157 results found

1. Manage email suppression list

   Allow the management of the email suppression list to which email addresses are added after multiple failure to send email.
   Currently there is no visibility to this list.

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2. Captcha functionality

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user authenticity
   4. Bot detection with javascript to identify headless browsers
   5. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
   6. WAF compromised credentials check
   7. Any other WAF rules to protect the website from anonymous usage and attacks

   There are multiple problems if there are no proper security rules in place.

   • Problem-1: Websites are going down – Loss of business and sales
   • Problem-2: There are many unnoticed attacks, as we know the attacks only after the websites go down
   • Problem-3: There is a possibility of data mining from our websites if there is no security rules

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we… more
   4 votes

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3. Enable Cloudflare's leaked credentials detection

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. WAF compromised credentials check

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user authenticity
   4. Bot detection with javascript to identify headless browsers
   5. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
   6. WAF compromised credentials check
   7. Any other WAF rules to protect the website from anonymous usage and attacks

   There are multiple problems if there are no proper security rules in place.

   • Problem-1: Websites are going down – Loss of business and sales
   • Problem-2: There are many unnoticed attacks, as we know the attacks only after the websites go down
   • Problem-3: There is a possibility of data mining from our websites if there is no security rules

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. WAF compromised credentials check

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user… more
   4 votes

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4. Bot prevention measures

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Bot Protection - Challenge suspected bots to confirm user authenticity
   2. Bot detection with javascript to identify headless browsers
   3. Any other WAF rules to protect the website from anonymous usage and attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user authenticity
   4. Bot detection with javascript to identify headless browsers
   5. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
   6. WAF compromised credentials check
   7. Any other WAF rules to protect the website from anonymous usage and attacks

   There are multiple problems if there are no proper security rules in place.

   • Problem-1: Websites are going down – Loss of business and sales
   • Problem-2: There are many unnoticed attacks, as we know the attacks only after the websites go down
   • Problem-3: There is a possibility of data mining from our websites if there is no security rules

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Bot Protection - Challenge suspected bots to confirm user authenticity
   2. Bot detection with javascript to identify headless browsers
   3. Any other WAF rules to protect the website from anonymous usage and attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the… more
   4 votes

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5. Website Stability via Rate Limiting

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks
   3. Bot Protection - Challenge suspected bots to confirm user authenticity
   4. Bot detection with javascript to identify headless browsers
   5. Captcha functionality - when users initially come into the site or users are starting an order or users are entering credit card information
   6. WAF compromised credentials check
   7. Any other WAF rules to protect the website from anonymous usage and attacks

   There are multiple problems if there are no proper security rules in place.

   • Problem-1: Websites are going down – Loss of business and sales
   • Problem-2: There are many unnoticed attacks, as we know the attacks only after the websites go down
   • Problem-3: There is a possibility of data mining from our websites if there is no security rules

   Please note: this idea required splitting so that various points may be addressed as information becomes available.

   New request:

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of specific countries (Challenge beyond the primary range/limit and block beyond the secondary range/limit)
   2. Basic Rate Limiting - Can we add a rule with rate limiting to block DoS attacks

   Original request:

   Please help with implementing below security features ASAP. There are so many frequent attacks on the website that causes the websites to go down.

   1. Geographical Rate Limiting - Add rules with rate limiting for traffic outside of… more
   4 votes

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6. Make Wishlist Item Line Note Searchable within the Wishlist Search Bar

   Problem Statement:
   As a frequent user of Lists within the site, I need to find items based on custom information I have added to the Line Note within the List so that I can be sure I am ordering the proper item.

   Proposed Solution:
   Allow for the user to use the existing search field within Lists to find text within the Line Notes of items in the list. Customers will often put Ordering Details, Stocking Data, or even Custom Part Numbers within that field so they can be clear about what is ordered. But, those notes are not searchable, so the customer needs to read through many notes to find the right thing.

   Some Line Note Examples for Reference:
   - Elementary Bathrooms Only
   - Old Product ID: 223456
   - Fajita Seasoning (Product Name doesn't contain fajita)

   Problem Statement:
   As a frequent user of Lists within the site, I need to find items based on custom information I have added to the Line Note within the List so that I can be sure I am ordering the proper item.

   Proposed Solution:
   Allow for the user to use the existing search field within Lists to find text within the Line Notes of items in the list. Customers will often put Ordering Details, Stocking Data, or even Custom Part Numbers within that field so they can be clear about what is ordered. But, those notes are not searchable, so… more

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7. Control Panel Scheduler Must take Time Changes into account without re-scheduling jobs twice a year.

   1) Goals

   • Users can schedule jobs using their local date/time and time zone, and the job will run at the correct absolute instant even across DST and zone changes.
   • This must take into account Daylight Savings time changes in the Spring and Fall
   • The current Opti control panel only allows one time zone to be used (UTC). Need the ability to handle more than one.
   • User should not have to manually re-schedule jobs two times per year when clocks change
   • Admins and integrators can display and manage schedules in any time zone, and any time circumstance.

   2) Functional Requirements

   2.1 Scheduling (User flows)
   • Allow user to pick:
   o Local date (YYYY-MM-DD)
   o Local time (HH:MM)
   o Time zone (IANA with search/autocomplete)
   • Display converted times prominently (Local user view, Tenant admin view, and UTC).
   • Allow recurring schedules with explicit interpretation rules

   3) UI behavior
   • When user selects a time zone, display both the local selected time and the equivalent UTC and the viewer’s local time.
   • Warn users during DST transition windows (scheduling into the "missing hour" or ambiguous hour) and require confirmation/explicit selection where ambiguity exists.
   • Provide a toggle to show times in: “Viewer local”, “Scheduler’s zone (stored)”, and “UTC”.

   4) Edge Cases & DST handling
   • Ambiguous times (fall-back hour): e.g., in many zones 01:30 occurs twice. Require user to choose “first” or “second” occurrence or explicitly pick UTC offset to disambiguate. Persist which one was chosen.
   • Non-existent times (spring-forward): e.g., 02:30 may not exist. Offer to:
   o Shift to the next valid instant, or
   o Ask user to pick an explicit offset, or
   o Reject and request different time — UI should explain.
   • Time zone rule changes after schedule creation: If a zone's rules change (government changes DST), previously computed UTC times might shift.
   • Options:
   o Recompute next occurrences dynamically at runtime using the current tzdb (and record changes), or
   o Freeze behavior to the tzdb version at creation (store tzdatabaseversion) and only change after administrative approval. (Prefer dynamic recompute for user expectations, but keep audit trail.)
   • Cross-tenant or cross-user views: always display a note when converting times indicating which tz rules were used and show both local and UTC values.

   ---

   5) Scheduler / Execution design
   • Scheduler service runs in UTC. Jobs are queued for the exact scheduledatutc.
   • For recurring jobs, a separate recurrence manager:
   o When a run completes (or is consumed), compute and persist the next run(s) in UTC.
   o Optionally precompute N future runs to reduce runtime computation and to detect DST/ambiguity early.

   ---

   6) API & Client guidance
   • Clients must send the IANA tz id when scheduling. If omitted, reject with an error (no implicit server-local timezone).
   • Provide a time zone autocomplete endpoint (GET /api/time zones ?q=Chicago) powered by a canonical list from tzdata.
   • Provide helper endpoints for preview:
   o POST /api/schedules/preview — returns UTC instant(s), localized displays for multiple viewer zones, and any DST warnings.

   1) Goals

   • Users can schedule jobs using their local date/time and time zone, and the job will run at the correct absolute instant even across DST and zone changes.
   • This must take into account Daylight Savings time changes in the Spring and Fall
   • The current Opti control panel only allows one time zone to be used (UTC). Need the ability to handle more than one.
   • User should not have to manually re-schedule jobs two times per year when clocks change
   • Admins and integrators can display and manage schedules in any time zone, and any time… more

   3 votes

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8. Reintroduce or Provide Alternative Method to Restrict Access to the Admin Console in Configured Commerce (V3)

   As part of our recent internal security audit, we identified a vulnerability related to unrestricted access to the Optimizely Configured Commerce Admin Console.

   In the legacy V1 architecture, administrators could restrict Admin Console access by domain or IP range using configuration updates (as described in the Optimizely documentation: https://docs.developers.optimizely.com/configured-commerce/docs/restricting-access-to-admin). However, in the V3 architecture, this capability is no longer supported or configurable within the managed environment.

   Our support engagement (Ticket #1788512) confirmed that this feature was not migrated to V3 due to complications with the impersonation feature and has since been deprecated. As a result, customers currently have no configuration-based control over Admin Console access restrictions.

   We request an enhancement to reintroduce or provide an alternative mechanism for controlling and limiting access to the Admin Console, ideally at the domain, IP, or network level.

   As part of our recent internal security audit, we identified a vulnerability related to unrestricted access to the Optimizely Configured Commerce Admin Console.

   In the legacy V1 architecture, administrators could restrict Admin Console access by domain or IP range using configuration updates (as described in the Optimizely documentation: https://docs.developers.optimizely.com/configured-commerce/docs/restricting-access-to-admin). However, in the V3 architecture, this capability is no longer supported or configurable within the managed environment.

   Our support engagement (Ticket #1788512) confirmed that this feature was not migrated to V3 due to complications with the impersonation feature and has since been deprecated. As a result, customers currently have no… more

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9. Disable Weak TLS Cipher Suites (CBC-mode Ciphers) in Managed Commerce Environments

   As part of a recent internal and third-party security assessment (conducted by Optiv Security), our organization identified that our Optimizely Configured Commerce production environment (www.whitecap.com) currently supports weak TLS cipher suites, including CBC-mode ciphers.

   These ciphers are considered outdated and potentially vulnerable to known cryptographic attacks (e.g., Lucky 13 and BEAST). Security best practices and compliance frameworks (such as PCI DSS, NIST SP 800-52r2, and OWASP guidelines) recommend disabling weak or deprecated cipher suites and enforcing stronger ones such as AES-GCM or CHACHA20_POLY1305 with TLS 1.2+ only.

   During our support engagement (Ticket #1789304), the SRE team confirmed that removing weak ciphers is not currently supported within the managed Optimizely infrastructure. We request that Optimizely provide customers with the ability to:

   Disable weak cipher suites (especially CBC-mode ciphers) at the environment level.

   Enforce modern cipher configurations (AES-GCM or CHACHA20_POLY1305).

   Optionally, provide visibility into the active cipher suite list for validation and audit purposes.

   As part of a recent internal and third-party security assessment (conducted by Optiv Security), our organization identified that our Optimizely Configured Commerce production environment (www.whitecap.com) currently supports weak TLS cipher suites, including CBC-mode ciphers.

   These ciphers are considered outdated and potentially vulnerable to known cryptographic attacks (e.g., Lucky 13 and BEAST). Security best practices and compliance frameworks (such as PCI DSS, NIST SP 800-52r2, and OWASP guidelines) recommend disabling weak or deprecated cipher suites and enforcing stronger ones such as AES-GCM or CHACHA20_POLY1305 with TLS 1.2+ only.

   During our support engagement (Ticket #1789304), the SRE team confirmed that… more

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10. Export product list from a category

    In PIM: I want to export all products that are assigned in a certain category. For example, I have category A with 300 products, and I want to export these 300 products in category A. As for now, when I'm in category A in PIM and click on "products" I get the listed products assigned to category A, BUT I can't export them in a excel list or other files types.

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11. Many customers change their SKU and it's not really supported in Configured Commerce

    We have several client which rename SKUs in their ERP instead of deactivating and create a new one for multiple reasons. Recently one of them ask us to create a "Master UID" for them to map and update our products, but this field is internal only and not visible to the customers, so it's an internal ID used between the ERP, PIM and Configured Commerce to update the product.

    Can such a field be added and could be used as an alternate natural key to simplify everything? Seems to us like a common issue.

    2 votes

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12. Ability to force website users to sign in

    When Remember Me/Keep Me Signed In is enabled for the website, and the user selects the Remember Me/Keep Me Signed In option when signing into the Website, there is nothing that forces them to sign in again if their role has been changed. They can return to the website based on their cookies, even though their role has now been changed (example: from Buyer3 to Buyer1). As a result, they can place an order without approval.

    Please implement a function to force website users to sign in again when their role has been changed.

    5 votes

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13. Increase job's parameters to nvarchar(max)

    Increase job's parameters to nvarchar(max) so we can have larger values such as JSON. We are using custom properties to suit our needs, which is not the best approach.

    Tables:

    IntegrationJobParameter
    JobDefinitionParameter
    JobDefinitionStepParameter

    4 votes

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14. PIM - History details not shown for latest changes on produts

    I'm not able to see the latest change history details for some products.
    There are two panels with history lists, one to the left and one in the middle under the "history" tab.

    The list to the left only shows the latest change on the products but I'm not able to click on it to see the actual change that has been made. I can only see the product status and the date of the change.

    On the other hand, the history list in the middle has a drop down where I can click on the different history versions and see the exact change that has been made on the product. I wish that the history list to the left also had this kind of drop down, or similar.

    This issue results in us not being able to keep track and back-track on the LATEST changes that's been made on a product.

    I'm not able to see the latest change history details for some products.
    There are two panels with history lists, one to the left and one in the middle under the "history" tab.

    The list to the left only shows the latest change on the products but I'm not able to click on it to see the actual change that has been made. I can only see the product status and the date of the change.

    On the other hand, the history list in the middle has a drop down where I can click on the different history versions and… more

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15. website users filteraccessible fields

    We need to show assigned customers and roles as column/exportable fields from the admin console. these fields could be delimited as possible multi value but currently cant access those fields at all without going into each individually

    3 votes

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16. Order checkout rules

    We received requests from several customers that their business required users to fulfill certain conditions before they can checkout. For example:
    - Minimum order amount.
    - Shipping carrier is required.

    Please implement the capability of creating checkout rules to provide customers with controls over their incoming orders.

    2 votes

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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.

    
    

    If there are more details regarding the desired experience for these storefront customers who do not meet the rules that would also be appreciated.

    
    

    Would there be a goal to encourage users to shop their MyLists or have selection of recommended products for example or would the desire be to simply disable the ability to checkout with appropriate messaging as to the rule that needs to be met to continue?

17. Configured Commerce - CMS - Basic Button - Link Type

    Please refer to ticket # 1757749.
    
    When setting a specific URL as the Destination, the Basic Button element does not support language-specific URL(s) in this use case, although language-specific variants are set.
    This is a design flaw that needs to be addressed. If customers have different language variants, there needs to be proper URL mapping in the back-end.
    We can use Rich Content as workaround, however the point is work efficiency, CMS Basic Button being quicker to add to pages.

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18. PIM - User Roles Don't Work

    Optimizely confirmed the existing PIM roles do not work but asked me to enter it as feedback instead of a bug. A user must be an Admin to update an image, which is not optimal. There are existing PIM roles with Edit permissions for items and images, but they do not work. Fix the existing roles, or custom roles and permission so a user doesn't have to have full admin authority to edit an image or an item field.

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19. Change default (list / msrp) price to match alternate unit of measure

    When using real time pricing we are locked into one list / msrp price. when a user changes to an alternate UOM the sale price will change but the List price remains static and no longer matches what the user is buying.

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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this feedback, can you advise if you've sent this through our support system to review the example in more detail?

    
    

    We would want to have the 'msrp' calculations reviewed, as well as the connecting out of the box property being used or if there are customizations affecting this display.

20. Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page

    Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.

    Current Behavior (for customers using live inventory and price via API):
    In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.

    Requested Enhancement:
    Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous update (API call / AJAX request) that re-renders just the affected line item instead of all items in the list/quote.

    Business Impact:

    Enhances customer experience by making lists more responsive and user-friendly

    Especially beneficial for B2B users managing long or complex lists

    Outcome:
    A smoother, faster, and more modern list interaction that aligns with best practices seen in cart and order management on other eCommerce platforms.

    Optimize Wishlist Updates: Refresh Line Item Only, Not Entire Page.

    Current Behavior (for customers using live inventory and price via API):
    In Configured Commerce, when a user updates a product within a list or quote (e.g., changing quantity or removing an item), the entire list page refreshes. This results in longer load times and a less efficient experience, particularly for large lists.

    Requested Enhancement:
    Modify list/quote functionality so that updates apply only to the specific line item being changed, rather than forcing a full list refresh (must also adjust the product total). Ideally, this would be handled via an asynchronous… more

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    Gathering Feedback  ·  AdminSara Winter (Principal Product Manager, Optimizely) responded

    Thank you for submitting this request! Currently in order to handle the complexity of keeping the data consistency between the My List Details and My Lists Page(s) across the wide customer base we require resetting the state after updates on the line item(s) within Lists.

    
    

    While we do not have any changes planned to alter this behavior on base please feel free to continue sharing feedback and impact.