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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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B2B Commerce Cloud

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Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
6 months ago in B2B Commerce Cloud / Technical 1 Planned

Need the ability to group content in the CMS for Spire with more control over URL structure

We have over 600 pages of content that we are migrating over from Classic into Spire. We have specific URL's for those content items that we need to keep intact. We also need to be able to "group" that content without impacting the URL structure o...
6 days ago in B2B Commerce Cloud / B2B Commerce CMS 0

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
about 2 months ago in B2B Commerce Cloud / Technical 0

Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
6 days ago in B2B Commerce Cloud / B2B Commerce CMS 0

Video Sitemap

We need to include video and image data to the standard sitemap, following Google recommendations We would like to include video and image data to the standard sitemap, following Google recommendations: https://developers.google.com/search/docs/ad...
7 days ago in B2B Commerce Cloud / B2B Commerce CMS 0

Integrate Moneris PINpad to B2B Commerce Cloud

We would like to request for an addition feature with our current payment gateway Moneris in one of our microsites. We would like to integrate Moneris PINpad with Optimizely to cater on-site payment transactions. I have attached the API documentat...
2 months ago in B2B Commerce Cloud / Integration 0

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
27 days ago in B2B Commerce Cloud / Misc. 0

Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
8 months ago in B2B Commerce Cloud / Catalog 0

Indexing issues due to batch size

We were getting fatal errors during Rebuild Search Index job runs with the message: Error occurred in PrivateProcessIntegrationJobResultsThread Message: Search indexing error using indexer: Insite.Search.Elasticsearch.DocumentTypes.Product.Index.P...
10 months ago in B2B Commerce Cloud / Technical 0 Investigating

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
11 days ago in B2B Commerce Cloud / Integration 0