171 results found
-
Enhancement Request: OOTB Support for Additional Payment Gateways
Description: We would like to request an enhancement to include "Robot Payment" and "GMO" as the OOTB payment gateway. Currently, these payment gateways are not available OOTB. Providing OOTB support for these gateways would significantly benefit customers operating in regions where these payment providers are widely adopted.
Business Justification : These payment gateways are actively used by our client and are critical for their regional payment requirements. Not available OOTB.
Native or supported integrations would improve adoption of Optimizely Configured Commerce in regions where these gateways are common.Requested Enhancement: Include the mentioned payment gateways as the OOTB supported option.
…
1 voteThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
As we look into this, please share some additional details with us if possible:
-Links to developer docs for each gateway (API to API docs specifically, as that is the method we would use).
-Any specific business requirements you may have for each gateway (example - 3DS)
-Timeline considerations
-
Allow admin to disable hidden lists
Provide the ability to toggle on/off "Hide List" on the My Lists and List Details. We have customers who are reporting "missing" lists, when in fact they are hidden and it's become a burden for our customer care teams, based on the number of reports we are getting.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
Can you advise if you are desiring this ability at the website, or customer level?
-
Improve the processing time of Restriction Group Rebuild step
I’m seeing only one CPU core was utilized during the execution of the job Rebuild Search Index. As a result the Restriction Group Rebuild step is very slow, even though there are less than 100 items.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
-
Allow Commerce Search v3 for Local Development
Local debugging for Commerce Search v3 is currently unavailable, and renders the site completely unusable. This is, to put it bluntly, absolutely unacceptable. As far as I can tell, the only workaround presently is to switch to Search v2 for local development. At very least, there should be a way to have the system default to Search v2 when working locally, regardless of what is configured.
2 votesI can confirm that currently Commerce Search v3 does not support Local Development.
- Until local support is available, partners are currently working from Sandbox environments or if working on non search related activities they may be switching to alternative provider while working locally.
While the suggestion to automatically fallback to Search v2 during local development is technically possible, it would mask actual system behavior and could lead to incorrect assumptions, missed issues, or inconsistent environment (sandbox vs local). For that reason, we are unlikely going to implement an automatic fallback to alternative search provider and switching search providers will remain a manual action at this time.
- We fully understand your frustration, and how the inability to debug or run the site locally with Search v3 enabled is a significant disruption.
- We are actively evaluating options to enable limited local development against sandbox instances, and work is underway to determine…
-
We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely
We need to be either notified or be able to see the Password re-set e-mails being suppressed in at Optimizely
4 votesThis is under consideration, especially as we move closer to adding product-specific tooling into Mission Control. Some notes on current state:
- Access to manage the suppression list via a self-service mechanism is not currently supported. We are considering including something like this in Mission Control in the future, however there are dependencies that must be completed first which make the timeline unclear.
- There is no known approach for creating notifications when Mailgun determines an email should be added to the suppression list.
- Though not widely publicized, it is possible to replace the included Mailgun email service provider with a customer's own SMTP server for greater control over this and other email related concerns.
-
Captcha functionality
Please note: this idea required splitting so that various points may be addressed as information becomes available.
New request:
Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
Original request:
Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.
- Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
- Basic Rate Limiting - Can we…
10 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will provide an update once we have completed this investigation.
-
Reintroduce or Provide Alternative Method to Restrict Access to the Admin Console in Configured Commerce (V3)
As part of our recent internal security audit, we identified a vulnerability related to unrestricted access to the Optimizely Configured Commerce Admin Console.
In the legacy V1 architecture, administrators could restrict Admin Console access by domain or IP range using configuration updates (as described in the Optimizely documentation: https://docs.developers.optimizely.com/configured-commerce/docs/restricting-access-to-admin). However, in the V3 architecture, this capability is no longer supported or configurable within the managed environment.
Our support engagement (Ticket #1788512) confirmed that this feature was not migrated to V3 due to complications with the impersonation feature and has since been deprecated. As a result, customers currently have no…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature. We will update this ticket when we have a better understanding of our approach and timeline.
-
PIM: Export product list from a category
In PIM: I want to export all products that are assigned in a certain category. For example, I have category A with 300 products, and I want to export these 300 products in category A. As for now, when I'm in category A in PIM and click on "products" I get the listed products assigned to category A, BUT I can't export them in a excel list or other files types.
2 votes -
Many customers change their SKU and it's not really supported in Configured Commerce
We have several client which rename SKUs in their ERP instead of deactivating and create a new one for multiple reasons. Recently one of them ask us to create a "Master UID" for them to map and update our products, but this field is internal only and not visible to the customers, so it's an internal ID used between the ERP, PIM and Configured Commerce to update the product.
Can such a field be added and could be used as an alternate natural key to simplify everything? Seems to us like a common issue.
3 votesThank you for submitting this request! I can confirm that this would be a significant architectural change to implement and is not something we would be able to add to the roadmap at this time.
We can leave this enhancement request open in order to receive related feedback, but we do not have plans to add this feature at this time.
-
PIM - History details not shown for latest changes on produts
I'm not able to see the latest change history details for some products.
There are two panels with history lists, one to the left and one in the middle under the "history" tab.The list to the left only shows the latest change on the products but I'm not able to click on it to see the actual change that has been made. I can only see the product status and the date of the change.
On the other hand, the history list in the middle has a drop down where I can click on the different history versions and…
0 votes -
website users filteraccessible fields
We need to show assigned customers and roles as column/exportable fields from the admin console. these fields could be delimited as possible multi value but currently cant access those fields at all without going into each individually
3 votes -
Order checkout rules
We received requests from several customers that their business required users to fulfill certain conditions before they can checkout. For example:
- Minimum order amount.
- Shipping carrier is required.Please implement the capability of creating checkout rules to provide customers with controls over their incoming orders.
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
If there are more details regarding the desired experience for these storefront customers who do not meet the rules that would also be appreciated.
Would there be a goal to encourage users to shop their MyLists or have selection of recommended products for example or would the desire be to simply disable the ability to checkout with appropriate messaging as to the rule that needs to be met to continue?
-
PIM - User Roles Don't Work
Optimizely confirmed the existing PIM roles do not work but asked me to enter it as feedback instead of a bug. A user must be an Admin to update an image, which is not optimal. There are existing PIM roles with Edit permissions for items and images, but they do not work. Fix the existing roles, or custom roles and permission so a user doesn't have to have full admin authority to edit an image or an item field.
5 votes -
Change default (list / msrp) price to match alternate unit of measure
When using real time pricing we are locked into one list / msrp price. when a user changes to an alternate UOM the sale price will change but the List price remains static and no longer matches what the user is buying.
1 voteThank you for submitting this feedback, can you advise if you've sent this through our support system to review the example in more detail?
We would want to have the 'msrp' calculations reviewed, as well as the connecting out of the box property being used or if there are customizations affecting this display.
-
Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page
Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.
Current Behavior (for customers using live inventory and price via API):
In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.Requested Enhancement:
Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous…3 votesThank you for submitting this request! Currently in order to handle the complexity of keeping the data consistency between the My List Details and My Lists Page(s) across the wide customer base we require resetting the state after updates on the line item(s) within Lists.
While we do not have any changes planned to alter this behavior on base please feel free to continue sharing feedback and impact.
-
Fraud prevention
We are working to resolve ongoing issues with fraudulent ecommerce orders. Frequently, bots have placed orders using stolen credit card information with valid bill-to addresses but random ship-to addresses. Unfortunately, these orders were shipped before we received dispute requests, which forced us to issue credits to customers and resulted in unrecoverable product losses.
We attempted to implement the DataDome solution; however, it was not compatible with Optimizely. I also understand that Optimizely currently uses the Spreedly gateway for credit card processing, and I’m aware that Spreedly provides a fraud prevention solution that is not included with Optimizely.
Could you please…
8 votesThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, including discussions with Spreedly. We will update this ticket once we have completed this investigation.
-
group lines in my list
Provide the ability to group items in a My List. For example, if a user is creating a My List to capture all the materials used to install bathrooms in a house they could group them by Master Bath, Half Bath, Guest Bath. If there are groups and a product isn't assigned to one, have a default category or "Other"
2 votesThank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.
-
barcode labels
We are trying to leverage and promote the barcode label printing feature of My Lists. According to the documentation and print dialog select, we should print labels on the 1" x 3" 2 Column Avery 94224 labels.
We have two problems with this.
1. Those labels are hard to come by. They are not stocked in Staples nor are they easy to find on the Avery website.- When printing multiple pages of labels, the print creeps off the label starting on page two. This seems to be an issue with the label. Same behavior happens when printing the labels from…
1 voteThank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
If this is urgent for particular customer(s) or project(s) please note that labels/printing were built with ability for partners to customize/override the existing template.
-
Promotion Functionality - Managing Stacking and Category Assignment
E-Commerce Lead
Promotion Functionality Improvements Background
At WeSupplyTrades, we rely heavily on Optimizely’s promotion functionality to deliver flexible and customer-centric offers. While the system is powerful, we’ve identified a few areas where usability and efficiency could be significantly improved, particularly in promotion creation and rule management.
Challenges Identified
Stackability Rules
Currently, to manage promotion stacking, we need to add each existing promotion into the rules of every new promotion.
When a new promotion is created, we must retroactively update older promotions to ensure they’re included or excluded from stacking.
This process is highly manual, repetitive, and error-prone.
Category Assignment (L1,…
1 voteThank you for submitting this request! We have added this request regarding promotional stacking/setup to our backlog for future consideration and prioritization.
-
Send order confirmation as pdf attachment
Our customers want to receive their order confirmations as a PDF attachment. Many still want to print them, attach a digital copy to their ERP, or save a digital copy. PDF's make this much easier.
Many won't order online since they don't like the order confirmations. Others require us to manually send a PDF version out of our ERP after they have placed their order.
2 votesThank you for submitting this request! Our team is currently reviewing this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.
- Don't see your idea?