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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Created by Guest
Created on Nov 7, 2024

Make "Rule in Rule" feature available for out-of-the-box version

For Shipping & Fulfillment - Carriers - Shipping Services - Rule, when Products are excluded from Categories

As it stands, if a customer orders products from both categories excluded from a shipping logic and categories included in a shipping logic, Opti will consider all products, as opposed to only products in categories included in a shipping logic.

It appears this would be the "Rule in Rule" feature as mentioned by the Optimizely Team per the attached document.

  • Optimizely
    Sara Winter
    Reply
    |
    Nov 8, 2024

    Thank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.

    While the attachment did not pull through I did locate the related support ticket and have added that to our internal notes so that it will be included with the review.