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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Requests

Showing 17 of 1095

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
4 days ago in Content Marketing / Requests 0 Investigating

Suggest Content During Request Process

Occasionally, we get requests for work that already exists. When that happens, we have to tell users where to find what they're looking for in the library. It would save everyone a lot of time if we could suggest existing Library content during th...
3 days ago in Content Marketing / Requests 0 Future consideration

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
3 days ago in Content Marketing / Requests 0 Future consideration

View Work Request Completion Date in List View Column

We would like to see the work request submitted date in a column next to the completed date in order to calculate turnaround time. Today, the completed date is not available as a column for the list view.
4 days ago in Content Marketing / Requests 0 Planned

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
4 days ago in Content Marketing / Requests 0 Future consideration

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
3 days ago in Content Marketing / Requests 0 Future consideration

Automatically Create Task when Request Accepted

We would love to be able to automatically create a task when a work request has been accepted. Ideally, the system would create the task and pick the workflow based on the completed labels.
3 days ago in Content Marketing / Requests 0 Future consideration

Archive Work Request

Our work request list is getting very long, and we'd like to clean it up. Right now, you can mark a request as completed, but there's no way to archive it. Ideally, we'd archive everything at the end of the year so that we can better keep track of...
4 days ago in Content Marketing / Requests 0 Planned

Automatically Add Requesters as Task Watchers

When a request is approved and a task is created from the request, we want to keep the original requester informed of the process. While they can view the task via "related activities" in the request, it would be great if they were also added as a...
about 2 months ago in Content Marketing / Requests 0 Future consideration

Copy Work Request

Customers would like the ability to 'copy' a work request - often they have really similar work requests to make and would want to be able to copy one, amend slightly then submit. As their templates are so long and complex, this would save loads o...
3 months ago in Content Marketing / Requests 0 Future consideration