Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Marketing & Promotions

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Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
12 days ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 1 Planned

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
5 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
12 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
about 1 year ago in Configured Commerce / Marketing & Promotions 3 Investigating

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
4 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
almost 3 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

List search

The ability to search all lists not just within a list as a number of the accounts have multiple lists and we don't yet have the ability to have sub folders within a list which is also a request
6 months ago in Configured Commerce / Marketing & Promotions 2 Planned

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
6 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Lists - add the ability to have subfolders within the list

We would like to have the ability to have subfolders within the list for allowing better organization
6 months ago in Configured Commerce / Marketing & Promotions 2 Planned

Search should be adjusted based on users history

Search results should take into account user specific information like Has this user ever purchased this item before Did the user recently look at this item online Is this item on a list the user has access to Has anyone else at the same company p...
almost 3 years ago in Configured Commerce / Marketing & Promotions 1 Already exists