125 results found
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Autocomplete when using Commerce Search v3
With Commerce Search V3, Autocomplete currently does not provide suggestions for specific products or website content. Autocomplete should absolutely display products, at a minimum. However, displaying content pages is important too; as it is, users cannot search content at all with V3 without customization.
8 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Sales rep profile + website user
As a sales rep, I would like to be able to see my customers tied to my sales rep profile as well as customers tied to to my web users.
Because of this I can not use my account to make purchases for myself. The only customers I see are the ones tied to my sales rep profile.
7 votesThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will provide an update once we complete this review.
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Support for Cyncly as a Payment Gateway with Spreedly
We are researching new payment gateway options and are interested in upgrading to Cyncly Payments.
5 votesThank you for the submission! We are actively looking into this request.
As we look into this, please share some additional details with us if possible:
-Links to developer docs for the gateway (API to API docs specifically, as that is the method we would use).
-Any specific business requirements you may have for the gateway (example - 3DS)
-Timeline considerations
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Support Products in Restriction Groups Export
We want to be able to export restriction groups and see the actual products/brands/etc that are restricted within it. We could use this export to help visualize what all is restricted across our customer sets.
4 votesThank you for submitting this request! Our team is currently reviewing the Restriction Group Export Options. We will update this feedback request once we have completed this investigation.
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Customer Type - Identity
We currently assign a vertical to customers int he customer type section. However we would like to assign multiple identifiers.
Example: A Contractor - Residential could also be a Rockwell Customer type. These should be kept separate and not merged into a single identifier. So Contractor Residential = CR, Rockwell = RAA not CRRAA.
The identifier distinction will help with personalization, experimentation and Opal.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Captcha functionality
Please note: this idea required splitting so that various points may be addressed as information becomes available.
New request:
Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
Original request:
Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.
- Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
- Basic Rate Limiting - Can we…
11 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will provide an update once we have completed this investigation.
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Quote Workflows for Console and Website Users
Configured Commerce quotes are ok at gathering a quote request, but are terrible beyond that.
There needs to be the ability for the sales representative or for an admin console user to edit the quote. We often have regional substitutions that are functionally the same item, but we cannot make substitutions to the quote. We also cannot remove a quoted item from the quote. If we were to quote other items but not that one and Propose a quote, the customer cannot remove the unquoted item and can check out with an item with an invalid price. The sales person…
6 votesThank you for submitting this request!
We have added this item to our backlog for future consideration and prioritization.
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Mobile app scanning - autoscan when barcode or qr code is found by the device.
We are gaining traction with VMI and app scanning in general. Other competitor apps will auto scan when the device finds a barcode or qr code. Our app only allows for scanning when the button is hit. This is a worse UX and shouldn't be terrible difficult to improve.
2 votesThank you for submitting this request!
I can confirm that the current design was intentional to prevent scanning from triggering when it should not especially for use cases where there are numerous barcodes to select from in close proximity.
If we implement something to allow autoscan it would likely include a setting that could be optionally enabled to ensure that it does not cause any breaking changes to existing workflows.
We have added this item to our backlog for future consideration and prioritization.
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Allow Shared Lists / Transfer Owners
Ability to transfer a list from one user to another, or have multiple owners of a list (for when B2B User leaves company the lists shared by them are no longer 'abandoned')
4 votesThank you for submitting and voting for this request! We have added this item to our backlog for future consideration and prioritization.
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Optional Storefront Lists
Allow customers to choose from self-serve prebuilt lists loaded via admin panel. These would need to be list copies and editable. We are contemplating creating a menu of downloadable and importable list files, but simply choosing from a dropdown to create one would be a lower friction self-serve option.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Set Quote Expiration Date in the Admin Console
Please add the Quote Expiration Date to the Cart/Customer Order details so that it can be viewed and edited (e.g., in Master Edit Mode) via the Admin Console.
1 voteThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Website User 'Approver' shows GUID value, not readable ID/name
Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.
19 votes -
Marketplace for Partner Customizations
Be able to leverage an Optimizely marketplace for things like approved connectors, blueprints, layouts, widgets etc. from partners rather than relying solely on project level customizations.
3 votes -
List Printout - Takeoff Sheets
Summary:
A very common tool within the contracting industry is a Material Takeoff Sheet, which is essentially a list of materials for a specific job.
It would be really useful to be able to print out a Takeoff Sheet from the products within a list. Since the formatting of a Takeoff Sheet is not standardized across the industry, the output of the Takeoff Sheet should ideally be configurable via an Email Template.
The addition of this feature would have broad impacts across many customers in the distribution space whose customers are contractors or estimators.
Proposed Requirements/Functionality:
- Add a new print…
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Content Editor - Favourite/Pin pages option
Add the ability to Pin or add a page you are working on to a temp Fav list.
See image attached. The Fav/Pin section would be at the top left, with the ability to remove pages from it.Adding an item does not remove it from where it is in the structure , it just lets you access it on top instead of scrolling down.
1 voteThank you for submitting this request! We have added this request to our backlog for future consideration and prioritization.
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Configured Commerce Chat bots integration providers
Most of our customers are implementing AI Chatbot these days, and I really think it should be an Out of the Box feature for most popular Chat bots like TalkDesk, OmniChannel/CoPilot etc to have integration similar to payment gateway or ERP integration into Optimizely.
Seems to me like a feature where we could expand and add our own provider and that would be useful to a lot of people.
2 votesThank you for submitting this request! We are also reviewing Conversational Commerce via VertexAI for Commerce.
We have added this item to our backlog for future consideration and prioritization.
Please continue to add votes and comments regarding any specific chatbots being frequently integrated along with the types of use cases the chatbot(s) would be most utilized for.
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Fraud prevention
We are working to resolve ongoing issues with fraudulent ecommerce orders. Frequently, bots have placed orders using stolen credit card information with valid bill-to addresses but random ship-to addresses. Unfortunately, these orders were shipped before we received dispute requests, which forced us to issue credits to customers and resulted in unrecoverable product losses.
We attempted to implement the DataDome solution; however, it was not compatible with Optimizely. I also understand that Optimizely currently uses the Spreedly gateway for credit card processing, and I’m aware that Spreedly provides a fraud prevention solution that is not included with Optimizely.
Could you please…
9 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, including discussions with Spreedly. We will update this ticket once we have completed this investigation.
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Display when user 'almost meets promotion'
For specific promotions like Free Shipping over X amount or Spend X $$ and receive Y discount put a configurable site message that would display at cart (or other designated location) to help signal to user they are 'close' to receiving a promotion
While this can be customized at the project level we would like to see it built into the base platform.
2 votes -
Product Video in Primary Image Carousel
While this can be customized we would like to see it offered in base to allow 'video' content to be loaded or linked to and displayed within the standard featured product images as part of the existing image carousel.
2 votes -
Copy promotions from Sandbox to Production
Allow for copy of promotion from Sandbox to Production to allow for testing in Sandbox without having to recreate the Promotion from scratch.
It is also important to be able to copy in bulk as sometimes campaigns can contain upwards of 100 promotions
2 votes
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