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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Marketing & Promotions

Showing 84 of 1095

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName

Buy Multiple Items w/ Price Break

Currently, the price matrix allows us to set bulk pricing per one item, in different quantities. We have an ask to set bulk pricing when it comes to apparel and the different sizes. Example: We have a polo ranging from S-2XL. If a customer buys 10...
over 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

when a user has customer which you assigned to the list then this user can see the list regardless of what customer is selected by the user.

when a user has customer which you assigned to the list then this user can see the list regardless of what customer is selected by the user. It should only be visible for the selected customer.

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
2 months ago in B2B Commerce Cloud / Marketing & Promotions 2 Investigating

product media

The image area on the product detail page should support multi-media content such as videos and 360 images.
almost 2 years ago in B2B Commerce Cloud / Marketing & Promotions 1

Allow videos to be uploaded as an "image type" to view in the featured photos section of the product detail pages

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page.
almost 2 years ago in B2B Commerce Cloud / Marketing & Promotions 0

Sitemap enhancements

Please add the ability to do the following with sitemaps: 1) Add pages beyond existing brands, PDP's, and CMS pages to the sitemap. 2) Add the ability to adjust the priority and frequency values for given pages -- maybe even as page properties. 3)...
almost 2 years ago in B2B Commerce Cloud / Marketing & Promotions 0

Export Promotion Rules & Results

We have been setting up promotions in Sandbox first to ensure they work and then duplicating them in Production. Insite has an export function for Promotions, but it doesn't export the rules & results section; therefore, I have to repeat all o...
almost 2 years ago in B2B Commerce Cloud / Marketing & Promotions 0

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
almost 2 years ago in B2B Commerce Cloud / Marketing & Promotions 0