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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Categories Requests
Created by Guest
Created on Jul 22, 2024

Show/Hide logic for Work Request forms

We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down.

For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display and all others would be hidden.

In current state, you can choose to jump to a certain section, but other sections remain visible so the jump logic doesn't provide much value as users still have to scroll past irrelevant sections of the form to submit it. I did confirm with one of the IT engineers there is no way to execute this desired functionality with the currently available form logic.

  • Guest
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    Oct 18, 2024

    I totally agree, each choice in a drop-down (or radio button) should only show ONE specific section.

  • Guest
    Reply
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    Aug 12, 2024

    This was a reason for us to unable to retain a client on using Optimizely forms.

  • Guest
    Reply
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    Jul 22, 2024

    I agree this would be extremely beneficial - our organization has requested this feature as well. Without this, the conditional logic on the forms is extremely limiting and not nearly as useful as it could/should be.