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  1. Integration of AI based Chatbot / Agent

    11 votes

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    Gathering Feedback  ·  2 comments  ·  Configured Commerce  ·  Admin →
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    Nicolas Leblanc commented  · 

    Most of our customers are implementing AI Chatbot these days, and I really think it should be an Out of the Box feature for most popular Chat bots like TalkDesk, OmniChannel/CoPilot etc to have integration similar to payment gateway or ERP integration into Optimizely.

    Seems to me like a feature where we could expand and add our own provider and that would be useful to a lot of people.

    Nicolas Leblanc supported this idea  · 

  2. Many customers change their SKU and it's not really supported in Configured Commerce

    3 votes

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    0 comments  ·  Configured Commerce  ·  Admin →
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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this request! I can confirm that this would be a significant architectural change to implement and is not something we would be able to add to the roadmap at this time.


    We can leave this enhancement request open in order to receive related feedback, but we do not have plans to add this feature at this time.

    Nicolas Leblanc shared this idea  ·