Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 1 year ago in Configured Commerce / Technical 5 Planned

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
7 days ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 1 Planned

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
3 months ago in Configured Commerce / Admin Console & Import/Export 5 Planned

Filtering and organizing promotions in the UI

Make it possible to hide inactive promotions from the view (hide/how toggle) Make it possible to hide expired promotions from the view (hide/show toggle) Make it possible to filter the priorities view by market (some customers have different brand...
over 3 years ago in Customized Commerce / Promotions 4 Planned

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
over 1 year ago in Customized Commerce / Catalogs 1 Planned

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
over 1 year ago in Configured Commerce / Users, Permissions & Security 2 Planned

API imports into PIM

Requested by Ian Cooper during the PIM client conversation on 6/1/23. Liked by Ryan Pastor, Gina Pfaff, Remco van Daldin, Laura Malendez, Laura Mahoney, and Chandan Raj.
6 months ago in PIM 0 Planned

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 2 years ago in Configured Commerce / Misc. 3 Planned

Two-Factor Authentication (2FA)

As a CTO I would like to have support for two factor authentication during login to the admin interface to increase security for a business critical system.
about 1 year ago in Customized Commerce / Roles and Security 1 Planned

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
almost 3 years ago in Customized Commerce / Promotions 1 Planned