Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Experimentation Analytics

Showing 34 of 1353

Results - hierarchical metrics / grouped metrics

I have a suggestion about the results page. Currently the results are shown as a flat list of metrics. In some experiments we want to add a lot of metrics, but some of them are "major" ones (e.g. showing major funnel steps), and some of them are "...
14 days ago in Experimentation Analytics / Results Page 0

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
7 months ago in Experimentation Analytics / Metrics Setup 0

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
about 1 year ago in Experimentation Analytics / Metrics Setup 1 Investigating

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
over 1 year ago in Experimentation Analytics 4 Investigating

Add Environment Label in Results View

When viewing your experiment results per flag, once you're on this view (see screenshot) you do not know which environment these results are reflecting. My suggestion is to add an environment text label on this view. Also if not too much trouble, ...
about 1 year ago in Experimentation Analytics / Other 1 Future consideration

Change denominators to track funnel-conversions better

We want to measure conversion of different steps in our funnel, including offline events based on prior conversion steps and not always based on visitors. in our case: We do create leads on our landingpages which we then call on the phone. for som...
over 1 year ago in Experimentation Analytics 0 Future consideration

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
about 2 years ago in Experimentation Analytics 0 Future consideration

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
11 months ago in Experimentation Analytics 1 Investigating

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
over 1 year ago in Experimentation Analytics 0

Add environment filter to experiment results page

As of this writing the only way to change/view the environment that you are viewing for a given experiement results is to change it on the parent Reports page. It would be helpful to be able to change it on the individual experiment results page (...
3 months ago in Experimentation Analytics 0