Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Adding 'Creation Date' to Reporting

Adding a request to create the 'Creation Date' field on all reports in order to report on number of tasks by created date.
6 days ago in Content Marketing / Plan 0 Future consideration

Show the reference IDs of objects in the Related Activities column under Request module

It would be great if the Related Activities column in the work request module could show the reference IDs of the objects, such as, CPN, TSK, WRQ IDs.
4 days ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
7 days ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Would like quick update field without having to click in Welcome

When reviewing all of my open tasks in a saved view, I would love to be able to put a short note in each task so I can remember day to day - and update quickly - without having to click into the task. I would be able to see these when I pull up my...
12 days ago in Content Marketing / Plan 1 Future consideration

Ability to create task from the workflow in an existing task

We would like the ability to create a new task from a workflow. Sometimes, a review sparks the needs for a new, separate task to be created.
5 days ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
5 days ago in Content Marketing / Settings + Configuration 0 Future consideration

Step duration on sub-steps

We would like to be able to add step durations to sub-steps. The total of the durations for the sub-steps should equal the total for the main step.
5 days ago in Content Marketing / Settings + Configuration 0 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
5 days ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Building block style workflows

We have different processes that often have multiple steps that are common among them. We would like the ability to create "blocks" of multiple steps that can be mixed and matched to create new workflows or that can be added to a workflow ad hoc.
5 days ago in Content Marketing / Settings + Configuration 0 Future consideration

Routing rule - Field change in WRQ

If a requester changes the request after submitting, routing rules are not applied/updated. To see if a WRQ has been changed, the only way is to go into the request and look at the history tab. Therefore, it would be great if routing rules can be ...
6 days ago in Content Marketing / Requests 0 Future consideration