Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1573 of 1573

Provide admins with the ability to hide fields from Marketers view in Segments.

Our business does not populate all of the available fields within the ODP platform with data and therefore when a marketer is building a segment they have to scroll through multiple options of fields that can not be used. We would like a way to Hi...
over 1 year ago in Data Platform App 0

Version Control for transactional mailings

As a product owner I need to control, verify and possibly revert changes to mailings in my business operations workflows. This should include: when a change was made and by which user, with a comment option to include internal ticket references et...
over 1 year ago in Campaign 0 Future consideration

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing: Why don't I receive any opens from this recipients? Is it realy an inactive reader? How is the share of users having some sort of privacy prote...
over 1 year ago in Campaign 0 Future consideration

Logger having error categorised into types

The Optimizely logger indicates different types of errors. Our client suggests to divide the different types of errors by type. Example use case: our client is currently using a Regex to identify the error messages received for the error "not in d...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Delete selected items in Search & Navigation (Find) using Episerver UI

As a webmaster/developer I would like to delete items in Search & Navigation (Find) index. Reason: It happens that a document does not get deleted ind the search index, when deleted in Episerver. These items can show up in a search and result...
over 3 years ago in Search & Navigation 1

Amplitude >< ODP

I see Amplitude as a hopeful integration often with prospects usually around Web Experimentation. Lately this came up when discussing ODP and bringing in Amplitude data/personas for future segmentation.
over 1 year ago in Integrations 0 Investigating

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Add CMS login auditing

Add historical logging of CMS user logins, including IP address and date and time.This will allow admins to view and track information about possible login hacking attempts and to mitigate these issues.
over 3 years ago in Content Management / Roles and Security 0 Future consideration

Notifications options are too complex for casual users

Users give up on configuring the complex notifications options, then ignore the too-frequent pings from the tool as they are notified at the same level for both critical and non-critical updates.
8 months ago in Content Marketing 1 Future consideration