Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Better client/UI for viewing and amending HTML

Currently amended or inserted HTML is displayed in a narrow strip to the left of a page which makes it hard to amend and debug. It would be better if the HTML could be viewed in a wider window and if the HTML was formatted nicely so that it was ea...
about 2 months ago in Web Experimentation / Developer Experience 0

Close a Pop Up with X and by Clicking Outside Container

When creating a pop-up modal in ODP, I want to be able to set a close button AND click outside the container to dismiss the content. Right now we can only do one or the other.
13 days ago in Data Platform App 0

Developer Blob Storage for Optimizely CMS DXP

Hi I was surprised to find that DXP does not offer a simple, developer-friendly blob storage solution for teams. A team of 3-5 developers needs a shared blob storage on their local machines to access images from the cloud without manually download...
13 days ago in DXP Cloud Platform / Data management 0

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
almost 3 years ago in Campaign 0 Future consideration

DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
over 1 year ago in DXP Cloud Platform / Code deployment 2 Future consideration

Add LaunchDarkly to allowedLibraries whitelist

Hi, Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves. They already use L...
11 months ago in Configured Commerce / 3rd Party Library Allow Listing 3 Gathering interest

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
almost 3 years ago in Content Management / Editing 2 Investigating

Make the ability to create Brand Product Lines Product List variants

Please refer to support ticket 1647681. We are able to create Product List variants based on Product Categories. There are rules that specifically point to Product Lines, yet it does not work (unclear on why they would be available in the first pl...
28 days ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow for CMS access management in the DXP Portal

New properties added to App Settings in the DXP Portal, allowing for DXP users to whitelist allowed IPs for CMS access.
2 months ago in DXP Cloud Platform / Traffic management 0 Future consideration

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
almost 3 years ago in Content Management / Editing 2 Future consideration