173 results found
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Abandoned Cart Email Metrics
We'd like to see the ability to get metrics on abandoned cart emails that are sent from the configured commerce system.
We're currently using this functionality, however we have no insight into there effectiveness, if customers are viewing them, clicking on them or using them to come back to complete a purchase of an abandoned cart.
I think it would be beneficial to all customer who use this feature to be able to see at least some standard metrics on these emails. Open rate, Click rate, conversion rate, revenue generated, transactions, etc.4 votes -
Customer Type - Identity
We currently assign a vertical to customers int he customer type section. However we would like to assign multiple identifiers.
Example: A Contractor - Residential could also be a Rockwell Customer type. These should be kept separate and not merged into a single identifier. So Contractor Residential = CR, Rockwell = RAA not CRRAA.
The identifier distinction will help with personalization, experimentation and Opal.
3 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Marketplace for Partner Customizations
Be able to leverage an Optimizely marketplace for things like approved connectors, blueprints, layouts, widgets etc. from partners rather than relying solely on project level customizations.
3 votes -
Many customers change their SKU and it's not really supported in Configured Commerce
We have several client which rename SKUs in their ERP instead of deactivating and create a new one for multiple reasons. Recently one of them ask us to create a "Master UID" for them to map and update our products, but this field is internal only and not visible to the customers, so it's an internal ID used between the ERP, PIM and Configured Commerce to update the product.
Can such a field be added and could be used as an alternate natural key to simplify everything? Seems to us like a common issue.
3 votesThank you for submitting this request! I can confirm that this would be a significant architectural change to implement and is not something we would be able to add to the roadmap at this time.
We can leave this enhancement request open in order to receive related feedback, but we do not have plans to add this feature at this time.
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website users filteraccessible fields
We need to show assigned customers and roles as column/exportable fields from the admin console. these fields could be delimited as possible multi value but currently cant access those fields at all without going into each individually
3 votes -
The Publish Approved Product whole job should not fail for one product
If one product fails in the publish approved products job, it completely shuts down. It should instead just skip that product and lot it as an error vs a fatal error. I have 200k products and if the first one happens to have a duplicate URL, whole job fails. Should have better error handling.
3 votes -
Share Carts Across Users via Storefront
Please add the ability to share carts across users associated with a single customer account, including sales rep users
3 votes -
Promotion Redemption Report
Create an easily downloadable report that shows any promotions running on the site and their redemption.
3 votes -
Possibility to have a Stage-environment for OptiPIM
Hello!
As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM.
* Is this in the pipeline to create from Optimizely anytime in the near future?
* When this is usually best practice to have separate environments for stage vs production I wonder how other business test features when using Configured Commerce and OptiPIM for their online businesses?
As it is now with the new setup with Optimizely we have this:
* Two separate ERP-systems (one for stage and…3 votes -
Page count limit within Admin Console - Assign Customers
Allow selecting more than 30 customers at a time. Currently modifying a user with access to almost 800 customers and having to go page through page to modify as it has a 30 quantity limit
3 votes -
Order History - Add Created By
Make Created By a column on the Order History page.
3 votes -
Multiple Lines
We work with customers with multiple users and accounts.
Allow editing of more than 30 lines at a time as it is very manual.3 votes -
Allow Block /admin with impersonation
We would like to be able to block /admin on the primary domains, for security purposes as that's most likely to get scanned/brute forced. However, /admin/account/canimpersonateuser needs to be able to work to impersonate. Please adjust the blocks to allow impersonation but block the rest on /admin
3 votes -
Add Preview Option to Email Message Logs
Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "Preview Revision" option on the Email Templates, but using the actual html from the delivered email.
3 votes -
Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page
Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.
Current Behavior (for customers using live inventory and price via API):
In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.Requested Enhancement:
Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous…3 votesThank you for submitting this request! Currently in order to handle the complexity of keeping the data consistency between the My List Details and My Lists Page(s) across the wide customer base we require resetting the state after updates on the line item(s) within Lists.
While we do not have any changes planned to alter this behavior on base please feel free to continue sharing feedback and impact.
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Spire CMS - Improve light/white font editing
When trying to edit content in the Spire CMS with a white (or other light) font, the white background makes it difficult if not impossible to see the content without doing something like highlighting the text itself.
It would be extremely helpful in these situations to have either the background of the content entry field to match the selected background color of the widget/page, or have the ability to switch to a dark or other color for the field entry area.
3 votes -
Attribute Value Character Limit Raise
I frequently run into products that have more data for specs category attribute values that exceed Optimizely's 255 character limit in Configured Commerce. My source system has a limit of 400. I was wondering if it would be possible to raise the limit in OPTI from 255 to 400 ? An example attribute is "Suitable For Use With" which often has long lists of applicable model numbers.
3 votes -
Attribute filters
We would like the Attribute filters to have more form factors than simply a check box. Some attributes have to many options for this to be useful. we would like the option to use sliders when there are many number values, swatches to display colors, etc.
3 votes -
Change the default value of Default Email Address setting
Emails sent from Sandbox environment should only use the domain "@commerce.insitesandbox.com" in From Address. Otherwise, emails will be blocked by the Email Service Provider (ESP) due to failing DMARC verification. The domain "@insitesoft.com" is NOT safe to be set as From Address.
The value "defaultemail@insitesoft.com" has been obsoleted since all Configured Commerce customers have moved to Mission Control. We need a new default value for the Default Email Address setting, something like "defaultemail@commerce.insitesandbox.com".
2 votes -
PIM - Autonomous Variant Detection & Parent Creation
The Ask: Proactively identify SKU clusters that share core specs and generate parent products with associated variants automatically.
Why: Eliminates the need to publish every SKU as a standalone page while skipping the manual multi-step variant wizard.
Value: Cleans up catalog sprawl, improves SEO, and delivers a better storefront buying experience.
2 votes
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