Configured Commerce Chat bots integration providers
Most of our customers are implementing AI Chatbot these days, and I really think it should be an Out of the Box feature for most popular Chat bots like TalkDesk, OmniChannel/CoPilot etc to have integration similar to payment gateway or ERP integration into Optimizely.
Seems to me like a feature where we could expand and add our own provider and that would be useful to a lot of people.
Thank you for submitting this request! We are also reviewing Conversational Commerce via VertexAI for Commerce.
We have added this item to our backlog for future consideration and prioritization.
Please continue to add votes and comments regarding any specific chatbots being frequently integrated along with the types of use cases the chatbot(s) would be most utilized for.