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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 1 year ago in Configured Commerce / Technical 5 Planned

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
over 2 years ago in DXP Cloud Platform / Code deployment 10 Investigating

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
over 1 year ago in Search & Navigation 2

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 1 year ago in Content Management / Content Manager 1 Planned

Integration with Voyado for loyalty

We have many joint customers, and although Voyado also have a CDP, integrating with their loyalty system would benefit our joint customers and show how well our platforms play together. By integrating, using RTS, the loyalty data on Voyado would b...
9 months ago in Integrations 0 Investigating

Production Premium App Services auto-scale rules are underutilized

Upon reviewing DXP customers, it came to noticed that many Production web apps are running with less-than-capability maximum instances in their auto-scale rule. Specifically, they are P2 and P3 App Services Plan which can support up to 30 instance...
4 months ago in DXP Cloud Platform 0

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
over 1 year ago in Campaign 0 Future consideration

Public API for accessing automatically created related queries

As a developer I would like a way to retrieve and potentially delete or modify the automatically created related queries(a feature of search and navigation). In some cases the "Did you Mean" feature will give bad results, so companies need a way t...
almost 3 years ago in Search & Navigation 2 Investigating

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
over 1 year ago in Content Management / Editing 1 Future consideration

Support for Cloudflare Image Resizing

A lot of solutions we use require and image resizing implementation to improve performance upon our sites. These solutions require installing third-party plugins and updating image urls with querystring parameters. The resizing of these images hap...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 9 Future consideration