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  1. Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large.
    PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640, which is not reliable for large volume of digital assets. We observed issues like digital assets duplicated and not uploaded in some cases. This approach also involves comparatively more efforts to upload digital assets.
    Please built automated approach for uploading digital assets to PIM.

    6 votes

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  2. We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.

    6 votes

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  3. Customer would like to be able to export order history and invoice history into an excel spreadsheet

    6 votes

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  4. It would be very helpful to add articles and general content on the site (anything not a product to the search index, and then display them in the search results as a new tab.
    Basically, to have another tab for the content in the search results where they can perform additional filters for the content.

    6 votes

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  5. Optimizely confirmed the existing PIM roles do not work but asked me to enter it as feedback instead of a bug. A user must be an Admin to update an image, which is not optimal. There are existing PIM roles with Edit permissions for items and images, but they do not work. Fix the existing roles, or custom roles and permission so a user doesn't have to have full admin authority to edit an image or an item field.

    6 votes

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    Committed  ·  1 comment  ·  Admin →
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  6. Commerce endpoints are currently directly accessible, and there is no native option to restrict access while still allowing intended use of the Admin Console, Storefront APIs, and integrations.

    We would like the ability to limit direct access to Commerce endpoints through controls such as IP allowlists, trusted networks, VNets, or Private Endpoints.

    This would help organizations reduce exposure of publicly accessible endpoints and better align with internal security and compliance requirements, without impacting normal Commerce functionality.

    5 votes

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  7. We are researching new payment gateway options and are interested in upgrading to Cyncly Payments.

    5 votes

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    Thank you for the submission! We are actively looking into this request.


    As we look into this, please share some additional details with us if possible:

    -Links to developer docs for the gateway (API to API docs specifically, as that is the method we would use).

    -Any specific business requirements you may have for the gateway (example - 3DS)

    -Timeline considerations

  8. As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those specific Products.
    Standard functionality is - when a Product is a Child Variant - it will not show up to any other Categories where it is assigned.
    My request is the capability to make specific Child Variant Products, also visible as a standard product.

    5 votes

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  9. Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals.
    For example, a customer ordered 101 EA with a price of 8.973 / EA. The total from Optimizely is 101 * 8.973 = 906.27. Even if in the screenshot you can see only 2 decimals (frontend, there are 3 when the calculation is done in backend.
    The ERP use the price 8.97, which means a total of 101 * 8.97 = 905.97. In this case, there are difference…

    5 votes

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  10. We want to be able to export restriction groups and see the actual products/brands/etc that are restricted within it. We could use this export to help visualize what all is restricted across our customer sets.

    4 votes

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  11. Ability to transfer a list from one user to another, or have multiple owners of a list (for when B2B User leaves company the lists shared by them are no longer 'abandoned')

    4 votes

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  12. We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely

    4 votes

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    This is under consideration, especially as we move closer to adding product-specific tooling into Mission Control. Some notes on current state:

    1. Access to manage the suppression list via a self-service mechanism is not currently supported. We are considering including something like this in Mission Control in the future, however there are dependencies that must be completed first which make the timeline unclear.
    2. There is no known approach for creating notifications when Mailgun determines an email should be added to the suppression list.
    3. Though not widely publicized, it is possible to replace the included Mailgun email service provider with a customer's own SMTP server for greater control over this and other email related concerns.


  13. We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead

    4 votes

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  14. Proposed Enhancements:
    * Add a fixed top panel to display all applied filter options
    * Allow users to remove individual applied filters by clicking an "X" on the top panel
    * Replace checkboxes for filter options with visually distinct selectable buttons
    * Automatically filter relevant items as each filter option is selected or removed
    * Remove the "Apply Filter" button to make filtering immediate
    * Keep the "Clear All" hyperlink button in the top panel to reset all filters
    Benefits of Proposed Changes:
    * Improved user experience with real-time filtering
    * Increased engagement as users see instant results
    * Competitive…

    4 votes

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  15. I would like to see the option to show a qty amount within each category while shopping. This is available if using the search engine (screenshot below, but not through category browsing and shopping without search

    4 votes

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  16. Requested by Ian Cooper during the PIM client conversation on 6/1/23. Liked by Ryan Pastor, Gina Pfaff, Remco van Daldin, Laura Malendez, Laura Mahoney, and Chandan Raj.

    4 votes

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    Committed  ·  0 comments  ·  Admin →
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  17. We'd like to see the ability to get metrics on abandoned cart emails that are sent from the configured commerce system.
    We're currently using this functionality, however we have no insight into there effectiveness, if customers are viewing them, clicking on them or using them to come back to complete a purchase of an abandoned cart.
    I think it would be beneficial to all customer who use this feature to be able to see at least some standard metrics on these emails. Open rate, Click rate, conversion rate, revenue generated, transactions, etc.

    4 votes

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  18. For products in PIM, an agent should act as a virtual teammate by searching the web for relevant product information and presenting suggested data to the person responsible for enrichment. The user can then review and approve the recommendations, helping speed up enrichment while keeping PIM and the product manager in control.

    3 votes

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  19. When a product is changed to inactive in the ERP, PIM should automatically recognize the status change and alert the appropriate user. From there, the user should be able to quickly review and archive the product in PIM, reducing manual monitoring and keeping product data in sync.

    3 votes

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  20. Be able to leverage an Optimizely marketplace for things like approved connectors, blueprints, layouts, widgets etc. from partners rather than relying solely on project level customizations.

    3 votes

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