176 results found
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Optional Storefront Lists
Allow customers to choose from self-serve prebuilt lists loaded via admin panel. These would need to be list copies and editable. We are contemplating creating a menu of downloadable and importable list files, but simply choosing from a dropdown to create one would be a lower friction self-serve option.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Set Quote Expiration Date in the Admin Console
Please add the Quote Expiration Date to the Cart/Customer Order details so that it can be viewed and edited (e.g., in Master Edit Mode) via the Admin Console.
1 voteThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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mission control job to sync user files from sandbox to prod
In the event that a client inadvertently deletes a folder from their media library, resulting in numerous broken images, we propose a solution to enhance efficiency and reduce manual intervention. Currently, we have a mission control job in place to synchronize user files from Production to Sandbox. We recommend establishing a reciprocal mission control job to facilitate the synchronization of user files from Sandbox back to Production. This enhancement would allow for seamless restoration of accidentally deleted user files, eliminating the need for clients to manually re-upload their files.
2 votes -
We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely
We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely
4 votesThis is under consideration, especially as we move closer to adding product-specific tooling into Mission Control. Some notes on current state:
- Access to manage the suppression list via a self-service mechanism is not currently supported. We are considering including something like this in Mission Control in the future, however there are dependencies that must be completed first which make the timeline unclear.
- There is no known approach for creating notifications when Mailgun determines an email should be added to the suppression list.
- Though not widely publicized, it is possible to replace the included Mailgun email service provider with a customer's own SMTP server for greater control over this and other email related concerns.
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When uploading 4549 product images to Admin console, it times out and interrupts upload. Need to extend time out of Admin console to 1 hr or
When uploading 4549 product images to Admin console, it times out and interrupts upload. Need to extend time out of Admin console to 1 hr or make it configurable.
1 vote -
Website User 'Approver' shows GUID value, not readable ID/name
Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.
19 votes -
Marketplace for Partner Customizations
Be able to leverage an Optimizely marketplace for things like approved connectors, blueprints, layouts, widgets etc. from partners rather than relying solely on project level customizations.
3 votes -
List Printout - Takeoff Sheets
Summary:
A very common tool within the contracting industry is a Material Takeoff Sheet, which is essentially a list of materials for a specific job.
It would be really useful to be able to print out a Takeoff Sheet from the products within a list. Since the formatting of a Takeoff Sheet is not standardized across the industry, the output of the Takeoff Sheet should ideally be configurable via an Email Template.
The addition of this feature would have broad impacts across many customers in the distribution space whose customers are contractors or estimators.
Proposed Requirements/Functionality:
- Add a new print…
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Content Editor - Favourite/Pin pages option
Add the ability to Pin or add a page you are working on to a temp Fav list.
See image attached. The Fav/Pin section would be at the top left, with the ability to remove pages from it.Adding an item does not remove it from where it is in the structure , it just lets you access it on top instead of scrolling down.
1 voteThank you for submitting this request! We have added this request to our backlog for future consideration and prioritization.
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Configured Commerce Chat bots integration providers
Most of our customers are implementing AI Chatbot these days, and I really think it should be an Out of the Box feature for most popular Chat bots like TalkDesk, OmniChannel/CoPilot etc to have integration similar to payment gateway or ERP integration into Optimizely.
Seems to me like a feature where we could expand and add our own provider and that would be useful to a lot of people.
2 votesThank you for submitting this request! We are also reviewing Conversational Commerce via VertexAI for Commerce.
We have added this item to our backlog for future consideration and prioritization.
Please continue to add votes and comments regarding any specific chatbots being frequently integrated along with the types of use cases the chatbot(s) would be most utilized for.
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Fraud prevention
We are working to resolve ongoing issues with fraudulent ecommerce orders. Frequently, bots have placed orders using stolen credit card information with valid bill-to addresses but random ship-to addresses. Unfortunately, these orders were shipped before we received dispute requests, which forced us to issue credits to customers and resulted in unrecoverable product losses.
We attempted to implement the DataDome solution; however, it was not compatible with Optimizely. I also understand that Optimizely currently uses the Spreedly gateway for credit card processing, and I’m aware that Spreedly provides a fraud prevention solution that is not included with Optimizely.
Could you please…
9 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, including discussions with Spreedly. We will update this ticket once we have completed this investigation.
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Display when user 'almost meets promotion'
For specific promotions like Free Shipping over X amount or Spend X $$ and receive Y discount put a configurable site message that would display at cart (or other designated location) to help signal to user they are 'close' to receiving a promotion
While this can be customized at the project level we would like to see it built into the base platform.
2 votes -
Product Video in Primary Image Carousel
While this can be customized we would like to see it offered in base to allow 'video' content to be loaded or linked to and displayed within the standard featured product images as part of the existing image carousel.
2 votes -
Copy promotions from Sandbox to Production
Allow for copy of promotion from Sandbox to Production to allow for testing in Sandbox without having to recreate the Promotion from scratch.
It is also important to be able to copy in bulk as sometimes campaigns can contain upwards of 100 promotions
2 votes -
Improve performance for "Add Saved Cart to Cart" and "Add Recently Purchased List" to Cart
Speed performance declines when using the "Add saved cart to cart" functionality for orders with 50 or more items as well as extremely large "Recently Purchased" dynamic lists, and is user evident when using the functionality for 100 or more items
While this can be handled at the project level via customization we'd like to see the performance improved within base.
1 vote -
Pre-Built Experimentation
Leveraging Optimizely Web Experimentation offer experimentation built into Configured Commerce via Spire
2 votes -
Mission Control SQL Server Credentials takes ~10 mins
It's hard to respond to incidents when the credentials alone take 10 minutes to gather. We need faster response time for a variety of reasons. If you have to connect to 6 instances, it takes approximately an hour of time just to get the credentials. It's cumbersome. It should take no more than 60 seconds. Even that adds up on larger cross-customer analyses (which I try to do with outages that have issues that may affect more than one customers).
1 vote -
Data Dog SQL Server Recommendations
To optimize the Configured Commerce databases easily, we need the SQL Server recommendations to exist within Data Dog.
This is easily accessible within Azure App Insights.
1 voteThis has been added to the backlog for future review.
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Data Dog Profiler
Data Dog has no profiler so we can't do real RCAs for anything that's on it Configured Commerce.
The Data Dog .NET Core profiler does not provide key insights such as Thread Pool Starvation metrics that are necessary. So, even after the upgrade we'll still be missing key information for diagnostics.
1 vote -
Logical Reads on CFG SQL Dashboard
Logical Reads are the most important metric to measure a SQL Server because this metric has no proxy, including CPU or Physical Reads.
1 voteThis has been added to the backlog for future review.
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