120 results found
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Website User 'Approver' shows GUID value, not readable ID/name
Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.
19 votes -
Manage/assign product badging by website
We want to be able to assign badges by website.
Example of use
Website1 has product A on promotion -10%, but it's not on promotion on Website2. We want to display the badge only on Website1.12 votes -
Add multi-tenant SSO support
Currently only one connection to a single SSO tenant can be configured in the console admin. So if you have more than one customer that would like to use Windows SSO, you wouldn't be able to configure the system to allow all possible tenants. Please allow the system to use multiple tenants for SSO.
12 votes -
Captcha functionality
Please note: this idea required splitting so that various points may be addressed as information becomes available.
New request:
Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
Original request:
Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.
- Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
- Basic Rate Limiting - Can we…
11 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will provide an update once we have completed this investigation.
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Integration of AI based Chatbot / Agent
Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements.
Providing an AI based Chatbot/Agent aligns perfectly with this mission by providing the potential to accomplish things like:
* Building on the natural language processing we're incorporating with our Google based search, users could, in a conversational manner, retrieve things like order information, product data, product recommendations, etc.
* Streamline ordering and reordering. The Agent would potentially have access to past order data to simplify reordering…11 votes -
Cookie Policy + Compliance in Configured Commerce
As privacy policy standards continue to evolve and become increasingly complex in different countries, such as the General Data Protection Regulation (GDPR for EU countries, as well as various state-specific regulations within the United States (e.g., California Consumer Privacy Act [CCPA] and Virginia Consumer Data Protection Act [CDPA], it is essential to address these requirements within the platform.
To ensure compliance and meet the expectations of users, it is vital that the Configured Commerce product incorporates mechanisms to handle these complex privacy policy standards seamlessly. This would include the ability to:
Clearly present and explain all base cookies utilized by…10 votesCurrently we provide space via a pinned banner to allow customers to link to their appropriate privacy policy for additional details. This is for 'acceptance' only in that all cookies leveraged out of the box are considered first party functional cookies (https://support.optimizely.com/hc/en-us/articles/4413199721229-Cookies-in-Spire-CMS) for the website
- The Accept button allows the pinned banner to disappear in acceptance of the policy
- The other option is to 'close' the window, which is why it still displays if not 'accepted' on future pages/navigation of the user. This is not a 'reject' button out of the box today.
Rejection of cookies or enhanced cookie management requires use of third party consent management system and is encouraged especially if additional cookies are leveraged or if changes are made to existing flows altering the functional first party cookie status of existing out of the box cookies.
While looking into making existing cookies more configurable we found we…
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Multiple Customer Part Number
Customers should be able to add multiple part numbers for a given product per customer in the admin console. Currently, it allows single part number for a given product per customer.
In addition to this, few of our clients have the requirement to maintain the customer part number i.e. add, edit and delete by customer itself on the website under the My Account.9 votes -
Fraud prevention
We are working to resolve ongoing issues with fraudulent ecommerce orders. Frequently, bots have placed orders using stolen credit card information with valid bill-to addresses but random ship-to addresses. Unfortunately, these orders were shipped before we received dispute requests, which forced us to issue credits to customers and resulted in unrecoverable product losses.
We attempted to implement the DataDome solution; however, it was not compatible with Optimizely. I also understand that Optimizely currently uses the Spreedly gateway for credit card processing, and I’m aware that Spreedly provides a fraud prevention solution that is not included with Optimizely.
Could you please…
9 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, including discussions with Spreedly. We will update this ticket once we have completed this investigation.
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Abandoned Carts - email recipients and products in cart
Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts?
When going through the email message logs we only see HTML code and we cannot seem to export the recipients and the products in the cart together.8 votes -
Sales rep profile + website user
As a sales rep, I would like to be able to see my customers tied to my sales rep profile as well as customers tied to to my web users.
Because of this I can not use my account to make purchases for myself. The only customers I see are the ones tied to my sales rep profile.
7 votesThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will provide an update once we complete this review.
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PIM: Additional Brand Information
Currently the PIM really only supports brand name. Enhance the product to be able to provide all the other brand information for commerce - such as assigning a Brand Asset (Image, Page Title, Meta Description, Featured Asset (Featured Brand Image, Description, Website URL, URL Segment, etc.
It is quite limiting to have to go into Commerce and set all of these items as well as create it in PIM as a string/List.7 votes -
Quote Workflows for Console and Website Users
Configured Commerce quotes are ok at gathering a quote request, but are terrible beyond that.
There needs to be the ability for the sales representative or for an admin console user to edit the quote. We often have regional substitutions that are functionally the same item, but we cannot make substitutions to the quote. We also cannot remove a quoted item from the quote. If we were to quote other items but not that one and Propose a quote, the customer cannot remove the unquoted item and can check out with an item with an invalid price. The sales person…
6 votesThank you for submitting this request!
We have added this item to our backlog for future consideration and prioritization.
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Search Boost by Product Image
Use Case: As a Commerce Administrator, I am seeing the products with Images are more likely to sell online - and I want to boost those Products in Search.
Request - allow me to boost Products with Images through configuration. Right now it's a manual process.6 votes -
Sales representative's user shouldn't need Customers Assigned to activate their accounts
As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment.
Right now I need to add a ficticious customer to the user just to activate it, and then remove it. This is very error prone, and a security risk.
This is specially bad in case we automate the user creation for sales reps (we intend to.6 votes -
PIM - Improvement to digital assets upload process
Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large.
PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640, which is not reliable for large volume of digital assets. We observed issues like digital assets duplicated and not uploaded in some cases. This approach also involves comparatively more efforts to upload digital assets.
Please built automated approach for uploading digital assets to PIM.6 votes -
Multisite Support of Default Warehouse
We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
6 votes -
Add General Content to Search Results
It would be very helpful to add articles and general content on the site (anything not a product to the search index, and then display them in the search results as a new tab.
Basically, to have another tab for the content in the search results where they can perform additional filters for the content.6 votes -
Mobile app scanning - autoscan when barcode or qr code is found by the device.
We are gaining traction with VMI and app scanning in general. Other competitor apps will auto scan when the device finds a barcode or qr code. Our app only allows for scanning when the button is hit. This is a worse UX and shouldn't be terrible difficult to improve.
Have the barcode deep link to the product is another related request
5 votesThank you for submitting this request!
I can confirm that the current design was intentional to prevent scanning from triggering when it should not especially for use cases where there are numerous barcodes to select from in close proximity.
If we implement something to allow autoscan it would likely include a setting that could be optionally enabled to ensure that it does not cause any breaking changes to existing workflows.
We have added this item to our backlog for future consideration and prioritization.
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Support Products in Restriction Groups Export
We want to be able to export restriction groups and see the actual products/brands/etc that are restricted within it. We could use this export to help visualize what all is restricted across our customer sets.
5 votesThank you for submitting this request! Our team is currently reviewing the Restriction Group Export Options. We will update this feedback request once we have completed this investigation.
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Support for Cyncly as a Payment Gateway with Spreedly
We are researching new payment gateway options and are interested in upgrading to Cyncly Payments.
5 votesThank you for the submission! We are actively looking into this request.
As we look into this, please share some additional details with us if possible:
-Links to developer docs for the gateway (API to API docs specifically, as that is the method we would use).
-Any specific business requirements you may have for the gateway (example - 3DS)
-Timeline considerations
- Don't see your idea?