Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Misc.

Showing 12 of 1353

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
8 days ago in Configured Commerce / Misc. 0

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 2 years ago in Configured Commerce / Misc. 3 Planned

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
about 1 year ago in Configured Commerce / Misc. 1 Gathering interest

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
6 months ago in Configured Commerce / Misc. 1 Investigating

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
about 1 year ago in Configured Commerce / Misc. 1 Investigating

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
almost 2 years ago in Configured Commerce / Misc. 2 Gathering interest

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
over 2 years ago in Configured Commerce / Misc. 0 Gathering interest

Add audit logs for job schedule changes

The audit log just indicates if a user accessed the job definitions, I'd like to also see an audit log entry for each specific job definition the user looked at / modified the recurring schedule for. In general, I would argue every "save" in the s...
about 1 year ago in Configured Commerce / Misc. 0 Gathering interest

Ability to notify user about quantity change due to rounding rule on cart page

Currently on store front there is no provision to notify user when quantity of a product gets updated on cart page for which rounding rule is set as "Multiple". It just auto converts the quantity to multiple of "Multiple sales qty" set on the pro...
about 2 years ago in Configured Commerce / Misc. 1 Gathering interest

Guest checkout needs to have the shipping address editable

We have a client working with guest checkout and among others the shipping address is not editable by default as it always assumes it the same as billing address. It would make sense to have the customer edit the shipping address as it is not guar...
over 2 years ago in Configured Commerce / Misc. 1 Planned