Current Behavior:
When importing users into the Admin Console, if an email address already exists for a user but they have not activated their account, the system does not send an activation email, even when “Send activation email” and “Update existing records” are selected. This occurs silently, without any warning, error message, or visual indication that the email was skipped.

Proposed Enhancement:
Introduce a warning during import validation such as:

“Activation email not sent — user already exists in the system.”

This behavior would mirror how the system already flags issues like invalid customer numbers, which generate helpful error messages during import validation. A similar alert for skipped activation emails would allow administrators to address issues proactively, rather than discovering them only after users report they never received an activation email.

Business Impact:
Without this visibility, it’s difficult to identify which users remain in an unactivated state, especially during bulk onboarding. This can delay access and support requests, impacting both internal teams and customer experience.