156 results found
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Product - Standard Configuration and Fixed Configuration - OOB Widgets need to display QTY
See Optimizely Ticket #1712655
Problem: Neither the "Product Kit Section Options" widget nor the "Product Bundle Section Options" widget displays the actual quantities of the product components of the kit/bundle - This is not a good customer facing experience. Leveraging Rich Text for Fixed Configuration may be a workaround, however it is not suited for Standard Configuration.
Solution: Add the set QTY beside each kit/bundle component in both widgets
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Ensure that only published products (i.e. assigned to at least 1 product category) may be ordered
See Optimizely Ticket #1713060
Problem: only a product with a deactivation date will ensure end-customer cannot add it to their cart via re-order functionality or saved lists. Our business have multiple websites (1 per country) and often a product that active in more than 1 country ends up being removed from country A, yet still published in country B.
Solution: have the product category assignment the source of truth. If a product is not published in at least 1 product category in site A, then it cannot be ordered or re-ordered in site A.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
If we were to change this behavior in the future we would be sure to approach in as much of a non-breaking way as possible to prevent issues from customers who currently choose to take orders for non-categorized products.
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HTTP Security header support
We need the Optimizely platform to support the following HTTP security response headers:
-Permissions-Policy
-Content-Security-Policy
These headers are essential for instructing browsers on how to handle website content securely. They enhance overall security by enforcing specific rules, such as preventing cross-site scripting (XSS) and clickjacking attacks.
Our cybersecurity provider is now requiring that these policies be implemented on all public-facing web servers. As such, support for these headers is a critical requirement moving forward.
Please advise on the platform’s capability to support and configure these headers.
2 votesThis change request would increase the risk of site failures occurring if the CSP/header size is too large and require detailed review to help ensure proper guardrails exist.
We have added this item to our backlog for future consideration and prioritization.
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Marketing List description can not be translated
As a marketer on Hero Tools, I would like to publish a marketing list with discounted products to several markets.
Currently, the list "Name", "Shared By" and "Description" fields cannot be translated. This means a list of discounted products for the Norwegian and Swedish market would need to be two different lists or in English.
Expected behaviour: List name, shared by and description fields should be translatable.
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Marketing lists with no assigned customers should be shown to all customers
As a marketer on Hero Tools, I want to add campaign lists to show for all customers.
Currently, you have to assign all customer(s) to a list in order for it to show.
I have thousands of customers, and if I want the list to show for all of them, I have to assign them all to the list.
If no customer is assigned, the list should be shown to all customers.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
I understand the current concern being that it can be too difficult to maintain the customers assigned especially when 'all' customers should be assigned and encourage others to vote and support improvements to this feature.
Importing Customers is another means currently available which can be used today in situations where there are a large number of customers to assign to a various list:
- Navigate to Marketing -> Lists
- Click on "import" icon (located on the upper right near the edit options)
- Change dropdown from "Lists" to "Customers"
- Leverage the "Download Template" to populate and import the desired customers.
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Add start and end date to marketing lists
As a marketing user on Hero Tools, I would like to expose the next month's campaign products as a "Marketing List" for all customers. I want the list to show the first day in the month, and be available for the whole month.
Right now; I have to create the list at the right time at the start of the month, I cannot publish it the week before the start of the new month, and if I forget to delete it at the end, it will still show the following month.
Each marketing list should have a start date (with…
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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Spire CMS - Improve light/white font editing
When trying to edit content in the Spire CMS with a white (or other light) font, the white background makes it difficult if not impossible to see the content without doing something like highlighting the text itself.
It would be extremely helpful in these situations to have either the background of the content entry field to match the selected background color of the widget/page, or have the ability to switch to a dark or other color for the field entry area.
2 votes -
Website User Already Exists on Import
Current Behavior:
When importing users into the Admin Console, if an email address already exists for a user but they have not activated their account, the system does not send an activation email, even when “Send activation email” and “Update existing records” are selected. This occurs silently, without any warning, error message, or visual indication that the email was skipped.Proposed Enhancement:
Introduce a warning during import validation such as:“Activation email not sent — user already exists in the system.”
This behavior would mirror how the system already flags issues like invalid customer numbers, which generate helpful error messages…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Website User 'Approver' shows GUID value, not readable ID/name
Website Users>Details show GUID in 'Approver' field, however, export of users correctly shows ID/name of the 'Approver'. As an administrator of user accounts, I need ability to see 'Approver' ID/Name on the user Details page, instead of requiring export of all users to view the identity of the Approver.
16 votes -
Order Status not showing product images
We are configuring Product Restrictions on a new site and found that Order Status and Order History detail pages do not show product images if the product is restricted. This leaves a block of white space on line items and it looks incomplete to the user.
We would like to override this behavior, or have an Admin Console setting option to do so.1 voteThank you for submitting this request! Our team is currently reviewing this particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
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Provide hooks for automated translation of non-product content
Need the ability to translate non-product pages in the CMS - pages like about-us, contact-us, etc.
Most translation providers can handle HTML, so something like pipelining the save event in the CMS or the ability to export a single page and it's content.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
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PIM - Improve validation with trailing space characters
The current PIM import process automatically strips trailing space characters from all fields before validating the import. This causes frustrating behavior when a category is named (accidentally or otherwise) with a trailing space character in it.
The import validation strips the space characters from the file, which causes the import to fail with the "Category Name not found" error. The PIM admin then has no good way of identifying that the trailing space character is what is causing the issue since the error does not specify which category is the one not found.
In order to avoid this, I would…
1 vote -
PIM - bulk product descriptions
There are no way to export all product description in bulk from Optimizely PIM. I want to be able to export the descriptions for both the main language and the translated languages.
When I export only one product at a time it works. But having thousands of products in multiple languages is not sustainable. I want to be able to export all product descriptions in bulk.Also, the product description gets exported in "code format", meaning the symbols like "<p>" gets embedded in the text. It would be very good if the descriptions could be exported in a clean format…
1 vote -
Power BI Integration with Optimizely Configured Commerce for one of the client
The client requires seamless integration of Power BI reports directly within their Optimizely Configured Commerce site to enable:
Real-time business analytics dashboards
Embedded sales, inventory, and customer insights
Interactive reporting for internal users
To integrate Power BI reports into Optimizely Configured Commerce site, we need to whitelist the required DLLs.
DLLs to Whitelist
The following DLLs need to be whitelisted for Power BI integration:Microsoft.PowerBI.Api.dll
Microsoft.Identity.Client.dll
Microsoft.Rest.ClientRuntime.dll
0 votes -
Better extensibility options for Search V2 Indexing
We have a requirement on our project that requires us to change the behavior of the search indexing v2. In trying to do so, our development team ran into an issue where the class we needed to extend was not extensible (internal, sealed, or non overrideable methods).
Basically what we are trying to do is remove the condition that excludes child products when fetching indexable products that is in line 896 of class Insite.Search.Shared.DocumentTypes.Product.Index.SearchV2.Models.Product (this is in version 5.2.2412.1705)
What we would like to see changed is:
1 - Make the SearchV2.Models.Product public instead of internal and remove the sealed…
7 votes -
Spire CMS - Identifying widgets missing content in current language
In the Classic CMS, we were able to see a warning or indication style on widgets that did not have content in the current language. However, in Spire CMS, this visual indicator does not seem to be available.
We would like a way to clearly identify in Spire CMS which widgets have been localized to the current language and which have not, similar to the warning indication available in Classic CMS.
2 votes -
Request for an out of the box configuration setting for when sessions are fully expired
Request for an out of the box configuration setting for when sessions are fully expired:
• Session Expiration and let the client decide if they would like to redirect to Session Expired Page, or use Overlay with Session Expired Modal on same page.
• In this setting we could also provide additional sub-setting with ability to enable a session expiration warning (admin can set the number of minutes)Incomplete Client-Side Inactivity Timeout: We have two different issues with this vulnerability,
• If a customer steps away from their system without an automatic logout after a period of inactivity, there is…2 votes -
Inherit Product Assignments in Category Hierarchy for Rule Engine
Current Behavior: In Optimizely, products are currently assigned only to the most specific (end-node) category within a 3-level taxonomy.
For example, if the category tree is:Power Tools > Drills > Cordless Drills
Then a product like a cordless drill is assigned only to the "Cordless Drills" category, and not to "Drills" or "Power Tools".
Problem: This structure causes significant limitations when using the rule engine—specifically the “Product In Category” rule. Since products are not assigned to higher-level categories, those categories cannot be used effectively in rules.
This creates a major pain point when building dynamic catalog restriction groups. Users…
5 votesThank you for submitting this request! We have added this item to our roadmap. Although we cannot guarantee a release date, we expect this feature to be available within the next 12 months.
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Add the ability to grant impersonate permissions to custom roles
I want to be able to create a custom role for the admin console users that while given limited permissions through the Application Dictionnary would also be granted the ability to impersonate website users. Currently, the impersonate feature is limited to 4 roles: ISCSystem, ISCImplementer, ISCAdmin, ISCUser. Being able to customize the CanCurrentUserImpersonateAnotherUser method used by the AccountController would give more flexibility.
4 votesOur development team is currently working on this item, and it’s likely to be added to the roadmap soon - pending any technical challenges
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Product Feedback: User Profile
requester Tony.Banuelos@ADIGlobal.com
Type of issue: Feature Request
Tony Banuelos sent a feedback.
Description: Link to the user profile from the info pop up on the order history page
User email: Tony.Banuelos@ADIGlobal.com
User id: c88620b7-39a5-4d55-a1bc-ae740156e7ca
Account: www
Account id: www.adiglobaldistribution.us2 votes
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