158 results found
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Website User 'Approver' shows GUID value, not readable ID/name
Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.
16 votes -
Increase job's parameters to nvarchar(max)
Increase job's parameters to nvarchar(max) so we can have larger values such as JSON. We are using custom properties to suit our needs, which is not the best approach.
Tables:
IntegrationJobParameter
JobDefinitionParameter
JobDefinitionStepParameter4 votes -
Ability to force website users to sign in
When Remember Me/Keep Me Signed In is enabled for the website, and the user selects the Remember Me/Keep Me Signed In option when signing into the Website, there is nothing that forces them to sign in again if their role has been changed. They can return to the website based on their cookies, even though their role has now been changed (example: from Buyer3 to Buyer1). As a result, they can place an order without approval.
Please implement a function to force website users to sign in again when their role has been changed.
3 votes -
Search term made of multiple words
For demonstration please visit our Support Sandbox website https://support.commerce.insitesandbox.com/ . Searching for the term of pasco lighter (without quotation marks) or "pasco lighter" (with quotation marks) will return the same set of results.
Comfigured Commerce is only capable of searching for individual word separately. Customer has requested to implement the feature to search (exact match) for a term made of multiple words (like Google).
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration.
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Better extensibility options for Search V2 Indexing
We have a requirement on our project that requires us to change the behavior of the search indexing v2. In trying to do so, our development team ran into an issue where the class we needed to extend was not extensible (internal, sealed, or non overrideable methods).
Basically what we are trying to do is remove the condition that excludes child products when fetching indexable products that is in line 896 of class Insite.Search.Shared.DocumentTypes.Product.Index.SearchV2.Models.Product (this is in version 5.2.2412.1705)
What we would like to see changed is:
1 - Make the SearchV2.Models.Product public instead of internal and remove the sealed…
7 votes -
Prevent bot spamming logs
We often see a lot of errors in the application logs related to bots spamming the website with URL requests that do not even exist, quite often these end in .php extension; example: https://[ConfiguredCommerceURL]/admin/function.php. These seem to be attacks that try to find vulnerabilities on the website. While often times these are harmless, they do pollute the application logs, making it harder for developers to find actual errors that are worth reporting. This feature request is to simply capture that kind of spam requests and simply block them, without processing anything else (these often come with errors such as 'Unity.Exceptions.InvalidRegistrationException'…
7 votes -
Order checkout rules
We received requests from several customers that their business required users to fulfill certain conditions before they can checkout. For example:
- Minimum order amount.
- Shipping carrier is required.Please implement the capability of creating checkout rules to provide customers with controls over their incoming orders.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
If there are more details regarding the desired experience for these storefront customers who do not meet the rules that would also be appreciated.
Would there be a goal to encourage users to shop their MyLists or have selection of recommended products for example or would the desire be to simply disable the ability to checkout with appropriate messaging as to the rule that needs to be met to continue?
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HTTP Security header support
We need the Optimizely platform to support the following HTTP security response headers:
-Permissions-Policy
-Content-Security-Policy
These headers are essential for instructing browsers on how to handle website content securely. They enhance overall security by enforcing specific rules, such as preventing cross-site scripting (XSS) and clickjacking attacks.
Our cybersecurity provider is now requiring that these policies be implemented on all public-facing web servers. As such, support for these headers is a critical requirement moving forward.
Please advise on the platform’s capability to support and configure these headers.
2 votesThis change request would increase the risk of site failures occurring if the CSP/header size is too large and require detailed review to help ensure proper guardrails exist.
We have added this item to our backlog for future consideration and prioritization.
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Inherit Product Assignments in Category Hierarchy for Rule Engine
Current Behavior: In Optimizely, products are currently assigned only to the most specific (end-node) category within a 3-level taxonomy.
For example, if the category tree is:Power Tools > Drills > Cordless Drills
Then a product like a cordless drill is assigned only to the "Cordless Drills" category, and not to "Drills" or "Power Tools".
Problem: This structure causes significant limitations when using the rule engine—specifically the “Product In Category” rule. Since products are not assigned to higher-level categories, those categories cannot be used effectively in rules.
This creates a major pain point when building dynamic catalog restriction groups. Users…
5 votesThank you for submitting this request! We have added this item to our roadmap. Although we cannot guarantee a release date, we expect this feature to be available within the next 12 months.
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Add the ability to grant impersonate permissions to custom roles
I want to be able to create a custom role for the admin console users that while given limited permissions through the Application Dictionnary would also be granted the ability to impersonate website users. Currently, the impersonate feature is limited to 4 roles: ISCSystem, ISCImplementer, ISCAdmin, ISCUser. Being able to customize the CanCurrentUserImpersonateAnotherUser method used by the AccountController would give more flexibility.
4 votesOur development team is currently working on this item, and it’s likely to be added to the roadmap soon - pending any technical challenges
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Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page
Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.
Current Behavior (for customers using live inventory and price via API):
In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.Requested Enhancement:
Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous…1 vote -
Add Custom Field Names as Filter and Column in Customer Selection Pop-up (Admin Console)
We would like to request an enhancement to the Customer Selection pop-up within the Admin Console—specifically when assigning customers to users. This is for the Configured Commerce product.
Current Behavior:
Currently, the Customer Selection interface only allows filtering and viewing based on standard fields (e.g., customer name, ID, etc.). Custom fields that have been defined are not available as filter options or visible columns in the selection grid.Requested Enhancement:
Add the ability to filter by custom field values in the Customer Selection pop-up.
Add the option to include custom fields as visible columns in the grid view to aid…
2 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this enhancement to filtering within the Admin Console, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Add start and end date to marketing lists
As a marketing user on Hero Tools, I would like to expose the next month's campaign products as a "Marketing List" for all customers. I want the list to show the first day in the month, and be available for the whole month.
Right now; I have to create the list at the right time at the start of the month, I cannot publish it the week before the start of the new month, and if I forget to delete it at the end, it will still show the following month.
Each marketing list should have a start date (with…
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Spire CMS - Identifying widgets missing content in current language
In the Classic CMS, we were able to see a warning or indication style on widgets that did not have content in the current language. However, in Spire CMS, this visual indicator does not seem to be available.
We would like a way to clearly identify in Spire CMS which widgets have been localized to the current language and which have not, similar to the warning indication available in Classic CMS.
2 votes -
Ability to refund after exchange order
There was a support request raised for this earlier, and we have been told that it is not supported at the moment: https://support.episerver.com/hc/en-us/requests/1757342.
For our business, we would love to have the ability to refund the customer at any stage of the order. In this case, a customer has purchased a product (online courses) and made a exchange one or more times, but eventually could not make it.
The current system cannot refund the order through the Optimizely Commerce interface, and we have to refund from the relevant payment gateway (e.g. Stripe) directly.
In the Optimizely Commerce UI, we…
1 vote -
PIM - History details not shown for latest changes on produts
I'm not able to see the latest change history details for some products.
There are two panels with history lists, one to the left and one in the middle under the "history" tab.The list to the left only shows the latest change on the products but I'm not able to click on it to see the actual change that has been made. I can only see the product status and the date of the change.
On the other hand, the history list in the middle has a drop down where I can click on the different history versions and…
0 votes -
website users filteraccessible fields
We need to show assigned customers and roles as column/exportable fields from the admin console. these fields could be delimited as possible multi value but currently cant access those fields at all without going into each individually
1 vote -
MFA/2FA for Admin Console Access Across All Domains
Hi Team,
Referring to tickets #1676413, #1498526, #1492633 and #1721382 —
The Brasseler client is looking to enable multi-factor authentication (MFA) specifically for the admin account. Could you please confirm if this is supported by Optimizely?
We reviewed the documentation provided for Set up multi-factor authentication, but it appears to apply at the Opti ID level, whereas the client is specifically looking for MFA enforcement at the admin account level and at Admin site. This request has come from their internal security team.
We would appreciate your guidance on this.
Thanks for your support.
1 vote -
Product Feedback: insite not working
requester rkedari@atcc.org
Type of issue: Feature Request
Darko Milivojevic sent a feedback.
Description: please review my ticket
User email: rkedari@atcc.org
User id: a7ef47be-3624-4525-83b2-d8f7e3b3ed0c
Account: atcc-insite
Account id: atcc-insite.local.com2 votes -
PIM - User Roles Don't Work
Optimizely confirmed the existing PIM roles do not work but asked me to enter it as feedback instead of a bug. A user must be an Admin to update an image, which is not optimal. There are existing PIM roles with Edit permissions for items and images, but they do not work. Fix the existing roles, or custom roles and permission so a user doesn't have to have full admin authority to edit an image or an item field.
1 vote
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