157 results found
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Change default (list / msrp) price to match alternate unit of measure
When using real time pricing we are locked into one list / msrp price. when a user changes to an alternate UOM the sale price will change but the List price remains static and no longer matches what the user is buying.
1 voteThank you for submitting this feedback, can you advise if you've sent this through our support system to review the example in more detail?
We would want to have the 'msrp' calculations reviewed, as well as the connecting out of the box property being used or if there are customizations affecting this display.
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group lines in my list
Provide the ability to group items in a My List. For example, if a user is creating a My List to capture all the materials used to install bathrooms in a house they could group them by Master Bath, Half Bath, Guest Bath. If there are groups and a product isn't assigned to one, have a default category or "Other"
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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barcode labels
We are trying to leverage and promote the barcode label printing feature of My Lists. According to the documentation and print dialog select, we should print labels on the 1" x 3" 2 Column Avery 94224 labels.
We have two problems with this.
1. Those labels are hard to come by. They are not stocked in Staples nor are they easy to find on the Avery website.- When printing multiple pages of labels, the print creeps off the label starting on page two. This seems to be an issue with the label. Same behavior happens when printing the labels from…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
If this is urgent for particular customer(s) or project(s) please note that labels/printing were built with ability for partners to customize/override the existing template.
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Promotion Functionality - Managing Stacking and Category Assignment
E-Commerce Lead
Promotion Functionality Improvements Background
At WeSupplyTrades, we rely heavily on Optimizely’s promotion functionality to deliver flexible and customer-centric offers. While the system is powerful, we’ve identified a few areas where usability and efficiency could be significantly improved, particularly in promotion creation and rule management.
Challenges Identified
Stackability Rules
Currently, to manage promotion stacking, we need to add each existing promotion into the rules of every new promotion.
When a new promotion is created, we must retroactively update older promotions to ensure they’re included or excluded from stacking.
This process is highly manual, repetitive, and error-prone.
Category Assignment (L1,…
1 voteThank you for submitting this request! We have added this request regarding promotional stacking/setup to our backlog for future consideration and prioritization.
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Rename Pages in Content Admin Tree
I would like the ability to rename the Page Title that shows in the Tree of the Content Admin.
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Ability to set a Sort Order on Products Cross Sells
See Optimizely Ticket # 1440321.
See also attached picture with Product 648274 as example. 648274 has 12 Cross Sells Products.
There is no option to set a fixed sort order that would dictate in which order (left to right) those Cross Sells Products would appear on the widget. Such option is on the import/export load sheet, however it does nothing.1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Current Count Qty in VMI
On the VMI pages for Configured Commerce anywhere you display “Current QTY” you should also display the “Current Count Date” because it’s confusing to users to see "Current Qty" + "Prev. Count Date," e.g., on the Locations > Products page.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
As a sidenote in case there is urgency - this should be something that can be added at the project level via customization
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Product - Standard Configuration and Fixed Configuration - OOB Widgets need to display QTY
See Optimizely Ticket #1712655
Problem: Neither the "Product Kit Section Options" widget nor the "Product Bundle Section Options" widget displays the actual quantities of the product components of the kit/bundle - This is not a good customer facing experience. Leveraging Rich Text for Fixed Configuration may be a workaround, however it is not suited for Standard Configuration.
Solution: Add the set QTY beside each kit/bundle component in both widgets
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Ensure that only published products (i.e. assigned to at least 1 product category) may be ordered
See Optimizely Ticket #1713060
Problem: only a product with a deactivation date will ensure end-customer cannot add it to their cart via re-order functionality or saved lists. Our business have multiple websites (1 per country) and often a product that active in more than 1 country ends up being removed from country A, yet still published in country B.
Solution: have the product category assignment the source of truth. If a product is not published in at least 1 product category in site A, then it cannot be ordered or re-ordered in site A.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
If we were to change this behavior in the future we would be sure to approach in as much of a non-breaking way as possible to prevent issues from customers who currently choose to take orders for non-categorized products.
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Marketing List description can not be translated
As a marketer on Hero Tools, I would like to publish a marketing list with discounted products to several markets.
Currently, the list "Name", "Shared By" and "Description" fields cannot be translated. This means a list of discounted products for the Norwegian and Swedish market would need to be two different lists or in English.
Expected behaviour: List name, shared by and description fields should be translatable.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Website User Already Exists on Import
Current Behavior:
When importing users into the Admin Console, if an email address already exists for a user but they have not activated their account, the system does not send an activation email, even when “Send activation email” and “Update existing records” are selected. This occurs silently, without any warning, error message, or visual indication that the email was skipped.Proposed Enhancement:
Introduce a warning during import validation such as:“Activation email not sent — user already exists in the system.”
This behavior would mirror how the system already flags issues like invalid customer numbers, which generate helpful error messages…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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PIM - Improve validation with trailing space characters
The current PIM import process automatically strips trailing space characters from all fields before validating the import. This causes frustrating behavior when a category is named (accidentally or otherwise) with a trailing space character in it.
The import validation strips the space characters from the file, which causes the import to fail with the "Category Name not found" error. The PIM admin then has no good way of identifying that the trailing space character is what is causing the issue since the error does not specify which category is the one not found.
In order to avoid this, I would…
1 vote -
PIM - bulk product descriptions
There are no way to export all product description in bulk from Optimizely PIM. I want to be able to export the descriptions for both the main language and the translated languages.
When I export only one product at a time it works. But having thousands of products in multiple languages is not sustainable. I want to be able to export all product descriptions in bulk.Also, the product description gets exported in "code format", meaning the symbols like "<p>" gets embedded in the text. It would be very good if the descriptions could be exported in a clean format…
1 vote -
Power BI Integration with Optimizely Configured Commerce for one of the client
The client requires seamless integration of Power BI reports directly within their Optimizely Configured Commerce site to enable:
Real-time business analytics dashboards
Embedded sales, inventory, and customer insights
Interactive reporting for internal users
To integrate Power BI reports into Optimizely Configured Commerce site, we need to whitelist the required DLLs.
DLLs to Whitelist
The following DLLs need to be whitelisted for Power BI integration:Microsoft.PowerBI.Api.dll
Microsoft.Identity.Client.dll
Microsoft.Rest.ClientRuntime.dll
1 vote -
CMS backup
I'd like to suggest implementing an automated backup system for the CMS to avoid potential data loss or mishaps. Currently, backups can be done manually, which could leave us vulnerable to issues such as data corruption, system failure, or human error.
Automating backups (daily or even more frequently) with proper versioning and offsite storage would ensure data integrity, minimize downtime, and provide a reliable rollback option in case of any unforeseen events.
1 vote -
Removed the ability to restore all site content in Production
Remove the ability (or add in a configuration setting to disable the option) to rollback all site content in production. This configuration allow for the opportunity to wipe out all site content very easily.
1 vote -
Attribute Value Character Limit Raise
I frequently run into products that have more data for specs category attribute values that exceed Optimizely's 255 character limit in Configured Commerce. My source system has a limit of 400. I was wondering if it would be possible to raise the limit in OPTI from 255 to 400 ? An example attribute is "Suitable For Use With" which often has long lists of applicable model numbers.
1 vote
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