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DAM (Digital Asset Management)

DAM (Digital Asset Management)

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  1. As a Solution Architect, I see how a lot of customers and prospects select assets from the DAM and it's a common use case to select a main image for a page and then want different renditions for things like page listings and teasers to that page. Currently the author would have to select a series of renditions manually. It would be much easier to be able to add the rendition name to the URL like this: https://images.cmp.optimizely.com/assets/rob?rendition=teaser

    9 votes

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  2. As a Solution Architect, I aim to deliver the best possible solution and ensure a new build performs well against metrics such as Google Lighthouse.

    When building a PaaS solution that hosts images within the DAM, I can use Cloudflare image resizing to deliver this feature, but I later learned that this feature isn't available for SaaS solutions.

    I want to deliver images that exactly match the image container on the page and support different aspect ratios for different devices without requiring the user to choose multiple images.
    I want to deliver the optimal image type for the browser.
    I…

    8 votes

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  3. Optimizely CMP now supports setting a focal point on a per‑rendition basis, but this data is not currently available when querying assets via Optimizely Graph. As a result, consuming applications cannot apply the intended focal point for different rendition sizes.
    Providing this data in the Graph schema and SDK models would ensure consistent rendering behavior between CMP and downstream experiences.

    8 votes

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  4. Problem Statement:
    When uploading large TIF or high‑resolution print‑quality assets (typically >200 MB), the CMP/DAM fails to generate thumbnails. Instead, users see a broken image icon. Optimizely has confirmed that thumbnails cannot be generated due to internal processing limitations related to file size.
    This causes significant usability issues, as CMP/DAM users rely heavily on thumbnails—not filenames—to identify and select assets.

    1. Desired Outcome / Feature Description We request support for generating thumbnails for large TIFF and high‑resolution images, regardless of original file size, through one of the following approaches (implementation method left to Optimizely):

    The core requirement: All uploaded assets must…

    8 votes

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  5. Upon uploading to a task there is no indication on whether or not content is a duplicate of what exists in the DAM. If it can not be indicated upon import, then can a warning implemented when attempting to save a duplicate to the DAM?

    7 votes

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  6. The request is to allow customization of the SEO friendly URL.
    For example, replace a space with a dash (-) and not a plus (+).

    7 votes

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  7. Business analyst / Content integrator

    Instead of uploading one image at the time, multiple images can be selected and uploaded with standard image settings.

    This will make content integration much quicker for large volumes of images.

    Kind regards,
    Jeroen

    7 votes

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  8. Problem Statement:
    Users in CMP/DAM are currently seeing a banner stating “You only have view rights” with a “Request” button. This banner appears even for users who:

    Already have higher access roles (e.g., CMP Creator)
    Have not been restricted from assets
    Should not be requesting higher access based on internal governance

    When users click “Request”, no notification or approval flow appears anywhere in the admin console ( I am admin) but notifies one seemingly randomly selected admin.

    Support confirmed:

    • The banner cannot be disabled
    • The button cannot be hidden

    We find the process behind the request to be unclear.

    The…

    7 votes

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  9. Allow focal point to be configured by API

    Currently it can only be set from the CMP UI which makes an API call to

    PUT https://cmp.optimizely.com/api/v3/library/image/<id> with the body:

    { "focal_point": { "x": <value>, "y": <value> } }

    The DAM API endpoint https://docs.developers.optimizely.com/content-marketing-platform/reference/patch_images-id should allow us to send this as well.

    7 votes

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  10. There is no way to save a view when locating a collection, it defaults to created date. I preferred alphabetical for a project and had to sort each time I looked for a collection.

    7 votes

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  11. Looking for Bi-directional asset usage tracking in standard OCP connector for Bynder and Optimizley SaaS CMS.

    Without the asset usage tracking its not possible to see which assets are used inside Optimizely and assets life cycle management becomes difficult.

    6 votes

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  12. We need "list view" in collections (and anywhere else not currently offered). This would make large collections much easier to review, avoid consistent file name truncation, and streamline UX.

    6 votes

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  13. Presets and naming - Administrator can define presets; editors select presets when uploading/downloading assets; consistent naming and rules.

    6 votes

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  14. Currently only mandatory fields can be shown during the upload function. It would be very helpful to also have not mandatory fields which can be filled already during the upload.
    If you upload multiple assets it is very time consuming that you need to edit the assets afterwards once again in order to fill all the non-mandatory fields as well.

    6 votes

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  15. When sharing a URL based on a rendition if the user selects all and downloads the zip file, the files are not based on the rendition. The files in the zip file are the original file. The user can only get the rendition image by clicking each file and downloading them individually.

    If a URL is based on a rendition, the end user should be able to download all files in that rendition and NOT the original image.

    6 votes

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  16. I am a marketing coordinator, I upload files to our DAM. I greatly appreciate the feature where we can edit images directly on the DAM. And it would be great if we can do similar editing with video files. Editing tools such as preset crops, filters, adjustment tools and being able to download short clips from the video file would be very useful.

    6 votes

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  17. Sometimes issues occur when uploading images in Optimizely CMP.
    We’ve identified that some required URLs are not included in the CMP documentation, which causes problems in environments with strict proxy configurations.
    We recommend that the CMP engineering team ensure the documentation is kept up to date whenever new URLs are introduced.
    Based on our current observations, the following URLs should be added to the documentation:

    https://www.filestackapi.com/
    https://browser-intake-us3-datadoghq.com/
    https://js.userflow.com/es2020/userflow.js

    5 votes

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  18. Would like to add the ability to paste a photo into the text part a CMP comment, instead of only adding it as an attachment.

    5 votes

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  19. Improve clarity and prevent user mistakes by redesigning how actions such as “Apply” and “Done” work and are presented in the Upload asset interface. Today, the interface gives mixed signals:

    • Apply appears to save metadata but then clears the fields, causing confusion.
    • "Done" actually performs the upload, but this is not communicated clearly.

    As a result, users believe changes are saved, but the image can disappear without warning.

    Our proposal is to:

    • Clarify button labels and functions (e.g., replace “Done” with “Upload” or “Save & Close”).
    • Ensure metadata fields do not reset unexpectedly.
    • Provide clear confirmation messages and warnings before…
    5 votes

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  20. Note from Rob Driscoll in https://optimizely-ext.atlassian.net/browse/DAM-4268 - "Free text/number fields do not show in the filtering panel. Will need a feature request to support that."

    5 votes

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