigating

Inability to directly post to Instagram

When syncing Instagram accounts, there's a notice that says "Instagram doesn't allow posting directly...need to add an email address to send the picture to." This actually isn't true, there are many 3rd party solutions that make it possible to pos...
about 1 month ago in Integrations 0

MA Connector - Microsoft Dynamics

The authentication approach (username / password) is not a secure approach to connecting to MS Dynamics, and goes against Microsoft's recommended approach. Microsoft recommends you do not use the ROPC flow. In most scenarios, more secure alternati...
about 1 month ago in Integrations 0 Investigating

ODP --> Microsoft Dynamics Marketing Integration

Sync ODP Segments and data to Microsoft Dynamics MarketingReceive ms dynamics marketing campaign events back in ODP
about 1 year ago in Integrations 1 Planned

Integration with Meta/Facebook Commerce

We are looking to continue our integration with Meta/Facebook Commerce. Per Meta: "Since June 5, 2023 , any new shops you create use Checkout with Facebook and Instagram . If you have shops created before June 5, you have until April 24, 2024 to e...
about 1 month ago in Integrations 0

Salesforce CRM <> ODP Integration

Send data from Salesforce CRM to ODPSend segmented customer data from odp to SFDC
about 1 year ago in Integrations 0 Planned

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
12 months ago in Integrations 0 Investigating

HubSpot CRM --> ODP Integration

Ability to send HubSpot CRM data to ODP Ability to send ODP segments and contact data to HubSpot crm
about 1 year ago in Integrations 0 Investigating

typescript type of datafile from '@optimizely/optimizely-sdk' is not specific enough ("string | object")

Here is the snippet we use: import type { Config } from ' @optimizely/optimizely-sdk '; type OptimizelyDatafile = Config[' datafile ']; When you import the type, you can see its string | object which is clearly not good enough for the object type,...
6 months ago in Integrations 0

Support for SCIM User Provisioning from an IDP

As an admin that handles user management, the lack of user provisioning from our IDP (Okta) using standards like SCIM or Just-in-Time (JIT) provisioning is a significant problem. We have authentication enabled with Okta, but without user provision...
12 months ago in Integrations 0