Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

FILTER BY CATEGORY

Miscellaneous

Showing 16 of 1008

Trashcan

Occasionally, we have a user delete something (an asset version, a whole task, etc.) that they shouldn't have. Luckily, your support team always seems to be able to get it back. But it would be valuable to have a trash can so that we don't waste t...
4 months ago in Content Marketing / Miscellaneous 2 Future consideration

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
6 months ago in Content Marketing / Miscellaneous 0 Future consideration

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
25 days ago in Content Marketing / Miscellaneous 0 Future consideration

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
5 months ago in Content Marketing / Miscellaneous 0 Future consideration

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
6 months ago in Content Marketing / Miscellaneous 0 Future consideration

Include Time Tracking 'Description' Box in Export

We like the time tracking feature on workflows and particularly like the 'description' field in the Time Logging dialogue box. However, we have noticed that when exporting the time logs to an excel, the Description field is not included. Is there ...
6 months ago in Content Marketing / Miscellaneous 0 Future consideration

Auto-Fill Personal Info from Microsoft into Request Form

It would be great if we could link our Microsoft credentials into Welcome so that the system knows more about who has submitted a request to better be able to prioritize work. For example, we'd like to capture their title, their department, etc.
6 months ago in Content Marketing / Miscellaneous 0 Future consideration

Hyperlink Logo on Brand Login Page

Can a provision be made (such as accepting a URL along with a logo) on the "Organization" page in such a way that, on our custom login page, when our logo is clicked, it will take us to our site?
7 months ago in Content Marketing / Miscellaneous 0 Future consideration

Ability to See Someone Typing in Comments

It would be great we could see that someone is commenting on a task or work request eg. ”James is typing... (jumping dots).” We often have multiple people working in tasks or requests at the same time, and we leave comments that just go right by e...
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Mobile Improvements (X button to close notifications is too small)

While using the mobile version of Welcome, the Xs to close a notification or task is really small and it makes it hard to manage.
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration