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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Product Recommendations

Showing 12 of 835

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
4 months ago in Product Recommendations / Technical 1

Generic Recommendations with 'Do Not Track' enabled

When a customer currently disables cookies or has enabled 'Do Not Track' online the personalization engine does not return any results to the website meaning an empty space is displayed. We would like generic recommendations to be returned to the ...
over 1 year ago in Product Recommendations / Technical 1 Future consideration

Ability to restrict visitors to submit a form once per day

Some of our Retail businesses will run campaigns where they want to allow site visitors to enter a competition via form submission, but they want to restrict entries to once per day.
13 days ago in Product Recommendations / Technical 0

CMS.UI 12.10 - revert tooltip and layout changes done to properties in August

Update 1: "Improve help text" https://world.optimizely.com/documentation/Release-Notes/ReleaseNote/?releaseNoteId=CMS-22478 What I am using today All projects since 2014-ish have used this idea on displaying "Help Text" for Editors:https://talk.al...
14 days ago in Product Recommendations / Technical 0

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
almost 2 years ago in Product Recommendations / Email Personalization 0 Future consideration

Send notification when new user is created

Send notification to administrator or admin group when Guest user creation is used
over 1 year ago in Product Recommendations / Technical 1 Future consideration

Default time zone should be changeable

Default time zone should be CET instead of UTC for CMS in Preproduction/Production
3 months ago in Product Recommendations / Technical 0

Reporting API

One customer would like to be able to automatically retrieve data from the backend via an interface.They have asked us to provide them with the necessary API documentation. Currently there is apparently only the manual CSV export (attachment).Howe...
almost 2 years ago in Product Recommendations / Analytics 0 Future consideration

TinyMCE WCAG 2.0 compliance Cite tags in blockquotes

Our accessibility scanning through Monsido is telling us that we need to add cite tags to our blockquotes. We've added custom formats for blockquotes in TinyMCE but we need to be able to provide a field for the citation. I found an old thread abou...
8 months ago in Product Recommendations / Technical 0

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
over 1 year ago in Product Recommendations / Technical 1 Future consideration