Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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"Lock" tasks when they are complete

Hello, I've noticed that after we mark a Task as "Complete", you can still open a doc in the Content tab and add edits -- after that doc was pushed to the Library. I've had people try to keep editing a doc in the Content tab in a task that was "Co...
about 7 hours ago in Content Marketing / Tasks, Campaigns, and Events 0

Edit and delete custom fields

Allow admins to edit or delete custom fields.
about 9 hours ago in Data Platform App 0

Ability to restore deleted segments, campaigns and reports

Provide the ability to restore deleted segments, campaigns and reports.
about 9 hours ago in Data Platform App 0

Log user activity

Provide a log of user activity to track changes by user in all areas of the product.
about 9 hours ago in Data Platform App 0

General Activity Log Enhancements

Activity Log For jobs that completed successfully set the activity to Completed (rather than Running). It's confusing when it says running when the activity is complete. Add a search option to the activity log so that users can search for things l...
about 9 hours ago in Data Platform App 0

General Reporting Enhancements

Add an activity labeled "completed". It's confusing when it says running when activity is complete. Move the name of the report in the report builder to top Allow reports to be renamed both from within the report builder and also from the list vie...
about 9 hours ago in Data Platform App 0

Add hover over to see full segment or campaign name

It's not possible to see the full segment or campaign name when editing either if the name is very long. Add hover over to see full segment/campaign name.
about 9 hours ago in Data Platform App 0

Segment based on radius from city or zip code

Provide ability to build a segment using criteria to segment within a certain radius of a city/zip code
about 9 hours ago in Data Platform App 0

General campaign feedback

Add a "complete" status to campaigns. It's confusing to see a status of running when the campaign has been completed. Allow the option to run a recurring or triggered sync on demand for testing Allow a view only option on the campaign. It's a prob...
about 9 hours ago in Data Platform App 0

Ability to download user accounts and roles.

Please provide the ability to download a list of user accounts with roles - either all users in all accounts or users in one or more accounts.
about 9 hours ago in Data Platform App 0