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  1. We need to show assigned customers and roles as column/exportable fields from the admin console. these fields could be delimited as possible multi value but currently cant access those fields at all without going into each individually

    3 votes

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  2. As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those specific Products.
    Standard functionality is - when a Product is a Child Variant - it will not show up to any other Categories where it is assigned.
    My request is the capability to make specific Child Variant Products, also visible as a standard product.

    3 votes

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  3. Allow selecting more than 30 customers at a time. Currently modifying a user with access to almost 800 customers and having to go page through page to modify as it has a 30 quantity limit

    3 votes

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  4. Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask that this be reviewed and an update put in place to support framing of the punchout catalog.
    The proposed work around was to "pop-out" the catalog. We do have the pop-out solution in place for our customers to access our catalog, but it is putting us in violation of their compliance requirements of our punchout. From one of our customers: "The…

    3 votes

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  5. We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead

    3 votes

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  6. Ability to toggle on full screen when editing CSS.
    Would be able to toggle on full screen mode when editing CSS via Rich Content > Advanced.

    3 votes

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  7. I would like to see the option to show a qty amount within each category while shopping. This is available if using the search engine (screenshot below, but not through category browsing and shopping without search

    3 votes

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  8. We would like to be able to block /admin on the primary domains, for security purposes as that's most likely to get scanned/brute forced. However, /admin/account/canimpersonateuser needs to be able to work to impersonate. Please adjust the blocks to allow impersonation but block the rest on /admin

    3 votes

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  9. As a client some basic information available on all the email templates, to provide a better experience to our customers.
    WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but not all.
    LogoImagePath -> Will help stylize the emails with the company logo. This variable is available on some templates, but not all.
    WebsiteName -> This will help make the website name visible and more recognizable.
    CurrentYear -> To be used on the copyright footer, so we don't need to update the templates on every year change.

    3 votes

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  10. We'd like to see the ability to get metrics on abandoned cart emails that are sent from the configured commerce system.
    We're currently using this functionality, however we have no insight into there effectiveness, if customers are viewing them, clicking on them or using them to come back to complete a purchase of an abandoned cart.
    I think it would be beneficial to all customer who use this feature to be able to see at least some standard metrics on these emails. Open rate, Click rate, conversion rate, revenue generated, transactions, etc.

    3 votes

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  11. We would like to request an enhancement to the Customer Selection pop-up within the Admin Console—specifically when assigning customers to users. This is for the Configured Commerce product.

    Current Behavior:
    Currently, the Customer Selection interface only allows filtering and viewing based on standard fields (e.g., customer name, ID, etc.). Custom fields that have been defined are not available as filter options or visible columns in the selection grid.

    Requested Enhancement:

    Add the ability to filter by custom field values in the Customer Selection pop-up.

    Add the option to include custom fields as visible columns in the grid view to aid…

    3 votes

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    Thank you for submitting this request! Our team is currently reviewing if and how we may implement this enhancement to filtering within the Admin Console, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.

  12. As a marketing user on Hero Tools, I would like to expose the next month's campaign products as a "Marketing List" for all customers. I want the list to show the first day in the month, and be available for the whole month.

    Right now; I have to create the list at the right time at the start of the month, I cannot publish it the week before the start of the new month, and if I forget to delete it at the end, it will still show the following month.

    Each marketing list should have a start date (with…

    3 votes

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    1 comment  ·  Admin →
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  13. We have several client which rename SKUs in their ERP instead of deactivating and create a new one for multiple reasons. Recently one of them ask us to create a "Master UID" for them to map and update our products, but this field is internal only and not visible to the customers, so it's an internal ID used between the ERP, PIM and Configured Commerce to update the product.

    Can such a field be added and could be used as an alternate natural key to simplify everything? Seems to us like a common issue.

    2 votes

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    New  ·  0 comments  ·  Admin →
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  14. As a client, I want to setup user administration feature without enabling Budget Management.
    In this configuration, the only role that shows on the User Administration page is "Administrator", and that means that customer admins can only create other admin users. It should also show at least the role "buyer3", so Admins could create buyers, and manage buyers.
    Activating the Budget management feature does bring all roles to that page, but there's no interest in that feature from the client.

    2 votes

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  15. We're having products on our website getting discontinued. It's a feature we haven't utilized in the past so we certain we don't have any jobs that should be doing this but we're also looking incase it was put in somewhere by accident.
    Is there anyway you can tell me how this product got discontinued?
    Product Number:
    3M 7000000725

    2 votes

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  16. If one product fails in the publish approved products job, it completely shuts down. It should instead just skip that product and lot it as an error vs a fatal error. I have 200k products and if the first one happens to have a duplicate URL, whole job fails. Should have better error handling.

    2 votes

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  17. Certain customers have to support multiple languages and don't always have available resources to translate the content of their catalog, pages and attributes. Permitting the integration with translation systems (like Deepl would accelerate the support of multilanguage websites.

    2 votes

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  18. Our shared client would be interested in seeing the Customer field on the Punchout Customer Data Mapping split/separated into two fields, one for the Bill To and one for the Ship To. Once the user selects the Bill To, the Ship To options become available for selection.

    2 votes

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  19. Often when a customer is experiencing an error, we can see some sort of notification within the console describing what API failed it's call, what service timed out, or some other details about the failure.
    Typically, the error message includes no identifying information on which user had the error. Meaning that a frequent error could be either 1 user is having an issue 100 times, 100 users having an issue 1 time, or any range in between.
    If a website user is logged into our site, and an error is thrown from an action they take, that should be an…

    2 votes

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  20. Please add the ability to share carts across users associated with a single customer account, including sales rep users

    2 votes

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