Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1853 of 1853

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Compress Workflow Builder

The interface when building/editing workflows makes it really difficult to see more than one step (the text box is unnecessarily large). I would love the ability to compress the view so I can get a better overview and move steps around quicker.
almost 2 years ago in Content Marketing / Settings + Configuration 3 Future consideration

Update window tabs

It would be really useful if the Welcome window tabs were updated to the name of the page a user is browsing. That way people can toggle back and forth easily between different pages without clicking into each tab. I have attached a screenshot for...
12 months ago in Content Marketing / Miscellaneous 0

Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
6 months ago in Commerce Analytics 0

Whitelist AzureKeyVault nuget package

Whitelist this nuget package: https://www.nuget.org/packages/Azure.Security.KeyVault.Secrets We have a need to leverage AzureKeyVault to pull configuration settings from client Infrastructure, hence the need for it. So if they were to change the s...
6 months ago in Configured Commerce / 3rd Party Library Allow Listing 1

Replace Image/Block When Marking Existing Asset for Deletion

When we delete an existing, published image or block it is typically because we need to update it with a new block type or image format. We can currently upload a new image with the same name and file format to automatically replace the existing i...
6 months ago in Content Management / Asset Management 0

Enable antonyms in FIND optimization features

We DESPERATELY need an antonym feature in the FIND tool: Example: https://www.gardeners.com/search?q=garden+cart art DOES NOT EQUAL cart cane DOES NOT EQUAL cart No matter what I do, I cannot get those first two items to NOT result first, and our ...
almost 3 years ago in Customized Commerce / Technical 1 Gathering interest

Customer Part Numbers - ShipTo Level

Customer part numbers are not supported by elastic search auto-complete. Customer part number is returned in auto-complete if the product is assigned to a BillTo. However, if the product is assigned to a ShipTo the customer part number is returned...
6 months ago in Customized Commerce / Catalogs 0

Ability to name versions of content

Hello, it would be extremely beneficial to allow content editors to edit the name of versions in the version gadget as well as the locale associated with it. For example, sometimes we make changes to a version that we're not ready to go live with ...
6 months ago in Content Management / Content Manager 0

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest