Website User 'Approver' shows GUID value, not readable ID/name
Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.
Shelly Hinegardner
shared this idea
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As we have been reviewing this it has been determined that the GUID will only show in cases where the approver is no longer valid. Once an assigned user-approver becomes no longer valid it is show in GUID form on the UI. This can happen if an approver is no longer assigned to the same customer as the user for which the buyer is assigned to, or when an approver's role is changed to not be eligible for approval.
We are still reviewing this as enhancement to still show the readable/name along with displaying a warning/error advising on the UI to visually display that the approver is no longer valid (to signal that a new approver should be assigned)
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Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Vipul Shrivastva
commented
This feature/fix is quite important, and it would be beneficial to include it in the upcoming releases.
