173 results found
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Feature Request: Native support for Google tag gateway on Optimizely-managed CDN (Configured Commerce Cloud)
Summary
We’re requesting support for Google tag gateway for advertisers on Optimizely-hosted Configured Commerce sites. Google tag gateway serves Google tags (GA4, Google Ads, Floodlight) from the site’s own first-party domain instead of googletagmanager.com, which improves measurement resilience against ad blockers, browser tracking restrictions and third-party cookie limitations.
Because the CDN and edge layer for Configured Commerce Cloud is managed by Optimizely, partners and customers can’t configure this themselves. Google’s one-click setup and manual setup both require control over CDN or load balancer routing, which isn’t exposed to us today.
Business problem
Our clients rely on GA4 and Google Ads…
5 votes -
Autocomplete when using Commerce Search v3
With Commerce Search V3, Autocomplete currently does not provide suggestions for specific products or website content. Autocomplete should absolutely display products, at a minimum. However, displaying content pages is important too; as it is, users cannot search content at all with V3 without customization.
9 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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PIM - Use an agent to find and recommend product data
For products in PIM, an agent should act as a virtual teammate by searching the web for relevant product information and presenting suggested data to the person responsible for enrichment. The user can then review and approve the recommendations, helping speed up enrichment while keeping PIM and the product manager in control.
5 votes -
Allow Restricting Direct Public Access to Commerce API Endpoints
Commerce endpoints are currently directly accessible, and there is no native option to restrict access while still allowing intended use of the Admin Console, Storefront APIs, and integrations.
We would like the ability to limit direct access to Commerce endpoints through controls such as IP allowlists, trusted networks, VNets, or Private Endpoints.
This would help organizations reduce exposure of publicly accessible endpoints and better align with internal security and compliance requirements, without impacting normal Commerce functionality.
6 votes -
Change the default value of Default Email Address setting
Emails sent from Sandbox environment should only use the domain "@commerce.insitesandbox.com" in From Address. Otherwise, emails will be blocked by the Email Service Provider (ESP) due to failing DMARC verification. The domain "@insitesoft.com" is NOT safe to be set as From Address.
The value "defaultemail@insitesoft.com" has been obsoleted since all Configured Commerce customers have moved to Mission Control. We need a new default value for the Default Email Address setting, something like "defaultemail@commerce.insitesandbox.com".
2 votes -
PIM - Automatically flag inactive products from ERP
When a product is changed to inactive in the ERP, PIM should automatically recognize the status change and alert the appropriate user. From there, the user should be able to quickly review and archive the product in PIM, reducing manual monitoring and keeping product data in sync.
4 votes -
Mobile app scanning - autoscan when barcode or qr code is found by the device.
We are gaining traction with VMI and app scanning in general. Other competitor apps will auto scan when the device finds a barcode or qr code. Our app only allows for scanning when the button is hit. This is a worse UX and shouldn't be terrible difficult to improve.
Have the barcode deep link to the product is another related request
5 votesThank you for submitting this request!
I can confirm that the current design was intentional to prevent scanning from triggering when it should not especially for use cases where there are numerous barcodes to select from in close proximity.
If we implement something to allow autoscan it would likely include a setting that could be optionally enabled to ensure that it does not cause any breaking changes to existing workflows.
We have added this item to our backlog for future consideration and prioritization.
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Customer Type - Identity
We currently assign a vertical to customers int he customer type section. However we would like to assign multiple identifiers.
Example: A Contractor - Residential could also be a Rockwell Customer type. These should be kept separate and not merged into a single identifier. So Contractor Residential = CR, Rockwell = RAA not CRRAA.
The identifier distinction will help with personalization, experimentation and Opal.
3 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Sales rep profile + website user
As a sales rep, I would like to be able to see my customers tied to my sales rep profile as well as customers tied to to my web users.
Because of this I can not use my account to make purchases for myself. The only customers I see are the ones tied to my sales rep profile.
7 votesThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will provide an update once we complete this review.
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Support Products in Restriction Groups Export
We want to be able to export restriction groups and see the actual products/brands/etc that are restricted within it. We could use this export to help visualize what all is restricted across our customer sets.
5 votesThank you for submitting this request! Our team is currently reviewing the Restriction Group Export Options. We will update this feedback request once we have completed this investigation.
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Support for Cyncly as a Payment Gateway with Spreedly
We are researching new payment gateway options and are interested in upgrading to Cyncly Payments.
5 votesThank you for the submission! We are actively looking into this request.
As we look into this, please share some additional details with us if possible:
-Links to developer docs for the gateway (API to API docs specifically, as that is the method we would use).
-Any specific business requirements you may have for the gateway (example - 3DS)
-Timeline considerations
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PIM - Autonomous Variant Detection & Parent Creation
The Ask: Proactively identify SKU clusters that share core specs and generate parent products with associated variants automatically.
Why: Eliminates the need to publish every SKU as a standalone page while skipping the manual multi-step variant wizard.
Value: Cleans up catalog sprawl, improves SEO, and delivers a better storefront buying experience.
2 votes -
PIM - Automatically bring new products from ERP
When new products are added to the ERP, they should automatically be imported into PIM and surfaced to the person responsible for managing them. That user should be notified that new products are ready for enrichment and publishing, rather than having to manually identify them.
2 votes -
Captcha functionality
Please note: this idea required splitting so that various points may be addressed as information becomes available.
New request:
Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
Original request:
Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.
- Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
- Basic Rate Limiting - Can we…
11 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will provide an update once we have completed this investigation.
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Integrated Invoice Payment Solution
There are a variety of invoice payment tools available for B2B providers. I'd imagine most customers are in the same position we are, where we store detail about the various invoices in our CC storefront. Instead of leveraging a 3rd party solution, I'd love to build an integrated solution for invoice payment, leveraging the Spreedly integrations. Customers would be able to pay their invoices on the site via CC or ACH.
2 votes -
PIM - Attribute Schema Audit & Consolidation
The Ask: Scan the property catalog to flag redundant attributes, missing key specs, and inconsistent values across products.
Why: Fixes years of organic schema drift and non-standard vendor data intake.
Value: Sharper faceted search, better product discovery, and higher conversion rates.
1 vote -
Continuous Asset-to-SKU Auto-Linking
The Ask: Continuously match and link digital assets to products based on filename conventions without requiring a spreadsheet import.
Why: Removes a recurring manual import task and catches unmatched assets on both sides.
Value: Zero-touch media management and zero live products missing imagery.
1 vote -
PIM - Auto-Enrich Items on Import
The Ask: Automatically populate descriptions, attributes, and metadata as soon as ERP items are imported into PIM, using raw vendor data.
Why: Replaces manual data entry with quick human review, freeing Product Marketing to focus on high-impact merchandising.
Value: Cuts time-to-publish per SKU from days to minutes.
1 vote -
Quote Workflows for Console and Website Users
Configured Commerce quotes are ok at gathering a quote request, but are terrible beyond that.
There needs to be the ability for the sales representative or for an admin console user to edit the quote. We often have regional substitutions that are functionally the same item, but we cannot make substitutions to the quote. We also cannot remove a quoted item from the quote. If we were to quote other items but not that one and Propose a quote, the customer cannot remove the unquoted item and can check out with an item with an invalid price. The sales person…
6 votesThank you for submitting this request!
We have added this item to our backlog for future consideration and prioritization.
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Adding Non-Merchandise Items to Cart
Add the ability to add non-merchandise / non-catalog items to a shopping cart for quote and/or checkout. (i.e. A customer pulls up an order placed offline last year. They would like to get a new quote to order the item again, but that item is not available on the website. They should still be able to request a quote on that item and not be restricted because it's not a merchandised or catalog item)
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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