Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Search & Navigation

Showing 29 of 1007

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
about 1 year ago in Search & Navigation 0

Public API for accessing automatically created related queries

As a developer I would like a way to retrieve and potentially delete or modify the automatically created related queries(a feature of search and navigation). In some cases the "Did you Mean" feature will give bad results, so companies need a way t...
over 2 years ago in Search & Navigation 1 Future consideration

Default title and description of Best Bet to the tags on the page

Currently, when adding a Best Bet, you must identify the content for the appropriate keyword, which makes sense. But you are also forced to enter a page title and a description, when those fields could be taken from the page itself. It's fine if y...
15 days ago in Search & Navigation 0

External Links Gadget Search

I'd like to be able to search for a web address within the external links gadget and have the ability to select a page of results to jump to. Our site has over 23,000 external links and having to individually click through 235 pages of results to ...
over 1 year ago in Search & Navigation 4

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
about 1 month ago in Search & Navigation 0

Search & Navigation UI is not optimized for large catalog when you need to select a product (bestbets)

We have a catalog of ~70k products. Our client has several products under the root (products not yet available online but ready to enrich with custom information) In the Search & Navigation UI, when you add a best bet, you can select as "Targe...
almost 2 years ago in Search & Navigation 0

increase default returns to >100

Right now, to be provided more than 100 results you must alter things in a manner that is difficult for some clients. Ex. You can add this to get more, in this case 500. &extended=true&size=500. Perhaps a simple configuration field in sear...
6 months ago in Search & Navigation 1

Epi Find Interface

- Interface is too basic e.g. for the charts, we have mouse over every peak just to see each statistic. - Seems to be lacking insightful data. Would like access to download the raw data so we can massage it for a more meaningful analysis.
over 2 years ago in Search & Navigation 1 Future consideration

Search data export and reporting

The data in search and navigation on most popular searches and searches without hits is extremely valuable, but very difficult to share with others in the business that do not use Optimizely. Please provide an export tool and a regular email repor...
about 1 year ago in Search & Navigation 1

As a search relevancy engineer, we need to have ElasticSearch Explain Parameter available to understand the relevancy scoring details and relate that to how we should configure the business boosting logic for better search results.

The ElasticSearch Explain parameter was available prior to the latest EpiFind upgrade. For this past year, without this parameter being available, it left us with no tool to understand the search relevancy and no solution to better configure searc...
about 1 year ago in Search & Navigation 2