30 results found
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Website User 'Approver' shows GUID value, not readable ID/name
Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.
15 votes -
Search term made of multiple words
For demonstration please visit our Support Sandbox website https://support.commerce.insitesandbox.com/ . Searching for the term of pasco lighter (without quotation marks) or "pasco lighter" (with quotation marks) will return the same set of results.
Comfigured Commerce is only capable of searching for individual word separately. Customer has requested to implement the feature to search (exact match) for a term made of multiple words (like Google).
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration.
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Better extensibility options for Search V2 Indexing
We have a requirement on our project that requires us to change the behavior of the search indexing v2. In trying to do so, our development team ran into an issue where the class we needed to extend was not extensible (internal, sealed, or non overrideable methods).
Basically what we are trying to do is remove the condition that excludes child products when fetching indexable products that is in line 896 of class Insite.Search.Shared.DocumentTypes.Product.Index.SearchV2.Models.Product (this is in version 5.2.2412.1705)
What we would like to see changed is:
1 - Make the SearchV2.Models.Product public instead of internal and remove the sealed…
7 votes -
HTTP Security header support
We need the Optimizely platform to support the following HTTP security response headers:
-Permissions-Policy
-Content-Security-Policy
These headers are essential for instructing browsers on how to handle website content securely. They enhance overall security by enforcing specific rules, such as preventing cross-site scripting (XSS) and clickjacking attacks.
Our cybersecurity provider is now requiring that these policies be implemented on all public-facing web servers. As such, support for these headers is a critical requirement moving forward.
Please advise on the platform’s capability to support and configure these headers.
2 votesThis change request would increase the risk of site failures occurring if the CSP/header size is too large and require detailed review to help ensure proper guardrails exist.
We have added this item to our backlog for future consideration and prioritization.
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Add Custom Field Names as Filter and Column in Customer Selection Pop-up (Admin Console)
We would like to request an enhancement to the Customer Selection pop-up within the Admin Console—specifically when assigning customers to users. This is for the Configured Commerce product.
Current Behavior:
Currently, the Customer Selection interface only allows filtering and viewing based on standard fields (e.g., customer name, ID, etc.). Custom fields that have been defined are not available as filter options or visible columns in the selection grid.Requested Enhancement:
Add the ability to filter by custom field values in the Customer Selection pop-up.
Add the option to include custom fields as visible columns in the grid view to aid…
2 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this enhancement to filtering within the Admin Console, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Add start and end date to marketing lists
As a marketing user on Hero Tools, I would like to expose the next month's campaign products as a "Marketing List" for all customers. I want the list to show the first day in the month, and be available for the whole month.
Right now; I have to create the list at the right time at the start of the month, I cannot publish it the week before the start of the new month, and if I forget to delete it at the end, it will still show the following month.
Each marketing list should have a start date (with…
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Spire CMS - Identifying widgets missing content in current language
In the Classic CMS, we were able to see a warning or indication style on widgets that did not have content in the current language. However, in Spire CMS, this visual indicator does not seem to be available.
We would like a way to clearly identify in Spire CMS which widgets have been localized to the current language and which have not, similar to the warning indication available in Classic CMS.
2 votes -
MFA/2FA for Admin Console Access Across All Domains
Hi Team,
Referring to tickets #1676413, #1498526, #1492633 and #1721382 —
The Brasseler client is looking to enable multi-factor authentication (MFA) specifically for the admin account. Could you please confirm if this is supported by Optimizely?
We reviewed the documentation provided for Set up multi-factor authentication, but it appears to apply at the Opti ID level, whereas the client is specifically looking for MFA enforcement at the admin account level and at Admin site. This request has come from their internal security team.
We would appreciate your guidance on this.
Thanks for your support.
1 vote -
PIM - bulk product descriptions
There are no way to export all product description in bulk from Optimizely PIM. I want to be able to export the descriptions for both the main language and the translated languages.
When I export only one product at a time it works. But having thousands of products in multiple languages is not sustainable. I want to be able to export all product descriptions in bulk.Also, the product description gets exported in "code format", meaning the symbols like "<p>" gets embedded in the text. It would be very good if the descriptions could be exported in a clean format…
1 vote -
Change default (list / msrp) price to match alternate unit of measure
When using real time pricing we are locked into one list / msrp price. when a user changes to an alternate UOM the sale price will change but the List price remains static and no longer matches what the user is buying.
1 voteThank you for submitting this feedback, can you advise if you've sent this through our support system to review the example in more detail?
We would want to have the 'msrp' calculations reviewed, as well as the connecting out of the box property being used or if there are customizations affecting this display.
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Request for an out of the box configuration setting for when sessions are fully expired
Request for an out of the box configuration setting for when sessions are fully expired:
• Session Expiration and let the client decide if they would like to redirect to Session Expired Page, or use Overlay with Session Expired Modal on same page.
• In this setting we could also provide additional sub-setting with ability to enable a session expiration warning (admin can set the number of minutes)Incomplete Client-Side Inactivity Timeout: We have two different issues with this vulnerability,
• If a customer steps away from their system without an automatic logout after a period of inactivity, there is…2 votes -
group lines in my list
Provide the ability to group items in a My List. For example, if a user is creating a My List to capture all the materials used to install bathrooms in a house they could group them by Master Bath, Half Bath, Guest Bath. If there are groups and a product isn't assigned to one, have a default category or "Other"
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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barcode labels
We are trying to leverage and promote the barcode label printing feature of My Lists. According to the documentation and print dialog select, we should print labels on the 1" x 3" 2 Column Avery 94224 labels.
We have two problems with this.
1. Those labels are hard to come by. They are not stocked in Staples nor are they easy to find on the Avery website.- When printing multiple pages of labels, the print creeps off the label starting on page two. This seems to be an issue with the label. Same behavior happens when printing the labels from…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
If this is urgent for particular customer(s) or project(s) please note that labels/printing were built with ability for partners to customize/override the existing template.
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Promotion Functionality - Managing Stacking and Category Assignment
E-Commerce Lead
Promotion Functionality Improvements Background
At WeSupplyTrades, we rely heavily on Optimizely’s promotion functionality to deliver flexible and customer-centric offers. While the system is powerful, we’ve identified a few areas where usability and efficiency could be significantly improved, particularly in promotion creation and rule management.
Challenges Identified
Stackability Rules
Currently, to manage promotion stacking, we need to add each existing promotion into the rules of every new promotion.
When a new promotion is created, we must retroactively update older promotions to ensure they’re included or excluded from stacking.
This process is highly manual, repetitive, and error-prone.
Category Assignment (L1,…
1 voteThank you for submitting this request! We have added this request regarding promotional stacking/setup to our backlog for future consideration and prioritization.
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Marketing lists with no assigned customers should be shown to all customers
As a marketer on Hero Tools, I want to add campaign lists to show for all customers.
Currently, you have to assign all customer(s) to a list in order for it to show.
I have thousands of customers, and if I want the list to show for all of them, I have to assign them all to the list.
If no customer is assigned, the list should be shown to all customers.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
I understand the current concern being that it can be too difficult to maintain the customers assigned especially when 'all' customers should be assigned and encourage others to vote and support improvements to this feature.
Importing Customers is another means currently available which can be used today in situations where there are a large number of customers to assign to a various list:
- Navigate to Marketing -> Lists
- Click on "import" icon (located on the upper right near the edit options)
- Change dropdown from "Lists" to "Customers"
- Leverage the "Download Template" to populate and import the desired customers.
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Send order confirmation as pdf attachment
Our customers want to receive their order confirmations as a PDF attachment. Many still want to print them, attach a digital copy to their ERP, or save a digital copy. PDF's make this much easier.
Many won't order online since they don't like the order confirmations. Others require us to manually send a PDF version out of our ERP after they have placed their order.
1 voteThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Spire CMS - Improve light/white font editing
When trying to edit content in the Spire CMS with a white (or other light) font, the white background makes it difficult if not impossible to see the content without doing something like highlighting the text itself.
It would be extremely helpful in these situations to have either the background of the content entry field to match the selected background color of the widget/page, or have the ability to switch to a dark or other color for the field entry area.
2 votes -
Order Status not showing product images
We are configuring Product Restrictions on a new site and found that Order Status and Order History detail pages do not show product images if the product is restricted. This leaves a block of white space on line items and it looks incomplete to the user.
We would like to override this behavior, or have an Admin Console setting option to do so.1 voteThank you for submitting this request! Our team is currently reviewing this particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Provide hooks for automated translation of non-product content
Need the ability to translate non-product pages in the CMS - pages like about-us, contact-us, etc.
Most translation providers can handle HTML, so something like pipelining the save event in the CMS or the ability to export a single page and it's content.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Attribute filters
We would like the Attribute filters to have more form factors than simply a check box. Some attributes have to many options for this to be useful. we would like the option to use sliders when there are many number values, swatches to display colors, etc.
2 votes
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