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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Future consideration
Created by Guest
Created on Feb 8, 2023

Compress Workflow Builder

The interface when building/editing workflows makes it really difficult to see more than one step (the text box is unnecessarily large). I would love the ability to compress the view so I can get a better overview and move steps around quicker.

  • Optimizely
    Brittany Hall
    Reply
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    Feb 13, 2023

    Yep; that makes a lot of sense to help improve the admin experience, and I agree that a condensed view would make drag-and-drop a lot easier/more valuable. We'll see what we can do!

  • Guest
    Reply
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    Feb 13, 2023

    Yes its on the workflow settings page. Another helpful element would be the ability to drag and drop steps rather than endlessly click the up/down buttons to move things, but again we would need to be able to see more than one step at a time for that to really work well.

  • Optimizely
    Brittany Hall
    Reply
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    Feb 8, 2023

    Thanks for the feedback! I assume this is on the workflow settings page in particular (since you can collapse steps when editing a workflow directly on a task). If so, I definitely hear you, and I'll ask the team to take a look at what we can do to refresh that page and create a better admin experience. In the meantime, if you have other suggestions for that page, please let us know!