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24 results found

  1. MFA/2FA for Admin Console Access Across All Domains

    Hi Team,

    Referring to tickets #1676413, #1498526, #1492633 and #1721382 —

    The Brasseler client is looking to enable multi-factor authentication (MFA) specifically for the admin account. Could you please confirm if this is supported by Optimizely?

    We reviewed the documentation provided for Set up multi-factor authentication, but it appears to apply at the Opti ID level, whereas the client is specifically looking for MFA enforcement at the admin account level and at Admin site. This request has come from their internal security team.

    We would appreciate your guidance on this.

    Thanks for your support.

    1 vote
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  2. Ability to set a Sort Order on Products Cross Sells

    See Optimizely Ticket # 1440321.

    See also attached picture with Product 648274 as example. 648274 has 12 Cross Sells Products.

    There is no option to set a fixed sort order that would dictate in which order (left to right) those Cross Sells Products would appear on the widget. Such option is on the import/export load sheet, however it does nothing.

    1 vote
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  3. Current Count Qty in VMI

    On the VMI pages for Configured Commerce anywhere you display “Current QTY” you should also display the “Current Count Date” because it’s confusing to users to see "Current Qty" + "Prev. Count Date," e.g., on the Locations > Products page.

    1 vote
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  4. Have the ability to create Variants based on Product Lines the same way we have the ability to create Variants based on Product Category

    Have the ability to create CMS Variants based on Product Lines the same way we have the ability to create CMS Variants based on Product Category - See Ticket #1647681

    1 vote
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  5. Product - Standard Configuration and Fixed Configuration - OOB Widgets need to display QTY

    See Optimizely Ticket #1712655

    Problem: Neither the "Product Kit Section Options" widget nor the "Product Bundle Section Options" widget displays the actual quantities of the product components of the kit/bundle - This is not a good customer facing experience. Leveraging Rich Text for Fixed Configuration may be a workaround, however it is not suited for Standard Configuration.

    Solution: Add the set QTY beside each kit/bundle component in both widgets

    1 vote
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  6. Ensure that only published products (i.e. assigned to at least 1 product category) may be ordered

    See Optimizely Ticket #1713060

    Problem: only a product with a deactivation date will ensure end-customer cannot add it to their cart via re-order functionality or saved lists. Our business have multiple websites (1 per country) and often a product that active in more than 1 country ends up being removed from country A, yet still published in country B.

    Solution: have the product category assignment the source of truth. If a product is not published in at least 1 product category in site A, then it cannot be ordered or re-ordered in site A.

    1 vote
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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.


    If we were to change this behavior in the future we would be sure to approach in as much of a non-breaking way as possible to prevent issues from customers who currently choose to take orders for non-categorized products.

  7. HTTP Security header support

    We need the Optimizely platform to support the following HTTP security response headers:

    -Permissions-Policy

    -Content-Security-Policy

    These headers are essential for instructing browsers on how to handle website content securely. They enhance overall security by enforcing specific rules, such as preventing cross-site scripting (XSS) and clickjacking attacks.

    Our cybersecurity provider is now requiring that these policies be implemented on all public-facing web servers. As such, support for these headers is a critical requirement moving forward.

    Please advise on the platform’s capability to support and configure these headers.

    2 votes
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  8. Marketing List description can not be translated

    As a marketer on Hero Tools, I would like to publish a marketing list with discounted products to several markets.

    Currently, the list "Name", "Shared By" and "Description" fields cannot be translated. This means a list of discounted products for the Norwegian and Swedish market would need to be two different lists or in English.

    Expected behaviour: List name, shared by and description fields should be translatable.

    1 vote
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  9. Marketing lists with no assigned customers should be shown to all customers

    As a marketer on Hero Tools, I want to add campaign lists to show for all customers.

    Currently, you have to assign all customer(s) to a list in order for it to show.

    I have thousands of customers, and if I want the list to show for all of them, I have to assign them all to the list.

    If no customer is assigned, the list should be shown to all customers.

    2 votes
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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.


    I understand the current concern being that it can be too difficult to maintain the customers assigned especially when 'all' customers should be assigned and encourage others to vote and support improvements to this feature.


    Importing Customers is another means currently available which can be used today in situations where there are a large number of customers to assign to a various list:

    1. Navigate to Marketing -> Lists
    2. Click on "import" icon (located on the upper right near the edit options)
    3. Change dropdown from "Lists" to "Customers"
    4. Leverage the "Download Template" to populate and import the desired customers.

  10. Add start and end date to marketing lists

    As a marketing user on Hero Tools, I would like to expose the next month's campaign products as a "Marketing List" for all customers. I want the list to show the first day in the month, and be available for the whole month.

    Right now; I have to create the list at the right time at the start of the month, I cannot publish it the week before the start of the new month, and if I forget to delete it at the end, it will still show the following month.

    Each marketing list should have a start date (with…

    2 votes
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  11. Spire CMS - Improve light/white font editing

    When trying to edit content in the Spire CMS with a white (or other light) font, the white background makes it difficult if not impossible to see the content without doing something like highlighting the text itself.

    It would be extremely helpful in these situations to have either the background of the content entry field to match the selected background color of the widget/page, or have the ability to switch to a dark or other color for the field entry area.

    2 votes
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  12. Website User Already Exists on Import

    Current Behavior:
    When importing users into the Admin Console, if an email address already exists for a user but they have not activated their account, the system does not send an activation email, even when “Send activation email” and “Update existing records” are selected. This occurs silently, without any warning, error message, or visual indication that the email was skipped.

    Proposed Enhancement:
    Introduce a warning during import validation such as:

    “Activation email not sent — user already exists in the system.”

    This behavior would mirror how the system already flags issues like invalid customer numbers, which generate helpful error messages…

    1 vote
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  13. Website User 'Approver' shows GUID value, not readable ID/name

    Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.

    15 votes
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  14. Order Status not showing product images

    We are configuring Product Restrictions on a new site and found that Order Status and Order History detail pages do not show product images if the product is restricted. This leaves a block of white space on line items and it looks incomplete to the user.
    We would like to override this behavior, or have an Admin Console setting option to do so.

    1 vote
    1 comment  ·  Admin →
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  15. Provide hooks for automated translation of non-product content

    Need the ability to translate non-product pages in the CMS - pages like about-us, contact-us, etc.

    Most translation providers can handle HTML, so something like pipelining the save event in the CMS or the ability to export a single page and it's content.

    2 votes
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  16. PIM - bulk product descriptions

    There are no way to export all product description in bulk from Optimizely PIM. I want to be able to export the descriptions for both the main language and the translated languages.
    When I export only one product at a time it works. But having thousands of products in multiple languages is not sustainable. I want to be able to export all product descriptions in bulk.

    Also, the product description gets exported in "code format", meaning the symbols like "<p>" gets embedded in the text. It would be very good if the descriptions could be exported in a clean format…

    1 vote
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  17. Power BI Integration with Optimizely Configured Commerce for one of the client

    The client requires seamless integration of Power BI reports directly within their Optimizely Configured Commerce site to enable:

    Real-time business analytics dashboards

    Embedded sales, inventory, and customer insights

    Interactive reporting for internal users

    To integrate Power BI reports into Optimizely Configured Commerce site, we need to whitelist the required DLLs.

    DLLs to Whitelist
    The following DLLs need to be whitelisted for Power BI integration:

    Microsoft.PowerBI.Api.dll

    Microsoft.Identity.Client.dll

    Microsoft.Rest.ClientRuntime.dll

    0 votes
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  18. Better extensibility options for Search V2 Indexing

    We have a requirement on our project that requires us to change the behavior of the search indexing v2. In trying to do so, our development team ran into an issue where the class we needed to extend was not extensible (internal, sealed, or non overrideable methods).

    Basically what we are trying to do is remove the condition that excludes child products when fetching indexable products that is in line 896 of class Insite.Search.Shared.DocumentTypes.Product.Index.SearchV2.Models.Product (this is in version 5.2.2412.1705)

    What we would like to see changed is:

    1 - Make the SearchV2.Models.Product public instead of internal and remove the sealed…

    7 votes
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  19. Spire CMS - Identifying widgets missing content in current language

    In the Classic CMS, we were able to see a warning or indication style on widgets that did not have content in the current language. However, in Spire CMS, this visual indicator does not seem to be available.

    We would like a way to clearly identify in Spire CMS which widgets have been localized to the current language and which have not, similar to the warning indication available in Classic CMS.

    2 votes
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  20. Request for an out of the box configuration setting for when sessions are fully expired

    Request for an out of the box configuration setting for when sessions are fully expired:

    • Session Expiration and let the client decide if they would like to redirect to Session Expired Page, or use Overlay with Session Expired Modal on same page.
    • In this setting we could also provide additional sub-setting with ability to enable a session expiration warning (admin can set the number of minutes)

    Incomplete Client-Side Inactivity Timeout: We have two different issues with this vulnerability,
    • If a customer steps away from their system without an automatic logout after a period of inactivity, there is…

    2 votes
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