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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Created by Guest
Created on Feb 22, 2022

Search data export and reporting

The data in search and navigation on most popular searches and searches without hits is extremely valuable, but very difficult to share with others in the business that do not use Optimizely. Please provide an export tool and a regular email report would also be very useful.

  • Optimizely
    Martin Ottosen
    Oct 6, 2023

    Thanks for the suggestion. A couple of options I would like your feedback on:

    1. An option in the UI to download the raw data, or a picture of the graph.

    2. A configurable regular email with a report summary.

    3. A raw data feed for ingesting the statistics in your own reporting tool.

    4. A share-able read-only report page.

    3 replies
  • Guest
    Jul 19, 2023

    I would like to also chime in on how useful this would be. Due to our office workflow, we have very few admins but a lot of content creators. I would love to be able to export the Searches Without Hits to our content creators without having to literally create a series of screenshots of the results. Please consider this!!!!

  • Guest
    Mar 27, 2023

    One of our big clients has just asked about the above feature, I do believe that this is an important feature to add, as there can be a large amount of search items in the list.