157 results found
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Cart History Status Option for PunchOut
When the status is "PunchOutOrderRequest", the only option is to "Resubmit to ERP". However, if the orders we called in/manually submitted to the ERP, I can attached the ERP Number to the "ERP Order Number" input but can't update the status.
There should be a way to manually "close" out that cart.2 votes -
Cant give a new console roll access to media and indexing
The Console role access for Library ? Media and Marketing ? Search ? Indexing are hard coded in the base code. So I can not give a new console role access to Indexing or Media by doing changes in Application Dictionary.
You should be abele to give access to these two menus when its possible to change the access to everything else.2 votes -
BOGO promotions
We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB.
Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950
Requirement: BOGO promotion
If user purchase 4 products and applies required promotion then user should get 50% off on products. Also in case user adds more quantity then any available price matrix discount should get applied.
Note: When giving 50% off by promotion then product pricing should be on base price of the product and should not contain any discount.
?Thanks2 votes -
2 votes
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Allow "Refresh Published Products" in local/dev environments
As of early 2024 or late 2023 (not exactly sure which release, a change was made in the PIM Refresh Published to prevent running in any environment other than Sandbox and Production. This causes hardship/extra work for customers and partners to get PIM data into local/dev environments, as every time new data is needed we have to request a sandbox backup, and take a decent amount of time (per developer to update settings, clear PII data, etc. It adds unnecessary effort. I see no reason to prevent pulling into a local environment? And it was done without notification and potentially…
2 votes -
Add Preview Option to Email Message Logs
Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "Preview Revision" option on the Email Templates, but using the actual html from the delivered email.
2 votes -
Add "Enforce Password History" on Website and Console Security Settings
Add "Enforce Password History" on Website and Console Security Settings
How it works:
When you set this option, the system stores a certain number of your past passwords, and when you try to set a new password that matches one of those stored, it will not allow you to do so.
Configuration:
You can usually set the number of past passwords to remember, meaning how far back the system checks when you try to set a new password.
Importance:
Using Enforce Password History is a crucial security measure to prevent someone from easily guessing your password by trying previously used…2 votes -
Ability to add custom actions to the trip-dot menu of the Spire A/C
Partner has requested that we support the ability to add custom actions to triple dot menus of the Spire Admin Console.
The example he gave is the ability to import, export for custom functionality.2 votes -
Order checkout rules
We received requests from several customers that their business required users to fulfill certain conditions before they can checkout. For example:
- Minimum order amount.
- Shipping carrier is required.Please implement the capability of creating checkout rules to provide customers with controls over their incoming orders.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
If there are more details regarding the desired experience for these storefront customers who do not meet the rules that would also be appreciated.
Would there be a goal to encourage users to shop their MyLists or have selection of recommended products for example or would the desire be to simply disable the ability to checkout with appropriate messaging as to the rule that needs to be met to continue?
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PIM - User Roles Don't Work
Optimizely confirmed the existing PIM roles do not work but asked me to enter it as feedback instead of a bug. A user must be an Admin to update an image, which is not optimal. There are existing PIM roles with Edit permissions for items and images, but they do not work. Fix the existing roles, or custom roles and permission so a user doesn't have to have full admin authority to edit an image or an item field.
2 votes -
Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page
Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.
Current Behavior (for customers using live inventory and price via API):
In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.Requested Enhancement:
Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous…2 votesThank you for submitting this request! Currently in order to handle the complexity of keeping the data consistency between the My List Details and My Lists Page(s) across the wide customer base we require resetting the state after updates on the line item(s) within Lists.
While we do not have any changes planned to alter this behavior on base please feel free to continue sharing feedback and impact.
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Fraud prevention
We are working to resolve ongoing issues with fraudulent ecommerce orders. Frequently, bots have placed orders using stolen credit card information with valid bill-to addresses but random ship-to addresses. Unfortunately, these orders were shipped before we received dispute requests, which forced us to issue credits to customers and resulted in unrecoverable product losses.
We attempted to implement the DataDome solution; however, it was not compatible with Optimizely. I also understand that Optimizely currently uses the Spreedly gateway for credit card processing, and I’m aware that Spreedly provides a fraud prevention solution that is not included with Optimizely.
Could you please…
2 votes -
Send order confirmation as pdf attachment
Our customers want to receive their order confirmations as a PDF attachment. Many still want to print them, attach a digital copy to their ERP, or save a digital copy. PDF's make this much easier.
Many won't order online since they don't like the order confirmations. Others require us to manually send a PDF version out of our ERP after they have placed their order.
2 votesThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Have the ability to create Variants based on Product Lines the same way we have the ability to create Variants based on Product Category
Have the ability to create CMS Variants based on Product Lines the same way we have the ability to create CMS Variants based on Product Category - See Ticket #1647681
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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HTTP Security header support
We need the Optimizely platform to support the following HTTP security response headers:
-Permissions-Policy
-Content-Security-Policy
These headers are essential for instructing browsers on how to handle website content securely. They enhance overall security by enforcing specific rules, such as preventing cross-site scripting (XSS) and clickjacking attacks.
Our cybersecurity provider is now requiring that these policies be implemented on all public-facing web servers. As such, support for these headers is a critical requirement moving forward.
Please advise on the platform’s capability to support and configure these headers.
2 votesThis change request would increase the risk of site failures occurring if the CSP/header size is too large and require detailed review to help ensure proper guardrails exist.
We have added this item to our backlog for future consideration and prioritization.
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Marketing lists with no assigned customers should be shown to all customers
As a marketer on Hero Tools, I want to add campaign lists to show for all customers.
Currently, you have to assign all customer(s) to a list in order for it to show.
I have thousands of customers, and if I want the list to show for all of them, I have to assign them all to the list.
If no customer is assigned, the list should be shown to all customers.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
I understand the current concern being that it can be too difficult to maintain the customers assigned especially when 'all' customers should be assigned and encourage others to vote and support improvements to this feature.
Importing Customers is another means currently available which can be used today in situations where there are a large number of customers to assign to a various list:
- Navigate to Marketing -> Lists
- Click on "import" icon (located on the upper right near the edit options)
- Change dropdown from "Lists" to "Customers"
- Leverage the "Download Template" to populate and import the desired customers.
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Spire CMS - Improve light/white font editing
When trying to edit content in the Spire CMS with a white (or other light) font, the white background makes it difficult if not impossible to see the content without doing something like highlighting the text itself.
It would be extremely helpful in these situations to have either the background of the content entry field to match the selected background color of the widget/page, or have the ability to switch to a dark or other color for the field entry area.
2 votes -
Order Status not showing product images
We are configuring Product Restrictions on a new site and found that Order Status and Order History detail pages do not show product images if the product is restricted. This leaves a block of white space on line items and it looks incomplete to the user.
We would like to override this behavior, or have an Admin Console setting option to do so.2 votesThank you for submitting this request! Our team is currently reviewing this particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Provide hooks for automated translation of non-product content
Need the ability to translate non-product pages in the CMS - pages like about-us, contact-us, etc.
Most translation providers can handle HTML, so something like pipelining the save event in the CMS or the ability to export a single page and it's content.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Spire CMS - Identifying widgets missing content in current language
In the Classic CMS, we were able to see a warning or indication style on widgets that did not have content in the current language. However, in Spire CMS, this visual indicator does not seem to be available.
We would like a way to clearly identify in Spire CMS which widgets have been localized to the current language and which have not, similar to the warning indication available in Classic CMS.
2 votes
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