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  1. This request is from Bunzl. Bunzl had an incident where their Configured Commerce Opti ID was enabled without permission to do so. This created an interuption with their ability to access the Admin Console on the production instance. 2 things are needed. We need to determine which user enable Opti ID and have the ability to disable the setting.

    3 votes

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    Committed  ·  4 comments  ·  Opti ID  ·  Admin →
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  2. Add related tasks to the reporting on work requests. Similarly add work requests into "Related to" when extracting report on Tasks from the Admin view

    1 vote

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    New  ·  0 comments  ·  Admin →
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  3. Email uses the account ID and not the company name which is what I am familiar in using

    2 votes

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  4. Customer would like to manage users in the platform, to remove users who have not logged in in 90 days or 180 days.
    Currently I have to generate a custom report each time, but self-serve would really improve this part of the relationship.

    4 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  5. When a user adds a link to a document from the media library on a web page, we want the search functionality to return the web page where the document is referenced, rather than displaying the document itself as a standalone search result.

    The goal is to ensure that users searching for relevant documents or files are guided directly to the context in which the file is used, providing more meaningful results and a better user experience. This is particularly important when documents are supplemental to page content and should not appear independently in search listings.

    3 votes

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  6. When signing into OptiID, it would be much faster (and safer) to use Passkeys where possible. We should offer the option to sign in password-less with passkeys

    2 votes

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  7. In Opti ID, in the Admin Center, for each section: Users, Product Access, Group Access and Roles, each list should default to being sorted alphabetically. Additionally, we should have the ability to change the sort.

    3 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  8. 2 votes

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  9. I have access to multiple orgs when logging-in to Opti ID.

    My home org does not enforce MFA. However, some of the other orgs I am a member of do require MFA.

    If I login to Opti ID I can access Opti products for orgs that require MFA without passing MFA. This should not be possible.

    If I have not passed the MFA and I switch to an org that enforces it, I should be forced to enter an MFA code. Alternatively, if I am a member of any org that enforces MFA, I should be forced to enter an…

    3 votes

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  10. We would like to restrict access to downloading the production database from the PAAS portal.

    Currently, anyone with access to the PAAS portal can download a copy of the production database. This represents a risk of PII exposer.

    We need to grant access to the PAAS portal to various users to assist in tasks such as deployments and troubleshooting... but not all of these users should have access to the production database.

    Ideally, users of the PAAS portal could download copies of the Preproduction and Integration databases but not production. This would allow us to configure the Preproduction and Integration…

    3 votes

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  11. PIM - Save Product Layout (columns) with Collection or Save View

    I constantly have to adjust my columns in Product View, mostly based on the category I am looking at to see/download the attributes. It would be extremely helpful if the Collection saved the columns so we didn't have to adjust all the time. Or allow us to save the column layout somehow so we can easily select.

    1 vote

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  12. PIM - Create a separate feedback section

    1 vote

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  13. In the Opti ID > Usage & Billing > MAU Breakdown Dashboard, the “Experiment Name” column currently displays plain text for each experiment. While this provides identification, users must manually search for the experiment within the relevant Optimizely project to view or edit its details. This extra step slows down workflows, especially for customers or internal teams who need to investigate experiment configuration, performance, or attribution quickly.

    Solution: Enhance the “Experiment Name” field in the Opti ID MAU dashboard to display each experiment name as a clickable hyperlink. The link should point directly to the experiment’s details page. The link…

    1 vote

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  14. When updating a ticket on https://support.optimizely.com/ the comments box is always at bottom of page. When there are lots of replies to an issue, you are constantly moving up and down the page when creating replies. Could the comments box be moved to top, or at least make it a user option, so it can sit at the top of the page, above the latest comment to the ticket?
    thanks,

    1 vote

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  15. Managing my Account Messages

    1 vote

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  16. Customers would like the ability to edit dashboards (editing beyond selecting items from filters) to get the most out of Optimizely Reporting.

    2 votes

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  17. On migration to Opti ID, users should be automatically redirected to login.optimizely.com rather than needing to click a link "Login with Opti ID."

    Raised by Simon.Born@kaufland-ecommerce.com and Tobias.Muke@kaufland-ecommerce.com

    Jira ticket created: https://jira.sso.episerver.net/browse/IDX-2828

    1 vote

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    Committed  ·  0 comments  ·  Opti ID  ·  Admin →
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  18. We need bearer token to work with Opti management user API, but there is no endpoint available to get the bearer token https://docs.developers.optimizely.com/platform-optimizely/v1.2.0-opti-id/reference/authentication

    2 votes

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    Research & Design  ·  1 comment  ·  Opti ID  ·  Admin →
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  19. Currently, in order to test Opti ID integration with Optimizely CMS in a local development environment, you must use https://localhost:5000 as the host URL. Custom hostnames are not allowed, and you will get an error message back from Opti ID if you try to use a custom URL.
    For local development, we often set our sites up in IIS using the hostname format "sitename.local". However, when using Opti ID, we are stuck with using localhost:5000. If we were to have multiple sites using Opti ID, this could cause conflicts, since every site would need to use localhost:5000.
    It would be…

    10 votes

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  20. Sometimes its useful to filter campaigns by the volume of comments on a campaign - these are generally the ones we like to discuss, so if its possible for a total count of comments associated to be displayed (and the ability to filter) would be helpful.

    1 vote

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