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  1. We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely

    4 votes

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    This is under consideration, especially as we move closer to adding product-specific tooling into Mission Control. Some notes on current state:

    1. Access to manage the suppression list via a self-service mechanism is not currently supported. We are considering including something like this in Mission Control in the future, however there are dependencies that must be completed first which make the timeline unclear.
    2. There is no known approach for creating notifications when Mailgun determines an email should be added to the suppression list.
    3. Though not widely publicized, it is possible to replace the included Mailgun email service provider with a customer's own SMTP server for greater control over this and other email related concerns.


  2. In the event that a client inadvertently deletes a folder from their media library, resulting in numerous broken images, we propose a solution to enhance efficiency and reduce manual intervention. Currently, we have a mission control job in place to synchronize user files from Production to Sandbox. We recommend establishing a reciprocal mission control job to facilitate the synchronization of user files from Sandbox back to Production. This enhancement would allow for seamless restoration of accidentally deleted user files, eliminating the need for clients to manually re-upload their files.

    1 vote

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  3. It's hard to respond to incidents when the credentials alone take 10 minutes to gather. We need faster response time for a variety of reasons. If you have to connect to 6 instances, it takes approximately an hour of time just to get the credentials. It's cumbersome. It should take no more than 60 seconds. Even that adds up on larger cross-customer analyses (which I try to do with outages that have issues that may affect more than one customers).

    1 vote

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  4. To optimize the Configured Commerce databases easily, we need the SQL Server recommendations to exist within Data Dog.

    This is easily accessible within Azure App Insights.

    1 vote

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  5. Data Dog has no profiler so we can't do real RCAs for anything that's on it Configured Commerce.

    The Data Dog .NET Core profiler does not provide key insights such as Thread Pool Starvation metrics that are necessary. So, even after the upgrade we'll still be missing key information for diagnostics.

    1 vote

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  6. Logical Reads are the most important metric to measure a SQL Server because this metric has no proxy, including CPU or Physical Reads.

    1 vote

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  7. I’m seeing only one CPU core was utilized during the execution of the job Rebuild Search Index. As a result the Restriction Group Rebuild step is very slow, even though there are less than 100 items.

    2 votes

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    1 comment  ·  Admin →
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  8. For customers that have PaaS CMS + CFG, we have a request to support everything that is available in CMS Platform Plus in CFG. That includes Automatic Failover and Zone Redundancy.

    Here is the full description of CMS Platform Plus offering: https://docs.developers.optimizely.com/digital-experience-platform/docs/cms-platform-plus

    1 vote

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  9. I'd like to suggest implementing an automated backup system for the CMS to avoid potential data loss or mishaps. Currently, backups can be done manually, which could leave us vulnerable to issues such as data corruption, system failure, or human error.

    Automating backups (daily or even more frequently) with proper versioning and offsite storage would ensure data integrity, minimize downtime, and provide a reliable rollback option in case of any unforeseen events.

    1 vote

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