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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Users, Permissions & Security

Showing 6 of 887

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
7 months ago in Configured Commerce / Users, Permissions & Security 2 Future consideration

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
4 months ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
6 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
4 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Password expiration settings

Right now, in the admin console there isn't the possibility to set password expiration rules. For example, password should expire every 30 hours/days/weeks and the new password shouldn't be like any previous one. It would be great if these setting...
10 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Search / filter by user role in admin console

In the admin console, it would be very helpful to filter by and or search by user roles.