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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Future consideration
Created by Guest
Created on Oct 8, 2020

Epi Find Interface

- Interface is too basic e.g. for the charts, we have mouse over every peak just to see each statistic.

- Seems to be lacking
insightful data. Would like access to download the raw data so we can massage it for a more meaningful analysis.

  • Guest
    Feb 28, 2024

    From Find 16.1 it's possible to export as CSV directly from the UI (See button Download Raw data)

  • Optimizely
    Martin Ottosen
    Oct 6, 2023

    Thanks for the suggestion, we do have endpoints for accessing the raw data in json format. They aren't intended for federating this data, so there is no public documentation, but they may be useful to you and can be found by inspecting the network requests when looking at the dashboards.

    Note: they may change without notice and you need to handle authentication for the client if you use those endpoints directly.

    If we were to put an option in the UI to download the raw data, would that work for you? Or do you need something you can reference from a BI tool? What data / range would you be looking for?

  • Guest
    Mar 23, 2021

    I added a specific feedback/idea/request for tracking changes in the Search & Navigation (Find) Interface too.