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  1. In the event that a client inadvertently deletes a folder from their media library, resulting in numerous broken images, we propose a solution to enhance efficiency and reduce manual intervention. Currently, we have a mission control job in place to synchronize user files from Production to Sandbox. We recommend establishing a reciprocal mission control job to facilitate the synchronization of user files from Sandbox back to Production. This enhancement would allow for seamless restoration of accidentally deleted user files, eliminating the need for clients to manually re-upload their files.

    1 vote

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  2. Add the Azure.AI library to the list of allowed libraries. Certain Azure features, such as Azure Document intelligence, are very difficult to use without the Azure provided SDKs and classes. The Azure.AI library would enable numerous new customizations with reduced complexity.

    1 vote

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  3. It's hard to respond to incidents when the credentials alone take 10 minutes to gather. We need faster response time for a variety of reasons. If you have to connect to 6 instances, it takes approximately an hour of time just to get the credentials. It's cumbersome. It should take no more than 60 seconds. Even that adds up on larger cross-customer analyses (which I try to do with outages that have issues that may affect more than one customers).

    1 vote

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  4. To optimize the Configured Commerce databases easily, we need the SQL Server recommendations to exist within Data Dog.

    This is easily accessible within Azure App Insights.

    1 vote

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  5. Data Dog has no profiler so we can't do real RCAs for anything that's on it Configured Commerce.

    The Data Dog .NET Core profiler does not provide key insights such as Thread Pool Starvation metrics that are necessary. So, even after the upgrade we'll still be missing key information for diagnostics.

    1 vote

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  6. Logical Reads are the most important metric to measure a SQL Server because this metric has no proxy, including CPU or Physical Reads.

    1 vote

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  7. As a sales rep, I would like to be able to see my customers tied to my sales rep profile as well as customers tied to to my web users.

    Because of this I can not use my account to make purchases for myself. The only customers I see are the ones tied to my sales rep profile.

    5 votes

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  8. We want to be able to export restriction groups and see the actual products/brands/etc that are restricted within it. We could use this export to help visualize what all is restricted across our customer sets.

    2 votes

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  9. Summary:

    A very common tool within the contracting industry is a Material Takeoff Sheet, which is essentially a list of materials for a specific job.

    It would be really useful to be able to print out a Takeoff Sheet from the products within a list. Since the formatting of a Takeoff Sheet is not standardized across the industry, the output of the Takeoff Sheet should ideally be configurable via an Email Template.

    The addition of this feature would have broad impacts across many customers in the distribution space whose customers are contractors or estimators.

    Proposed Requirements/Functionality:

    • Add a new print…
    2 votes

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  10. We are researching new payment gateway options and are interested in upgrading to Cyncly Payments.

    5 votes

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  11. Most of our customers are implementing AI Chatbot these days, and I really think it should be an Out of the Box feature for most popular Chat bots like TalkDesk, OmniChannel/CoPilot etc to have integration similar to payment gateway or ERP integration into Optimizely.

    Seems to me like a feature where we could expand and add our own provider and that would be useful to a lot of people.

    2 votes

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    Thank you for submitting this request! We are also reviewing Conversational Commerce via VertexAI for Commerce.


    We have added this item to our backlog for future consideration and prioritization.


    Please continue to add votes and comments regarding any specific chatbots being frequently integrated along with the types of use cases the chatbot(s) would be most utilized for.


  12. For customers that have PaaS CMS + CFG, we have a request to support everything that is available in CMS Platform Plus in CFG. That includes Automatic Failover and Zone Redundancy.

    Here is the full description of CMS Platform Plus offering: https://docs.developers.optimizely.com/digital-experience-platform/docs/cms-platform-plus

    1 vote

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  13. Sorting/Grouping would allow the user to organize their cart via specific order or by category or other pre-determined catalog properties.

    1 vote

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  14. Naming would allow website users to name their saved carts

    1 vote

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  15. For specific promotions like Free Shipping over X amount or Spend X $$ and receive Y discount put a configurable site message that would display at cart (or other designated location) to help signal to user they are 'close' to receiving a promotion

    While this can be customized at the project level we would like to see it built into the base platform.

    1 vote

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  16. While this can be customized we would like to see it offered in base to allow 'video' content to be loaded or linked to and displayed within the standard featured product images as part of the existing image carousel.

    1 vote

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  17. Be able to leverage an Optimizely marketplace for things like approved connectors, blueprints, layouts, widgets etc. from partners rather than relying solely on project level customizations.

    2 votes

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  18. Make using Configured Commerce catalog outside of Spire easier. Helps to enable headless commerce by unlocking your catalog data for any channel.

    This feature would provide a modern API (GraphQL) to easily access and use your product, customer, and order information to power marketing sites, mobile apps, or other custom experiences.

    1 vote

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  19. Allow for copy of promotion from Sandbox to Production to allow for testing in Sandbox without having to recreate the Promotion from scratch.

    It is also important to be able to copy in bulk as sometimes campaigns can contain upwards of 100 promotions

    1 vote

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  20. Ability to transfer a list from one user to another, or have multiple owners of a list (for when B2B User leaves company the lists shared by them are no longer 'abandoned')

    3 votes

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